We recently stayed at this hotel with my 4‑year‑old, and overall it was a pleasant experience. The staff were truly lovely and very accommodating. When we encountered a discrepancy with our original room description, Kara promptly arranged for us to move to a better room, and Vili kindly assisted with the transition. Their professionalism and care were much appreciated. In fact all FOH staff were amazing.
The kitchen/restaurant team - Debra and everyone were incredible, they were welcoming and attentive. Breakfast was generally enjoyable, with fresh fruits available daily and always of great quality. However, cereal options weren’t consistently offered, and the toaster could have worked a bit better. While the breakfast was fine, it didn’t really showcase much of a Fijian touch, which we would have loved to see.
The housekeeping team were wonderful too - thank you Mere and team.
Overall, the staff made our stay memorable with their kindness, and while there are small areas for improvement in the breakfast service, we appreciated the hospitality and care shown throughout our visit. Vinaka Tanoa Skylodge team.