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Chisun Grand Nagano

3.0 star property

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Photo gallery for Chisun Grand Nagano

Daily Japanese breakfast for a fee
Lobby lounge
Lobby
Lobby lounge
Japanese cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
2-17-1 Minami Chitose, Nagano, Nagano-ken, 380-0823
  • Place, Kitano Cultural Center
    ‪11 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪2 min drive‬
  • Place, Zenko-ji Temple
    ‪2 min drive‬

Room options

View all photos for Economy Double Room, 1 Large Twin Bed, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Economy Double Room, 1 Large Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Grand Double Room, 1 Queen Bed, Non Smoking

Grand Double Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Grand Double Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Twin Room, Non Smoking

Grand Twin Room, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Grand Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Standard Twin Room, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Standard Triple Room, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Standard Triple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Nagano

In the heart of Nagano, Chisun Grand Nagano is within a 5-minute drive of Nagano Prefectural Shinano Art Museum and Zenko-ji Temple. .This hotel is 3.1 mi (5 km) from M-Wave Olympic Memorial Arena and 6 mi (9.7 km) from Nagano Olympic Stadium.

What's nearby

  • Saisho-in Temple - 7 min walk - 0.4 miles
  • Kitano Cultural Center - 11 min walk - 0.6 miles
  • Nio-mon Gate - 19 min walk - 1.0 mile
  • Nagano Prefectural Shinano Art Museum - 2 min drive - 1.1 miles
  • Zenko-ji Temple - 2 min drive - 1.1 miles

Getting around

  • Nagano Station - 5 min walk
  • Nagano (QNG) - 6 min walk

Restaurants

  • ‪よし家 - ‬2 min walk
  • ‪だいだらぼっち 二の坊 - ‬2 min walk
  • ‪ごっち - ‬4 min walk
  • ‪COLORFUL - ‬1 min walk
  • ‪LOGIC Nagano - ‬3 min walk

About this property

Chisun Grand Nagano

Chisun Grand Nagano offers 136 accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 136 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at ASAMA serving guests of Chisun Grand Nagano. Japanese breakfasts are available daily from 7 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nagano? This hotel has 258 square feet (24 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Japanese breakfasts are available for a surcharge and are served each morning between 7 AM and 9:00 AM.
ASAMA - This restaurant specializes in Japanese cuisine. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,000 to 2,000 for adults and JPY 1,000 to 2,000 for children
  • A restaurant

Restaurants on site

  • ASAMA

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 258 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2000 to 2000 for adults, and JPY 1000 to 2000 for children
  • Self parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Chisun Grand Nagano
Chisun Hotel Nagano Grand
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Holiday Inn Nagano
Nagano Holiday Inn Express
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Chisun Grand Nagano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 622 out of 992 reviews
Rating 8 - Good. 307 out of 992 reviews
Rating 6 - Okay. 50 out of 992 reviews
Rating 4 - Poor. 12 out of 992 reviews
Rating 2 - Terrible. 1 out of 992 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Joshua, SOUTH ORANGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and welcoming, which is pretty standard for hotels in Japan. 5/5. Hotel room was clean and spacious (especially compared to the hotel we stayed at in Tokyo), and also QUIET. Didn't hear a peep from our neighbors. 5/5. - We didn't ask for it when I booked, but we were put into a room on the 11th floor (top two or three floors were "grand" floors). 12th floor is the restaurant. I guess I lucked out in my booking. Laundry was coin-op on the 2nd floor. 400 Yen to wash, 100 Yen to dry for 20 minutes (I think? Maybe it was 100 Yen to dry for 50 minutes...I honestly can't recall, but it wasn't expensive). Hotel was only about a 5-10 minute walk (depending on how fast you walk) to Nagano Station, so its proximity to public transit was super convenient. There's also a Lawson on the way to/from Nagano station, so bonus points there. Breakfast was good, we only took advantage of it once. You need to buy a ticket and pay for it at the front desk by 7pm or 9pm the day before, so you'll need to somewhat plan ahead. Offered both Western and Japanese breakfasts. All around great value for the location and amenities offered. We would definitely stay at Chisun Grand Nagano again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room had a great view. However, there was some mold in the grout of the shower.
Stayed 2 nights in Nov 2025

10/10 Excellent

julia

Traveled with group
Liked: Cleanliness, staff & service, amenities
Helpful staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Efficent service and clean room.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Staff very helpful. Room spacious and clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Miho

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
People working at this hotel were very kind, very clean, and the breakfast was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Maribel

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel, Oxnard

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and check in was super easy
Stayed 1 night in Nov 2025

8/10 Good

Nikolai

Liked: Cleanliness, staff & service, amenities
We had a good sized corner room which had a lovely view and we could watch the trains going by. The staff were friendly and the hotel was clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony Angel

Liked: Staff & service, property conditions & facilities
Great stay! Would come back
Stayed 2 nights in Nov 2025

8/10 Good

David

Stayed 1 night in Nov 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities
Room was spotless and large, and staff was very helpful
Stayed 2 nights in Nov 2025

4/10 Poor

Tania

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room appeared clean but there was a horrid smell and unable to open windows to allow fresh air in. Convenient for train station but not sound proof so the railway line was very noisy most of the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria, Santa Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Clean room with large size. Staff were friendly. Support for luggage forwarding was not as seamless as other hotels: the staff did not assist in calling ahead to the destination, and there was a waybill printer malfunction that staff did not seem to know how to resolve.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel, San Francisco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay in Nagsno. Breakfast was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t eat breakfast had a 7-11 breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Fleur

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, helpful and efficient staff, coffee available in reception. Comfortable and clean, small bath and fabulous massage chair in each room. Plenty of restaurants and shopping nearby. Parking available.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jax

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Bharti

Liked: Cleanliness, property conditions & facilities, room comfort
We had a great stay with Chisun Grand. Very clean rooms, comfortable beds and the bathroom was also very clean, with fresh toels for both days. Staff also were very friendly and helpful. We are glad we stayed at Chisun Grand
Stayed 2 nights in Oct 2025

6/10 Okay

Joanne

Traveled with family
Staff were friendly and helpful. The room was in need of a dust and the mattress was hard and could feel the springs. New bedding would be great. The complimentary danishes and biscuits were a nice surprise.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel, au delà de mes espérances. Fauteuil masseur dans la chambre est un plus non négligeable. Merci
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never had a cleaner hotel. Perfect!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel with fantastic staff. Ps remember to take off your shoes when arriving for breakfast! Lol🍳
Stayed 1 night in Sep 2025