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ibis Styles Nairobi Westlands

3.5 star property

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1 bedroom, premium bedding, pillowtop beds, in-room safe
Lobby sitting area
2 restaurants, breakfast, lunch served; local and international cuisine
Miscellaneous
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$95
$81 nightly
$95 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
Rhapta Road, Westlands, Nairobi, 00800
  • Place, Sarit Centre
    ‪10 min walk‬
  • Place, Westgate Shopping Mall
    ‪16 min walk‬
  • Place, Nairobi National Museum
    ‪2 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 3 Twin Beds

Standard Room, 3 Twin Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 2 Double Beds (Trendy)

Double Room, 2 Double Beds (Trendy) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Double Room, 2 Double Beds (Trendy)

  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Twin Beds (Trendy)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Twin Beds (Trendy)

8.0 out of 10
Very good
(4 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, Multiple Beds

8.4 out of 10
Very good
(8 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Double Bed

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(16 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Nairobi

A stay at ibis Styles Nairobi Westlands places you in the heart of Nairobi, within a 5-minute drive of Nairobi National Museum and Uhuru Park. .This spa hotel is 2.9 mi (4.7 km) from Kenyatta International Convention Centre and 5.6 mi (9 km) from United Nations Office at Nairobi.

What's nearby

  • Sarit Centre - 10 min walk - 0.6 miles
  • UNHCR Kenya - 10 min walk - 0.6 miles
  • Westgate Shopping Mall - 16 min walk - 0.9 miles
  • Nairobi National Museum - 2 min drive - 1.4 miles
  • University of Nairobi - 2 min drive - 1.4 miles

Getting around

  • Syokimau Station - 29 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 31 min drive

Restaurants

  • ‪ArtCaffe Gastro Bar - ‬8 min walk
  • ‪270° Rooftop - ‬3 min walk
  • ‪Fogo Gaucho - ‬9 min walk
  • ‪The Beer District - ‬8 min walk
  • ‪Hotel Riverview - ‬4 min walk

About this property

ibis Styles Nairobi Westlands

Ibis Styles Nairobi Westlands offers 280 accommodations with safes and complimentary bottled water. These individually decorated accommodations include desks. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Revitalize Wellness Centre has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

Stay in one of 280 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Guests can get around on the shuttle (surcharge), which operates within 30 kilometers.
Grab a bite at Utamu Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A cruise ship terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Utamu Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Kilele Lounge - Overlooking the garden, this café specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Skybar - Overlooking the garden, this café specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 30 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free cruise terminal shuttle
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kilele Lounge
  • Skybar
  • Utamu Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Nightclub

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 20 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number CPR/2010/29781

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 9 years old are not allowed in the spa, and guests under 9 years old are only allowed with adult supervision

Property is also known as

ibis Styles Nairobi Westlands Hotel
ibis Styles Westlands Hotel
ibis Styles Westlands
ibis Styles Nairobi Westlands Hotel
ibis Styles Nairobi Westlands Nairobi
ibis Styles Nairobi Westlands Hotel Nairobi

ibis Styles Nairobi Westlands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 385 out of 754 reviews
Rating 8 - Good. 231 out of 754 reviews
Rating 6 - Okay. 63 out of 754 reviews
Rating 4 - Poor. 37 out of 754 reviews
Rating 2 - Terrible. 38 out of 754 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Mansa

Disliked: Staff & service, amenities
Poor customer service from front desk, misleading ad, and room was very small for such a big hotel. And I have to walk all the way across the other side of the building just to iron my clothes.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sanya

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing hotel and city
Stayed 1 night in Oct 2025

10/10 Excellent

Sanya

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing ambience, fantastic rooms, helpful and friendly staff and a gem in Nairobi’s Westlands
Stayed 2 nights in Oct 2025

10/10 Excellent

VenuGopal

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Ahmed Mohamed

Stayed 1 night in Nov 2025

10/10 Excellent

Trevor, San Jose

Stayed 1 night in Oct 2025

10/10 Excellent

JONATHAN INCHOONG, Hoffman Estates

Stayed 2 nights in Oct 2025

6/10 Okay

Philip

Liked: Staff & service
Tiny bathroom that was hard to move around in. No mini fridge which was disappointing
Stayed 4 nights in Oct 2025

8/10 Good

Yaman

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Meaza

Stayed 1 night in Oct 2025

8/10 Good

Delphine

Liked: Cleanliness
It was all good
Stayed 4 nights in Oct 2025

8/10 Good

Lerone

Stayed 1 night in Sep 2025

4/10 Poor

Devon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ibis Styles needs to re-train or replace certain staff, especially one of the housekeepers, one of the ground floor bakery workers, and the security guard at the front entrance to the rooftop restaurant. Some staff lack interpersonal skills, such as acknowledging when a customer is at the counter waiting to be served, or questioning a hotel guest about whether their visiting guest has proper ID while in the middle of bringing hotel restaurant food back to their room. I do not plan to stay at Ibis Styles again.
Stayed 19 nights in Jul 2025

10/10 Excellent

Faith

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was perfectly clean and the choice of restaurants and areas to relax in outside of the room were amazing. The new Kilele rooftop restaurant has a spectacular Nairobi skyline view
Stayed 1 night in Sep 2025

8/10 Good

Noha, NEWTON CENTER

Stayed 7 nights in Sep 2025

6/10 Okay

Connie, Kelowna

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Amro, Dumont

Stayed 1 night in Sep 2025

10/10 Excellent

Kelvin, West Palm Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the security feature that only allows you to have a key to your floor
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. Staff were friendly and the service was professional
Stayed 3 nights in Sep 2025

6/10 Okay

Barbara

Stayed 1 night in Sep 2025

10/10 Excellent

Moses

Stayed 1 night in Sep 2025

8/10 Good

Agar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Tamuno

Stayed 1 night in Aug 2025

10/10 Excellent

Julia, Menlo Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good option for an overnight stay before starting the safari trip. The room we stayed was a bit small for three people. The breakfast was good and the staff was very friendly and helpful.
Stayed 1 night in Jul 2025