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Mulu Marriott Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mulu Marriott Resort

Exterior
Outdoor pool, sun loungers
Breakfast, lunch, dinner served; international cuisine, pool views
Presidential Suite, 1 King Bed, Balcony | View from room
Body treatments, hot stone massages, deep-tissue massages, body scrubs

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Gym
  • Free airport shuttle
  • Room service
  • Laundry
  • Bar

Explore the area

Map
Sungai Melinau, Mulu, Sarawak, 98008
  • Gunung Mulu National Park
    28 min walk
  • Gunung Mulu World Heritage Area
  • Tree Top Tower
  • Mulu (MZV)
    7 min drive

Room options

View all photos for Premier Double Room, 2 Double Beds, Balcony

In-room safe, desk, soundproofing, iron/ironing board

Premier Double Room, 2 Double Beds, Balcony

  • 527 sq ft
  • Resort view
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed, Balcony

Presidential Suite, 1 King Bed, Balcony | View from room

Presidential Suite, 1 King Bed, Balcony

  • 1722 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Balcony

  • 958 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room, 2 Double Beds, Balcony

  • 474 sq ft
  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Balcony

In-room safe, desk, soundproofing, iron/ironing board

Premier Room, 1 King Bed, Balcony

  • 527 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony

Premier Suite, 1 King Bed, Balcony | In-room safe, desk, soundproofing, iron/ironing board

Premier Suite, 1 King Bed, Balcony

  • 527 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Balcony

  • 473 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mulu

When you stay at Mulu Marriott Resort in Mulu, you'll be in a national park and within the vicinity of The Pinnacles Trail. .This luxury hotel is within the region of Gunung Mulu National Park and Gunung Mulu World Heritage Area.

Getting around

  • Mulu (MZV) - 7 min drive

Restaurants

  • Wild Orchid Restaurant
  • Fatimah Cafe & Catering
  • Meng Chai Seafood Centre
  • Good Luck Cave'fe Mulu
  • ‪Mulu Diana Homestay - ‬18 min walk

About this property

Mulu Marriott Resort

Luxury hotel with a full-service spa and airport shuttle service
Mulu Marriott Resort offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. 48-inch LED televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is open daily.
Make yourself at home in one of the 101 air-conditioned rooms featuring LED televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 5 kilometers.
Enjoy international cuisine at Marriott Cafe, a restaurant where you can take in the pool view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Marriott Cafe - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Riverside Bar - This bar serves lunch and dinner. Open daily.
Great Room - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 4:00 PM at scheduled times and on request
  • Free area shuttle up to 5 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room
  • Marriott Cafe
  • Riverside Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Packages (flight + hotel stay) are available only to Miri Airport. To reach this hotel from Miri Airport, travelers must fly onwards to Mulu Airport (1-hour flight). Travelers can also fly to Mulu Airport from Kota Kinabalu Airport (1-hour flight). Cost of this travel by air is additional to the package or hotel cost.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 300.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Rollaway bed fee: MYR 300.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Mulu Marriott Resort Hotel
Mulu Marriott Resort
Royal Mulu Hotel Gunung Mulu National Park
Hotel Royal Mulu
Mulu Marriott Resort Mulu
Mulu Marriott Resort Hotel
Mulu Marriott Resort Hotel Mulu

Mulu Marriott Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 177 reviews" "
Rating 8 - Good. 39 out of 177 reviews" "
Rating 6 - Okay. 7 out of 177 reviews" "
Rating 4 - Poor. 2 out of 177 reviews" "
Rating 2 - Terrible. 1 out of 177 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Fatt Lim

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible stay and customer service
Horrible condition of the room first night room 128 ceiling start to leak when rain, room 129 air conditioning not cold and few lights not working. Days 3 (17/8) the early transport suppose to be 630am as informed by the check in counter during check in . We reach the reception before 630 am, But the lousy attitude front counter service lady, told us 645 am.. but she did not do anything till we go back and feedback to her few times.. she told us not her problem (then is our problem that we have chose such a reputation hotel.) after few round of requests then she takes action..she made few bad remarks on us .. before we left the for the tour. I think is totally not acceptable...lucky we never missed the guided tour ( canopy walk) which start 7am, we reached the park 717am.. the group and guide is waiting for 5 of us. This hotel totally no WiFi.. and not accessible to hand phone telecommunications in the room.. we are like living in jungle... From reception to your room there are no cover. So if rain you need to use your umbrella to walk to your room. if you are just visiting the national park... No need to waste money for a low class hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - need to improve food
Family of 5 stayed for 3 nights. The rooms are really comfortable and in good condition. Nice to have the pool at the end of a days trekking. The location is fantastic and feels very luxurious to have all this in such a remote location ant the edge of the jungle. The one downside is the food. It is expensive (5x local restaurants), many items not available on the menu and the quality not discernibly different from the local restaurants / park HQ. On balance, I would still recommend this place.
Stayed 3 nights in Aug 2024

10/10 Excellent

PENNY

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely the best place to stay in Mulu
We went there for our anniversary and my brother’s family joined us for his wife’s birthday trip. We had booked separate rooms but the wonderful people at Marriott upgraded us and gave us connecting rooms which was very convenient. Thanks JJ and team ♥️ they definitely went above and beyond. We really appreciate it!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Elizabeth, Torrance

Stayed 2 nights in Jun 2024

10/10 Excellent

Mathew, Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to unplug and unwind. Beautiful property and friendly staff.
Stayed 3 nights in May 2024

10/10 Excellent

Davis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in May 2024

10/10 Excellent

Palma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had an amazing stay, thanks so much! The staff was so lovely, helpful and kind <3 hope to be back one day!
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious resort near the national park. Staff were very friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay at Mulu Marriott
We really enjoyed our stay at Marriott Hotel Mulu and would recommend staying here for a comfotably place to rest and restore after visiting the Mulu National Park and its amazing cave tours and other sites.
Stayed 1 night in Sep 2023

10/10 Excellent

Jiyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

ENG LENG

Stayed 2 nights in May 2023

10/10 Excellent

Emanuelle Lazaroni

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like the service by the friendly staffs. The breakfast and dinner is amazing
Stayed 2 nights in Apr 2023

8/10 Good

Matthew

Stayed 4 nights in Apr 2023

10/10 Excellent

ming wai

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the room and the toilet
Stayed 3 nights in Mar 2023

8/10 Good

choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and staff -Great. Food just ok.
Room was lovely and spacious, clean and comfortable although bath towels were not luxurious and fluffy but rather a little on the thin side. Staff on resort were really friendly. Food at buffet restaurant was just ok for what we paid. A little uninteresting and not what a expect from Marriott. Meats on buffet were processed. No fresh meats, duck or smoked salmon. No selection of cheese. Salad was poor.
Stayed 3 nights in Feb 2023

8/10 Good

HIRONORI, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While you get everything including hot bath tub, free shuttle bus is a shared service, and if you have specific schedule, you’d better move ahead, not to miss your activities.
Stayed 2 nights in Jan 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort by the river with super rooms, good food and wines, great staff. Only pity was that the swimming pool was closed. We hope that the pool will be open for our next visit. We also recommend that the shuttle bus to the National Park should be more frequent - we had a few delayed pick ups including at the airport when we arrived.
Stayed 5 nights in Aug 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great stay, especially after finishing the Pinnacle climb. Clean room, great service. Food was just ok.
Stayed 1 night in Aug 2022

4/10 Poor

Merrill

Traveled with family
Disliked: Property conditions & facilities, room comfort
Not impressed.
Stayed 1 night in Aug 2022

10/10 Excellent

Ng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort
Exceptional
This really is an extraordinary hotel. The staff are magnificent. The rooms are large, sumptuous, and well equipped with beautiful balconies and perfect bathrooms. The staff can’t do enough for you and are amongst the best I’ve bet. As for the location ….. well Mulu is something else altogether. This hotel is a real gem - the best Marriott I’ve stayed in for sure.
Stayed 1 night in May 2022

10/10 Excellent

Heather Anne, Iskandar Puteri

Stayed 2 nights in Jan 2022