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Hotel Cristal Munchen

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January 2025

Photo gallery for Hotel Cristal Munchen

Property entrance
Reception
Comfort Double Room | View from room
Deluxe Triple Room, 1 Bedroom | View from room
Deluxe Triple Room, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included

Explore the area

Map
Schwanthalerstrasse 36, 36, Munich, Bavaria, 00000
  • Karlsplatz - Stachus
    8 min walk
  • Theresienwiese
    10 min walk
  • Sendlinger Tor
    12 min walk
  • Munich (MUC-Franz Josef Strauss Intl.)
    40 min drive

Room options

View all photos for Deluxe Triple Room, 1 Bedroom

Deluxe Triple Room, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Triple Room, 1 Bedroom

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Single Room

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
Meeting facility
Mercure Muenchen City Center
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is $318
per night
$341 total
includes taxes & fees
Dec 5 - Dec 6
Mercure Muenchen City Center

About the neighborhood

Munich

A stay at Hotel Cristal Munchen places you in the heart of Munich, within a 10-minute walk of Karlsplatz - Stachus and Theresienwiese. .This hotel is 1.7 mi (2.7 km) from Marienplatz and 3 mi (4.9 km) from Olympic Park.

What's nearby

  • Karlsplatz - Stachus - 8 min walk - 0.5 miles
  • Theresienwiese - 10 min walk - 0.6 miles
  • Viktualienmarkt - 17 min walk - 0.9 miles
  • Marienplatz - 17 min walk - 0.9 miles
  • Hofbräuhaus - 5 min drive - 1.7 miles

Getting around

  • Munich (ZMU-Munich Central Train Station) - 5 min walk
  • Munich Central Station Tram Stop - 5 min walk
  • Munich Airport (MUC) - 40 min drive

Restaurants

  • ‪Münchner Stubn - ‬3 min walk
  • ‪Altın Dilim - ‬1 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬2 min walk
  • ‪Ristorante Ca'D'oro - ‬3 min walk
  • ‪Tanzschule Petit Palais - ‬2 min walk

About this property

Hotel Cristal Munchen

Hotel with free parking, a short walk to Karlsplatz - Stachus
Hotel Cristal Munchen offers 100 accommodations with safes and coffee/tea makers. 80-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Munich hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 100 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include a television in a common area and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Munich? This hotel has 5683 square feet (528 square meters) of space consisting of a conference center and 9 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Cristal Munchen has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9.60 for adults and EUR 9.60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center (5,683 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 20.0 per stay

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately EUR 9.6 for adults and EUR 9.6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Best Western Cristal
Best Western Cristal Munich
Best Western Hotel Cristal
Best Western Hotel Cristal Munich
Hotel Cristal München Munich
Hotel Cristal München
Cristal München Munich
Cristal München
Hotel Cristal München
Hotel Cristal Munchen Hotel
Hotel Cristal Munchen Munich
Hotel Cristal Munchen Hotel Munich

Reviews

7.6

Good

Rating 10 - Excellent. 261 out of 1000 reviews" "
Rating 8 - Good. 455 out of 1000 reviews" "
Rating 6 - Okay. 174 out of 1000 reviews" "
Rating 4 - Poor. 68 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Mr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Rafael, El Salvador

Traveled with family
Son una basura de hotel. Sin conciencia de los personas que no podemos viajar por estar cerrados aun los aeropuertos cerrados por los gobiernos. No les importo. Basura de hotel
Stayed 3 nights in Jun 2020

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Jo, Norfolk

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven't been. Covid 19 prevented me from going and the hotel won't refund my money!
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2020

2/10 Terrible

Daniel

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveler

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2020

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angry, grumpy and unhelpful staff Broken windows so so location only good thing about this place was that it was close to HBF Munich (central stn)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. The service was brilliant, especially Carlos, we stayed an extra night because it was so nice.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Yoko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Mike, california

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Definitely Not a 4 star hotel. It feels like an outdated 2 star. Street noise is also a major concern if a good night sleep is important for you.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in shower, elevated bathtub was hazardous to step out of, and poor plumbing caused horrendous smell when the sink was ran. Despite the conditions, the staff was very accommodating.
Stayed 2 nights in Jan 2020

6/10 Okay

Tariq

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Service at desk was awful. No attention at all
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
The cleanliness of the bathroom was lacking a bit with some obvious grime still present in the shower and floor tiles . The bathroom seemed outdated with tub instead of a shower.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
The bed was not comfortable, we had to open the window as it was too hot (in january), unfortunately it was very noisy outside we didn't sleep well. The shower head was on a wall facing outside the bath which meant the floor got wet if you weren't careful. Apart from that it was clean and in a good location close to the city centre. The staff were nice.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and spacious rooms close to all Munich attractions especially the Munich central rail station.
Stayed 4 nights in Dec 2019

10/10 Excellent

KR, Milwaukee, WI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is quite good - near the main train station and attractions. We really enjoyed Martina at the front desk - she was amazing and so wonderful with our girls!
Stayed 2 nights in Dec 2019

8/10 Good

Giulia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we enjoyed our stay - close to the station and easy to get to and get around from. Only issue we faced was that our safe didn’t work in our room and after we told staff, it never was repaired across the 3 nights we were there.
Stayed 3 nights in Dec 2019