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Comfort Suites Downtown

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Downtown

City view
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Crescent Street
    1 min walk
  • Sainte-Catherine Street
    2 min walk
  • 1250 René-Lévesque
    4 min walk
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    16 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen beds with sofabed

  • 215 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds
Exterior
Best Western Plus Montreal Downtown-Hotel Europa
Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very Good, (2311)
The price is $84
per night
$100 total
includes taxes & fees
Dec 5 - Dec 6
Best Western Plus Montreal Downtown-Hotel Europa

About the neighborhood

Montreal

With a stay at Comfort Suites Downtown, you'll be centrally located in Montreal, steps from Sainte-Catherine Street and 6 minutes by foot from Bell Centre. .This hotel is 0.6 mi (1 km) from McGill University and 0.3 mi (0.5 km) from Montreal Museum of Fine Arts.

What's nearby

  • Sainte-Catherine Street - 2 min walk - 0.2 miles
  • Montreal Museum of Fine Arts - 6 min walk - 0.3 miles
  • Bell Centre - 6 min walk - 0.4 miles
  • McGill University - 12 min walk - 0.7 miles
  • Notre Dame Basilica - 3 min drive - 1.5 miles

Getting around

  • Lucien L'Allier Station - 4 min walk
  • Peel Station - 8 min walk
  • Montreal–Trudeau Intl. Airport (YUL) - 16 min drive

Restaurants

  • ‪Les 3 Brasseurs - ‬1 min walk
  • ‪Brutopia - ‬1 min walk
  • ‪Gyu-Kaku BBQ - ‬1 min walk
  • ‪Coco Fresh Tea & Juice - ‬2 min walk
  • ‪Daldongnae Korean BBQ - ‬2 min walk

About this property

Comfort Suites Downtown

Hotel with free breakfast, steps from Sainte-Catherine Street
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 96 guestrooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking from 11:00 AM to 8:30 PM
  • Covered valet parking on site (CAD 40 per day)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: CAD 40 per day
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 575853, 2024-07-31

We should mention

Parking height restrictions apply

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 1001 reviews" "
Rating 8 - Good. 318 out of 1001 reviews" "
Rating 6 - Okay. 211 out of 1001 reviews" "
Rating 4 - Poor. 88 out of 1001 reviews" "
Rating 2 - Terrible. 68 out of 1001 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Average hotel. Elevators were slow and inconvenient.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do yourself a favor and stay away
Oh boy! Probably one of the worst hotels I've stayed at in North America in a very long time. Good news first: the receptionists were friendly and helpful (especially Yogesh). The breakfast workers were also nice. But that's about all I can say for good things. Simply put, this dingy hotel should not be more than $99 a night. The rooms were so dirty: candy wrappers, coffee cup lids, toothpicks, and crumbs were in corners of rooms and under furniture where the cleaning crew clearly had not vacuumed. When I folded out the sofa bed I screeched in horror at the stains and dirty and immediately folded it back! The carpet was damp and moldy and emitted a pungent smell. One of the 2 elevators was out of service so guests had to wait upwards of 10 minutes to get to and from their rooms. Do yourself a favor and pay a few dollars more a night to stay somewhere better. This hotel is run on a shoestring budget and is just so run down and nasty. I travel a lot for work in Asia (rural areas of Burma, India, and Thailand) and this is the kind of hotel I would find over in those areas, not in downtown Montreal!
Prepare for long waits!
Stayed 2 nights in Aug 2024

6/10 Okay

Mai

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jessica

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
It was close to downtown but did not look that impressive on the outside.
Stayed 4 nights in Aug 2024

2/10 Terrible

DURGA MANI

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for three nights with my family, and unfortunately, the experience was far from pleasant. When we checked in, we were informed that room service would be provided every other day. However, on the scheduled day, our room was not cleaned. When I brought this up with the front desk, they told me the cleaning was rescheduled for the next day—the day we were checking out! This lack of basic service was incredibly disappointing, especially given that we were staying with kids had expected a certain level of care.
Stayed 3 nights in Aug 2024

8/10 Good

Riley

Stayed 3 nights in Aug 2024

8/10 Good

Ginette, Moncton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was a musty smell in the room but otherwise it was fine. One elevator was out of order all week which made it difficult especially in the mornings. Appreciated the breakfast included but dining area too small especially during summer with full hotel. Hotel rate was reasonable..
Stayed 3 nights in Aug 2024

6/10 Okay

Walla

Disliked: Property conditions & facilities
only 1 elevator working. Not enough towels left in the room after cleaning.
Stayed 3 nights in Aug 2024

8/10 Good

Muhammad

Liked: Cleanliness
Disliked: Staff & service
Parking was an issue. I looked for couple of parking places closed to the hotel there were no in/out .
Stayed 2 nights in Aug 2024

6/10 Okay

ALBERTO

no parking expensive
Stayed 2 nights in Jul 2024

6/10 Okay

Ranbir

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Phil

Traveled with partner
Disliked: Property conditions & facilities
One elevator didn't work and the other was super slow and small.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Stayed 2 nights in Aug 2024

10/10 Excellent

María del Mar

Traveled with family
Liked: Cleanliness, staff & service
All good, the only thing was that the whole time there was only one elevator working and it was very difficult to get to our room or get down to the lobby because we had to wait for long to take it every time.
Stayed 2 nights in Aug 2024

4/10 Poor

Greg

Stayed 2 nights in Jun 2024

4/10 Poor

James

Traveled with family
Disliked: Staff & service, property conditions & facilities
This was wosr stay in a long time. The parking was extra, the room had smell and we felt uncomfortable. Never sraying their again
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Kristin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bed was comfortable but the room was in news of a rénovation. Stains on the walls, dirty carpet, cracker grouting i. The bathroom, crumbs on the floor and hair in the bathroom when we arrived. Elevator is tiny and only one was working. Lots of signs of wear throughout the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was small, but the staff was fantastic.
Stayed 2 nights in Aug 2024

8/10 Good

Brock, Winnipeg

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
view was very nice, staff was friendly, the overall hotel and hotel room was clean. Only issue we had was that room-service forgot to give us towels and if they did it was only 2, and that didn’t accommodate for how many people were in the room.
Stayed 5 nights in Aug 2024

6/10 Okay

Alexandra

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Everything was lovely except carpet was dirty. And ahmed did not bring us ketchup.
Stayed 4 nights in Aug 2024

10/10 Excellent

Connie

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean, perfect place to explore the downtown area and access transit for an affordable price.
Stayed 6 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very great location and staff is very helpful.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ajay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024