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Best Western Premier Westlands

4.0 star property

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Free continental breakfast
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Executive Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
$138
$118 nightly
$138 total
Total with taxes and fees
Mar 6 - Mar 7

Explore the area

View in a map
Karuna Road, behind Sarit Center, Westlands, Nairobi, Nairobi County, 00606
  • Place, Sarit Centre
    ‪1 min walk‬
  • Place, Westgate Shopping Mall
    ‪5 min walk‬
  • Place, Nairobi Education Centre - Animal Orphanage
    ‪7 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room) | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking (Separate Living Room)

  • 1044 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Superior Room, 1 King Bed, Accessible, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Balcony (View)

Superior Room, 2 Twin Beds, Non Smoking, Balcony (View) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Non Smoking, Balcony (View)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room)

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Nairobi Westlands
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.9 out of 5, Exceptional, 73 reviews
$152 nightly
The price is $178
Mar 8 - Mar 9
Total with taxes and fees
Hyatt Place Nairobi Westlands

About the neighborhood

Nairobi

With a stay at Best Western Premier Westlands in Nairobi (Highridge), you'll be steps from Sarit Centre and 7 minutes by foot from Westgate Shopping Mall. .This spa hotel is 2.6 mi (4.2 km) from Uhuru Park and 3 mi (4.8 km) from Kenyatta International Convention Centre.

What's nearby

  • Sarit Centre - 1 min walk - 0.1 miles
  • Westgate Shopping Mall - 5 min walk - 0.3 miles
  • Nairobi Education Centre - Animal Orphanage - 7 min walk - 0.4 miles
  • Oshwal Religious Centre - 10 min walk - 0.6 miles
  • University of Nairobi - 3 min drive - 1.6 miles

Getting around

  • Syokimau Station - 31 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬5 min walk
  • ‪NewsCafe Sarit Centre - ‬6 min walk
  • ‪Fonda's Taqueria Westlands - ‬4 min walk
  • ‪Java House - ‬6 min walk
  • ‪Artcaffe - ‬8 min walk

About this property

Best Western Premier Westlands

Best Western Premier Westlands offers 99 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellness Centre has 1 treatment room. Services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 99 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is included.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
Best Western Premier Westlands has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Health club
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 6500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 6500.0 per night
  • Spa fee: KES 7000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Best Plus Westlands Nairobi
Best Western Plus Westlands Hotel
Best Western Plus Westlands Nairobi
Best Western Plus Westlands Hotel Nairobi

Best Western Premier Westlands Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 193 out of 258 reviews
Rating 8 - Good. 46 out of 258 reviews
Rating 6 - Okay. 12 out of 258 reviews
Rating 4 - Poor. 1 out of 258 reviews
Rating 2 - Terrible. 6 out of 258 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel, Palo Alto

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are outstanding - they will go out of their way to accommodate any reasonable request. I also appreciate the security measures the property takes to ensure the safety of its guests and staff. Be sure to check out the bar and restaurant on the 11th floor. And say hi to Fidel, bartender extroirdinaire.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all extremely friendly and helpful. Hotel was modern and very clean. Breakfast menu was varied and delicious. Rooms were a good size. Colleagues staying at a nearby equivalent value hotel had much smaller rooms. Very easy access (1 block away) to Sarit Center and shopping mall.
Stayed 1 night in Oct 2025

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Good food with a lot of variety. Excellent security. Walking distance to shopping. My only suggestions are to do occasional deep cleaning to maintain areas like the shower grout, and that the restaurant bring the food and drinks more quickly. Overall, an excellent place to stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Freida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at this hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Diane

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel is okay for what it is. The rug in our room pretty much needs replacing. The shower sprays directly on the door and it leaks on the floor outside the shower into the sleeping area. Staff was excellent and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Ricky, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great bfast buffet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nana Adjoa

Stayed 8 nights in Sep 2025

10/10 Excellent

alnoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 3 nights in Sep 2025

10/10 Excellent

James, riverside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Shrimai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location and excellent service.
Stayed 1 night in Aug 2025

10/10 Excellent

Manisha

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 4 nights in Jul 2025

10/10 Excellent

Johnsy

Stayed 1 night in Jul 2025

8/10 Good

Patrick

Traveled with family
Liked: Amenities
Clean and friendly staff. Breakfast buffet was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Maro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2025

10/10 Excellent

Nana Adjoa

Stayed 5 nights in Jun 2025

10/10 Excellent

Hani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nicely decorated. Great service. Overall good value for money given location and quallity
Stayed 4 nights in Jun 2025

10/10 Excellent

Hani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Johnsy

Stayed 1 night in Jun 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dr. Krishna, Levittown

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Place is very accessible and in the middle of shopping and business areas
Stayed 3 nights in May 2025

10/10 Excellent

Annie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in May 2025