The hotel is beautiful, and well located, the rooms are spacious and comfortable. I bought the exact same pillows for my bed once we got home! Unfortunately, the receptionist was very unwelcoming and ignored us until we alerted her of our presence on several occasions, including check in for the 3 rooms that we had booked. Only then would she reluctantly tear herself away from her phone. She didn't greet us when entering/exiting the hotel even once, although she did respond to our greetings. The level of service definitely did not match the quality of the hotel. It would make me reconsider staying there again, even though we really liked it. Stayed with a small dog, there was a lot of green space around. Breakfast was very good, restaurant staff was a bit inexperienced, also didn't greet us when we entered, but walked right by the 7 of us, maybe it's a local thing. This could've been a fantastic experience as it was one of the nicest hotels we've stayed at in our budget level. Have sadly had way better service at generic chain hotels.