With a stay at Best Western Dorchester Hotel, you'll be centrally located in Nanaimo, a 5-minute drive from Departure Bay Ferry Terminal and 15 minutes from Duke Point Ferry Terminal. .This hotel is 0.1 mi (0.1 km) from Bastion and 0.3 mi (0.4 km) from Nanaimo Museum.
What's nearby
Nanaimo Museum - 4 min walk
Vancouver Island University - 3 min drive
Departure Bay Ferry Terminal - 5 min drive
Nanaimo Regional General Hospital - 5 min drive
Duke Point Ferry Terminal - 15 min drive
Getting around
Nanaimo, BC (YCD) - 13 min drive
Restaurants
Tim Hortons - 9 min walk
White Sails Brewing - 5 min walk
Javawocky - 3 min walk
The Vault Cafe - 6 min walk
Lighthouse Bar and Restaurant - 3 min walk
About this property
Best Western Dorchester Hotel
Hotel in Nanaimo with 3 restaurants and a fitness center
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 71 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a hair salon. Additional amenities at this hotel include shopping on site, a ballroom, and a vending machine.
Satisfy your appetite at Top Notch Burgers, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Nanaimo? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Top Notch Burgers - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The View Oceanside Grill - Overlooking the ocean, this restaurant serves dinner only. Reservations are required. Open daily.
Embers Wine & Charcuterie - Onsite fine-dining restaurant. Open daily.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free 24-hour offsite parking
Street parking available
Free uncovered self parking on site
Limited onsite parking
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
3 restaurants
A bar/lounge
Coffee and tea in common areas
Restaurants on site
Embers Wine & Charcuterie
The View Oceanside Grill
Top Notch Burgers
Things to do
Designer stores
Gym
Shopping
Wine tours
Family friendly
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
5 meeting rooms
Business center
Conference center (5,000 square feet of space)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path to elevator
More
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with premium channels
Food and drink
Coffee/tea maker
Mini-fridge
More
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
Pet fee: CAD 30 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property is also known as
Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo
Best Western Dorchester Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 384 out of 1002 reviews" "
10 - Excellent
384
Rating 8 - Good. 378 out of 1002 reviews" "
8 - Good
378
Rating 6 - Okay. 126 out of 1002 reviews" "
6 - Okay
126
Rating 4 - Poor. 81 out of 1002 reviews" "
4 - Poor
81
Rating 2 - Terrible. 33 out of 1002 reviews" "
2 - Terrible
33
8.4/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Veera
Sep 15, 2024
Liked: Cleanliness, staff & service
Veera
Stayed 2 nights in Aug 2024
10/10 Excellent
Denise
Traveled with partner
Sep 15, 2024
The front desk was outstandingly helpful. There was construction near the hotel partially blocking the road. Staff came to the rescue helping us get parked & out luggage up to our room. Everyone was pleasant and helpful.
loved the layout of the room and wish I could give it a higher rating but the room was very dirty and rundown. Shower sounded terrible, floors were BLACK, dead bugs in the windowsill and bath, room was un level and the door got stuck. 2/10
Rates were not consistent with like rooms. Accessible room too small. Noisy workers outside window. Wasn't told it was a pet friendly hotel... noisy pets in hallway barking at 6am for almost an hour
Lana
Stayed 1 night in Aug 2024
8/10 Good
Samantha
Sep 2, 2024
Samantha
Stayed 1 night in Aug 2024
10/10 Excellent
peter
Sep 1, 2024
peter
Stayed 1 night in Aug 2024
6/10 Okay
Breanne
Traveled with family
Aug 31, 2024
Disliked: Room comfort
Look at alternative options
This hotel is a great location.
It is older, lots of light comes through doors, not the quietest. Cleanliness was mediocre. The viewing deck is on the wrong side, it faces the street side watching the homeless at the church and business building, not the ocean.
I appreciated the free laundry facilities, however I recommend the hotel implement slot times as there are rush hours in the evening times and some aggressive individual and remind those using the facilities to clean up after themselves.
I tried to get a table at the restaurant located at the hotel and waited some time for seating, ended up leaving to eat at the harbour.
Location is great for walking and dining in the area however this hotel would not be my first choice.
Staff very friendly and accommodating. Room was bright and clean. However, there were fixtures hanging out of the walls and ready to fall off. The room was very small but guessing that’s because it’s an old hotel. Nonetheless it just makes it a little less comfortable than larger hotel rooms.
Colleen
Stayed 1 night in Aug 2024
4/10 Poor
Breanne
Aug 28, 2024
Avoid early checkin.
The hotel is a great location. Unfortunately, Lots of homeless in the area. Checkin was not very great, I arrived early, the front staff was disorganized one agent had a nose bleed made people wait around till coverage, and had to restart the proces, she forgot to order another customer his taxi after he was waiting a while and told another 30 minutes. They advised they could get me in rooms almost ready, cleaning staff was very behind and then room was not ready till 5:30 ( 1.5 hours after normal checkin) my room did not have a very clean floor, wish I brought slippers.
Breanne
Stayed 1 night in Aug 2024
6/10 Okay
jessie
Traveled with partner, Traveled with family
Aug 26, 2024
Liked: Staff & service
Neat location beside the water, shopping and points of interest. Easily accessible from the ferry terminal and airport.
Downsides-- atrocity for parking! They have a parking lot, but once it is full, good luck finding street parking anywhere nearby! High homeless population and active drug use within very close proximity, so do not leave belongings in your vehicle.
Positive-- they will cover cost of street parking within a kilometer of the hotel. Again, good luck finding a spot!