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Iberostar Waves Playa de Muro

4.0 star property

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December 2024
January 2025

Photo gallery for Iberostar Waves Playa de Muro

Indoor pool, 2 outdoor pools
On the beach, white sand, beach umbrellas, beach towels
Minibar, in-room safe, individually decorated, individually furnished
Poolside bar
Children's play area - indoor

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenida de la Albufera, 8, Playa De Muro - Mallorca, Muro, Mallorca, 7458
  • Playa de Muro
    3 min walk
  • Platja dels Francesos
    14 min walk
  • Albufera Natural Park
    2 min drive
  • Palma de Mallorca (PMI)
    50 min drive

Room options

View all photos for Family Room, Balcony (2 Adults and 2 Children)

Private kitchenette

Family Room, Balcony (2 Adults and 2 Children)

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use, Balcony

Minibar, in-room safe, individually decorated, individually furnished

Double Room Single Use, Balcony

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Family Room, Partial Sea View (2 Adults and 1 Child)

View from room

Family Room, Partial Sea View (2 Adults and 1 Child)

  • 377 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room (Family (3 adultos))

Private kitchenette

Room (Family (3 adultos))

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Basic Room (Family, 2 Adults and 1 Child)

Minibar, in-room safe, individually decorated, individually furnished

Basic Room (Family, 2 Adults and 1 Child)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Room, Balcony, Pool View

View from room

Twin Room, Balcony, Pool View

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Room (Family, 2 Adults and 2 Children)

Minibar, in-room safe, individually decorated, individually furnished

Basic Room (Family, 2 Adults and 2 Children)

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Basic Room (Family Basic (3 adultos))

Minibar, in-room safe, individually decorated, individually furnished

Basic Room (Family Basic (3 adultos))

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Twin Room, Balcony, Partial Sea View

Minibar, in-room safe, individually decorated, individually furnished

Twin Room, Balcony, Partial Sea View

  • 215 sq ft
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Terrace

View from room

Twin Room, Terrace

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use, Terrace

Minibar, in-room safe, individually decorated, individually furnished

Double Room Single Use, Terrace

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Twin Room, Balcony, Sea View

Twin Room, Balcony, Sea View | View from room

Twin Room, Balcony, Sea View

  • 215 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room, Balcony

Minibar, in-room safe, individually decorated, individually furnished

Twin Room, Balcony

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Balcony (2 Adults and 1 Child)

Minibar, in-room safe, individually decorated, individually furnished

Family Room, Balcony (2 Adults and 1 Child)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Partial Sea View (2 Adults and 2 Children)

View from room

Family Room, Partial Sea View (2 Adults and 2 Children)

  • 377 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Connecting Rooms

Minibar, in-room safe, individually decorated, individually furnished

Double Room, Connecting Rooms

  • 215 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds

About the neighborhood

Muro

When you stay at Iberostar Waves Playa de Muro in Muro, you'll be on the beach, a 1-minute drive from Playa de Muro and 7 minutes from Alcúdia Beach. .This beach hotel is 9.5 mi (15.3 km) from Pollensa Port and 0.6 mi (1 km) from Albufera Natural Park.

What's nearby

  • Playa de Muro - 3 min walk - 0.2 miles
  • Albufera Natural Park - 2 min drive - 0.7 miles
  • Hidropark - 6 min drive - 2.8 miles
  • Alcúdia Port - 7 min drive - 3.2 miles
  • Alcúdia Beach - 7 min drive - 1.6 miles

Getting around

  • Sa Pobla Station - 19 min drive
  • Palma de Mallorca Airport (PMI) - 50 min drive

Restaurants

  • ‪Bellevue - ‬5 min drive
  • ‪L’Épicerie Alcudia - ‬20 min walk
  • ‪S'àmfora - ‬4 min drive
  • ‪El Loro Verde - ‬4 min drive
  • ‪Playero - ‬4 min drive

About this property

Iberostar Waves Playa de Muro

Stylish hotel on the shore with 2 outdoor swimming pools
Iberostar Waves Playa de Muro offers 446 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court, a steam room, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA Sensations has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. The spa is open daily.
Make yourself at home in one of the 446 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with local and international cuisine at Tramuntana Restaurant, one of the hotel's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.
Tramuntana Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Dunas Restaurant - This buffet restaurant specializes in local cuisine and serves breakfast and lunch. Open daily.
Restaurante Gust - Onsite restaurant. Reservations are required. Open daily.
Cervecería - Onsite bar. Open daily.
Bar Salón Ponent - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at Iberostar Waves Playa de Muro are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Salón Ponent
  • Cervecería
  • Dunas Restaurant
  • Restaurante Gust
  • Tramuntana Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Steam room
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 01 to October 31
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Iberostar Muro
Iberostar Playa Hotel Muro
Iberostar Playa Muro
Playa Muro
Iberostar Playa De Muro Hotel Playa De Muro
Iberostar Playa De Muro Majorca
Playa De Muro Iberostar
Iberostar Playa Muro Hotel
Playa De Muro Iberostar
Iberostar Playa De Muro Majorca
Iberostar Playa De Muro
Iberostar Waves Muro Muro
Iberostar Waves Playa de Muro Muro
Iberostar Waves Playa de Muro Hotel
Iberostar Waves Playa de Muro Hotel Muro

Iberostar Waves Playa de Muro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 143 out of 348 reviews" "
Rating 8 - Good. 159 out of 348 reviews" "
Rating 6 - Okay. 30 out of 348 reviews" "
Rating 4 - Poor. 7 out of 348 reviews" "
Rating 2 - Terrible. 9 out of 348 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was overpriced but our stay was in August so that may have something to do with the excessive prices. The hotel overall was unimpressive. It is a basic beach resort hotel. Food was usually buffet style and not appetizing. The rooms had mosquitoes. They were reasonably spacious and AC in rooms made it comfortable to sleep.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sherry

Disliked: Cleanliness, staff & service, property conditions & facilities
Positive: 1. Front desk service (thank you Sheila and Aurelia for great and attentive service to try to address my concerns). 2. Beautiful beach. 3. Walking distance to shops and restaurants Negative: 1. Rooms and housekeeping - very old and smelly rooms and dirty all around. Found dirty socks in our bed sheets that belonged to the previous guests- absolutely gross. We were left with ripped dirty towels after housekeeping “cleaned” our room. The smell in the resort area was so bad could not even sit and enjoy the patio 2. Food- egg shells in our scrambled eggs, frozen veggies served in the poke bowl (dinner buffet was good although incredibly busy- only one buffet for the entire resort). 3. The pool- so busy -not enough space to enjoy or find chairs. This resort is so busy even my kids were annoyed at how many screaming kids were there. Other than the beautiful lobby, the rest of the resort is old, dirty and smelly. This is at best 3* resort. I have stayed at many resorts in the Caribbean. Mexico, etc also stayed in other Spain hotels and resorts. This is the worst resort I have ever stayed at. I felt bad for the front desk staff who were wonderful and were dealing with different guests complaining as I was standing there. They should rate this a 3* so guests know what to expect. I had to ask to move to another Iberostar (Selection Albufera Playa- absolutely wonderful) and lost money (still waiting for one night’s refund) as staying at this resort was awful.
Stayed 4 nights in Jul 2024

6/10 Okay

Martin

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Rhonda

Liked: Staff & service, property conditions & facilities
This property is very well suited for families with young children. Staff very nice.
Stayed 3 nights in Jun 2024

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage am schönen Strand
Gutes Frühstück, hat alles was es braucht. 👍 Schlecht war, dass es zuwenig Liegestühle gibt. 👎
Stayed 4 nights in Jun 2024

10/10 Excellent

Debbie

Stayed 5 nights in Mar 2024

10/10 Excellent

Johnathan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great except the times available for youth in the indoor pool, especially with the cold outside water temps.
Stayed 5 nights in Mar 2024

10/10 Excellent

Nilufa Akhtar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend. Friendly staff, great entertainment programme and proximity to the beach. Food was fantastic with different themes every night.
Stayed 7 nights in Jul 2023

10/10 Excellent

Sona

Stayed 9 nights in Jun 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a great beach and good size pool area. Kids play pool was very cool. Adults were enjoying playing on the bouncy slide, including me with my 14 year old daughter. Hotel is a four star, no more. Buffet is nice, but nothing crazy. Lots of seating no problems there. More babies and families with small kids than I’ve ever seen at any hotel. It wasn’t a problem. Most were adorable but we love babies. Elevator is slow. Skip the specialty restaurant Gust. No one seems to go there as they have a small menu with boring food.
Stayed 7 nights in Jun 2023

10/10 Excellent

Jie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staffs. The food is excellent with many options. The star camp provides many fun activities for kids. We will definitely come back again.
Stayed 5 nights in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive if needed. I was there on a bike trip and everything was at and around hotel. From bike shops to just about everything you need for a bike vacation.
Stayed 8 nights in Apr 2023

10/10 Excellent

Himanshu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Access to a great sandy beach - Very very friendly staff (Thanks Marga) - Kids friendly Things which could even be better: - More variety in vegetarian food
Stayed 4 nights in Apr 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel very last minute, I arrived at midnight and the male receptionist Jose was amazing! Very friendly & professional. Made the check in very uncomplicated & quick. Thank you. Room are nice clean and spacious.
Stayed 1 night in Feb 2023

8/10 Good

james

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Aug 2022

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The air conditioning is terrible. The front desk called us to tell us our rooms were ready for check in, which is great, but when we got there a couple hours later they could not find the reservations. We had to wait for the manager to assist us because the desk agent didn't know what to do, and he wouldn't come over first because he was checking in a large party and then who knows....took an HOUR to get checked in, he never came over, they figured it out. Did I say the A/C is weak? Went to the front desk for help as we turned on the A/C to cool off the room while we went out and got back to the same temp, HOT. Went to the front desk where the night guy told me the doors and windows had to be shut and there is a sensor in the room that knows if you are in the room. Told him the A/c is pushing air at a slight breeze pace. After some convincing, he gave me another room key and went to another room he gave me, checked the A/C. Same as our room. A hairdryer blows harder. Took 3 hours to cool the room off to a comfortable temp. Beds and pillows 3 star level. 4 star hotel no way??
Stayed 2 nights in Jun 2022

10/10 Excellent

TAKAHIRO

Liked: Cleanliness, property conditions & facilities, room comfort
GREAT FACILITIES
The facilities gave us everything.
Stayed 2 nights in Jun 2022

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and rooms clean and simple. Pool area really enjoyed. Breakfast was delicious! Wasn't sure about the 15euro deck chair charge to sit on the beach.
Stayed 1 night in Apr 2022

8/10 Good

Christoph

Stayed 5 nights in Mar 2022

6/10 Okay

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2021

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have 2 single Bed
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, exceptionally helpful staff. Good location right next to the beach. Large indoor and outdoor pools.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the rental of hamocks at the beach. Should be included for hotel guests
Stayed 4 nights in Sep 2019

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families. Excellent, well maintained facilities on a beautiful beach. Food is what you’d expect from a buffet, but I always managed to find something decent. This is my third stay with the kids at this hotel and we will be back again.
Stayed 1 night in Aug 2019