A stay at Keys Hotel places you in the heart of Moshi, within a 5-minute drive of Uhuru Park and Moshi Outdoor Market. .This hotel is 7.7 mi (12.3 km) from Kilimanjaro National Park and 1.5 mi (2.4 km) from Moshi Cemetery.
What's nearby
Uhuru Park - 2 min drive
Moshi Outdoor Market - 3 min drive
Moshi Cemetery - 3 min drive
Moshi Golf Club - 5 min drive
Kilimanjaro National Park - 17 min drive
Getting around
Kilimanjaro (JRO-Kilimanjaro Intl.) - 61 min drive
Restaurants
Kilimanjaro Union Coffee - 3 min drive
IndoItaliano Restaurant - 2 min drive
Fresh Restaurant - 2 min drive
The Taj Mahal - 2 min drive
Kili java coffee&chai - 2 min drive
About this property
Keys Hotel
Mountain hotel with free breakfast connected to a shopping center in Moshi
Keys Hotel offers 30 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 30 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a nightclub and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 7 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary English breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge)
Free self parking on site
Food and drink
Free English breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Things to do
Billiards/pool table
Nightclub
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
In the mountains
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
No elevator
Wheelchair accessible (may have limitations)
More
1 building
1 floor
Built in 1989
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
30-inch TV with satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Ceiling fan
Desk
Safe
Policies
Check-in
Check-in start time: noon; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
New Year's Eve (31 December) Gala Dinner per child: USD 15.0 (from 6 to 12 years old)
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Keys Hotel Travel Tours Moshi
Keys Travel Tours Moshi
Keys Hotel Hotel
Keys Hotel Moshi
Keys Hotel Hotel Moshi
Keys Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 8 out of 22 reviews" "
10 - Excellent
8
Rating 8 - Good. 10 out of 22 reviews" "
8 - Good
10
Rating 6 - Okay. 2 out of 22 reviews" "
6 - Okay
2
Rating 4 - Poor. 2 out of 22 reviews" "
4 - Poor
2
Rating 2 - Terrible. 0 out of 22 reviews" "
2 - Terrible
0
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Laura
Sep 14, 2024
Liked: Cleanliness, staff & service
Laura
Stayed 2 nights in Sep 2024
6/10 Okay
Matt
Traveled with group
Aug 20, 2024
Liked: Cleanliness, staff & service
The property is at a high level of accommodation for the area, however, broken fixtures and leaking toilets across the bathroom floor were issues we faced. The room did not match the online pictures. This was pointed out and the room changed. Staff were friendly and attentive for the most part. Food was good.
The pictures of hotels.com are deceiving. This is a tired, rough around the edges hotel. The manager was very nice but his restaurant staff need a lesson in customer service. Raw chicken for dinner. Sent back but the bill came anyway. The manager eventually partially refunded it.
The cabana room bathroom was moldy and the entry door lock broken. There are better hotels in Moshe for the same price or less.
Staff was always helpful and would go out of their way to help. The room was just as advertised and the ground were well kept. The pool was nice and the food was delicious.
The waiters were so kind and helpful, always with a smile. We came back a day early from our Kilimanjaro trek and they were able to accommodate us without hesitation. Great place to stay!
The stafg was so helpful and friendly. We arrived after 4days of canceled flights and delays. They allowed us to sleep in and made breakfast for us at Noon...they went above and beyond and Charles our waiter was so thoughtful..what a wonderful introduction to Tanzania's
We thoroughly enjoyed our stay at Keys Hotel in Moshi. Staff were amazing-friendly, attentive and went the extra mile to please. Good restaurant and bar. Spacious comfortable rooms- have your torch handy as we had several short power cuts. Easy walk to main town and markets. Gift shop on site with local curios that are cheaper than those in town! Recommended.
The Keys is a modest, clean hotel with a staff who are excellent. Everyone is helpful. This is the fourth time that I have stayed at the Keys while working on an education project with the local Rotary Club.
Very nice place to stay while exploring the Kilimanjaro area. Staff is super friendly and the pool is wonderful! Cottages are basic, but clean and food is good! Really enjoyed my stay here and would recommend it to anyone who want to be close to Kilimanjaro!
Hotel muito bom, com ótimas instalações, uma piscina muito gostosa e um restaurante com muitas opções, sendo a pizza fresquinha feita no forno a lenha a melhor opção. Funcionários muito atenciosos e gentis. Não temos nada a reclamar da estadia de 2 noites.