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Mercure Metz Centre

4.0 star property

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Sports facility
Superior Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing
Superior Room, 1 Double Bed with Sofa bed | Bathroom | Eco-friendly toiletries, hair dryer, towels
Exterior
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Pet friendly

Explore the area

Map
29 Place Saint Thiebault, Metz, Moselle, 57000
  • Centre Pompidou-Metz
    ‪10 min walk‬
  • Porte des Allemands
    ‪12 min walk‬
  • Metz Cathedral
    ‪14 min walk‬
  • Metz (ETZ-Metz - Nancy - Lorraine)
    ‪31 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Classic Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Double Bed with Sofa bed

  • 183 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Novotel Metz Centre

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (930)
The price is $99
per night
$115 total
includes taxes & fees
Mar 28 - Mar 29
Novotel Metz Centre

About the neighborhood

Metz

With a stay at Mercure Metz Centre in Metz (Metz-Centre – Ancienne Ville), you'll be within a 15-minute walk of Centre Pompidou-Metz and Porte des Allemands. .This eco-certified hotel is 1 mi (1.6 km) from Metz Cathedral and 1.2 mi (2 km) from Comedy Square.

What's nearby

  • Metz Christmas Market - 6 min walk - 0.3 miles
  • Place de la Republique - 9 min walk - 0.5 miles
  • Centre Pompidou-Metz - 10 min walk - 0.6 miles
  • Porte des Allemands - 12 min walk - 0.7 miles
  • Metz Cathedral - 14 min walk - 0.8 miles

Getting around

  • Metz Station - 5 min walk
  • Findel International Airport (LUX) - 55 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Fox Coffee - ‬5 min walk
  • ‪Brasserie Restaurant ABC - ‬4 min walk
  • ‪Picnics - ‬3 min walk
  • ‪Au Nid d'Abeilles - ‬4 min walk

About this property

Mercure Metz Centre

Eco-certified hotel with a 24-hour front desk and a restaurant
Mercure Metz Centre offers 112 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 112 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request irons/ironing boards.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Satisfy your appetite for lunch or dinner at O29, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Metz? This hotel has 646 square feet (60 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
O29 - This restaurant specializes in French cuisine and serves lunch and dinner.
Bar Emile & Lola - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Emile & Lola
  • O29

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service

Business services

  • 646 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 11 to November 11:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Uncovered self parking fee: EUR 12 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Metz Centre
Mercure Metz Centre
Mercure Metz Centre Hotel
Mercure Metz Centre Metz
Mercure Metz Centre Hotel
Mercure Metz Centre Hotel Metz

Mercure Metz Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 102 out of 366 reviews
Rating 8 - Good. 178 out of 366 reviews
Rating 6 - Okay. 56 out of 366 reviews
Rating 4 - Poor. 24 out of 366 reviews
Rating 2 - Terrible. 6 out of 366 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

james

Liked: Cleanliness, staff & service
A bit of a mess!
This was a good location on the edge of downtown ! It was under renovation we got one of the news rooms unfortunately surrounded by rooms being renovated and it was dusty. Our TV wouldn’t work and after repeated tries we had to give up. We had No phone so had to keep going down to the front desk. We also had no fridge even though there was a place for it. Breakfast and parking were great! The bed had only a flat sheet on it that kept moving and the mattress pad crinkled! No shampoo either!
Stayed 1 night in Nov 2024

10/10 Excellent

Harold

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Sep 2024

6/10 Okay

Youssef

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Good stay overall but few points to improve: 1. We asked for a twin bed room and we got a double bed room. The lady in the reception then offered to change that for us but we were too tired to wait. 2. We left our rooms a bit late and we saw that cleaning ladies were doing our floor. We left the sign that we want our room done but they only emptied the bin. Nothing was done when we came back. 3. Parking is expensive and at the same time not efficient. We were provided a code to open the gate but the code never worked. We had to call reception every time we had to leave or enter. Overall ok but give the price, you would expect a better service.
Stayed 2 nights in Sep 2024

8/10 Good

howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nikos

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice break
Comfortable room, clean and good location. The check in staff were helpful and friendly. The decor beyond the reception/bar area was a little tired in places but would happily stay here again
Stayed 3 nights in Dec 2022

2/10 Terrible

JOHANNES

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible hotel. Not suitable for frequent travelers who are concerned about sleeping in clean rooms with proper sheets , without holes , tears and stains. This place is Disgusting
Stayed 1 night in Oct 2022

10/10 Excellent

alfons

Stayed 1 night in Sep 2022

6/10 Okay

Hazel

Traveled with family
Liked: Staff & service
Location is good. Room - basic but ok Hotel public areas are dated and a bit shabby Breakfast was appalling. Dinner was delicious but Wine served with dinner was not the bottle chosen and waiter said nothing, just opened and served the bottle. Dinner service was very slow Approached for cash whilst eating outside. Quite a few suspicious people around outside the hotel.. Would use again if no alternative with parking available.
Stayed 1 night in Aug 2022

10/10 Excellent

Heather

Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

8/10 Good

Elliott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A better then average Mercure in Metz
Hotel is well situated and close to train station - staff is super helpful and breakfast was fine. Only complaint is that the restaurant was not open on Sunday night but room service was luckily.
Stayed 1 night in Nov 2019

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying one night on business. Nice room, easy access, on-site parking,central location in the old part of the city. Breakfast selection was a little limited other than that, as expected.
Stayed 1 night in Sep 2019

6/10 Okay

Marty

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was nice and clean, however, the two elevators are extremely small. When a bus full of tourists was checking in we passed a half dozen men and women struggling up the stairs dragging their bags.
Stayed 1 night in May 2019

6/10 Okay

Laurent

Stayed 1 night in Apr 2019

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stopover 1 night
driving back to UK from Italy this was our stopover for 1 night - great hotel Metz is a lovely town.
Stayed 1 night in Feb 2019