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Hotel Europa, BW Signature Collection

3.5 star property

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Photo gallery for Hotel Europa, BW Signature Collection

Lobby
Lobby
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Business services
$69
$58 nightly
$69 total
Total with taxes and fees
Mar 4 - Mar 5

Explore the area

View in a map
1240 Drummond Street, Montreal, QC, H3G1V7
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, The Underground City
    ‪2 min walk‬
  • Place, Bell Centre
    ‪5 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪19 min drive‬

Room options

View all photos for Two Queen Room

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Two Queen Room

  • Sleeps 4

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(57 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Business Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(142 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator

Executive Room, 1 King Bed, Non Smoking, Refrigerator | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Executive Room, 1 King Bed, Non Smoking, Refrigerator

7.4 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(65 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Queen Room

  • Sleeps 2

View all photos for Two Double Room

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Two Double Room

  • Sleeps 4

View all photos for King Room With Sofa Bed

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

King Room With Sofa Bed

  • Sleeps 4

View all photos for Two Queen Suite

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Two Queen Suite

  • Sleeps 6

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

King Room

  • Sleeps 2

Executive King Room

  • Sleeps 4

Executive Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 4

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About the neighborhood

Montreal

With a stay at Hotel Europa, BW Signature Collection, you'll be centrally located in Montreal, steps from Sainte-Catherine Street and 4 minutes by foot from Bell Centre. .This hotel is 0.5 mi (0.8 km) from McGill University and 0.4 mi (0.6 km) from Montreal Museum of Fine Arts.

What's nearby

  • Sainte-Catherine Street - 2 min walk - 0.1 miles
  • The Underground City - 2 min walk - 0.1 miles
  • 1250 René-Lévesque - 2 min walk - 0.1 miles
  • Bell Centre - 5 min walk - 0.3 miles
  • McGill University - 8 min walk - 0.5 miles

Getting around

  • Peel Station - 5 min walk
  • Lucien L'Allier Station - 7 min walk
  • Montreal Metropolitan Airport (YHU) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Les 3 Brasseurs - ‬3 min walk
  • ‪Reuben's Deli & Steaks - ‬3 min walk
  • ‪Brutopia - ‬3 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬3 min walk

About this property

Hotel Europa, BW Signature Collection

Hotel Europa, BW Signature Collection offers 197 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 197 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free international calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a hair salon, a television in a common area, and tour/ticket assistance.
Satisfy your appetite with Regional cuisine at Chez Cora, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Montreal? This hotel has 3003 square feet (279 square meters) of space consisting of conference space and meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 1:00 PM and on weekends between 7:00 AM and 1:00 PM.
Chez Cora - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Addies Resto Pub - This bistro specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking available (CAD 25 per day)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 1:00 PM on weekdays and 7:00 AM to 1:00 PM on weekends; CAD 20 for adults and CAD 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Addies Resto Pub
  • Chez Cora

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,003 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20.00 for adults and CAD 20.00 for children
  • Nearby parking fee: CAD 25 per day
  • Late check-out fee: CAD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 2026-11-30, 541785

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Plus Europa
Best Western Plus Montréal Downtown Europa
Best Western Plus Montreal Downtown hotel Europa
Best Western Plus Montréal Europa
Best Western Plus Montréal Hotel Europa
Best Western Plus Montreal Downtown-hotel Europa Hotel
Best Western Plus Downtown-hotel Europa Hotel
Best Western Plus Montreal Downtown-hotel Europa
Best Western Plus Downtown-hotel Europa
Best Western Hotel Montreal
Best Western Montreal
Montreal Best Western
Best Western Plus Montréal Downtown Hotel Europa

Hotel Europa, BW Signature Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1628 out of 3468 reviews
Rating 8 - Good. 1086 out of 3468 reviews
Rating 6 - Okay. 477 out of 3468 reviews
Rating 4 - Poor. 167 out of 3468 reviews
Rating 2 - Terrible. 110 out of 3468 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Chris

Business traveler
There was no included breakfast - - instead, we were encouraged to visit the Cora's restaurant, as part of the building; which was incredibly understaffed and had long waits to be seated and served.
Stayed 4 nights in Nov 2025

6/10 Okay

Ivy

Liked: Staff & service, amenities
Disliked: Cleanliness
Somehow there was a strange smell in my room and in the hallway. The coffee tables in the reception area were greasy probably from a previous spill.
Stayed 6 nights in Nov 2025

4/10 Poor

Gordon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It is located in a good area with lots of shopping venues within walking distance. The hotel is run down and the room was extremely small and in poor condition, extremely dated and dirty. I would not stay again and would spend the extra money for a better hotel of which there are several in the general vicinity. The pictures provided on the web site are very misleading and does not reflect the condition of the hotel in person.
Stayed 3 nights in Nov 2025

4/10 Poor

Jillian

Business traveler
Disliked: Cleanliness, property conditions & facilities
The room was ok pretty dirty. Not well maintained. Having to use the service elevator full of garbage for 5 out of the 7 days of our stay. We had booked 4 rooms and 3 were placed on the 4th floor while one was place on the 2nd floor. All the rooms were supposed to have microwaves and 1 out of 4 did. The hotel is in a great location but not worth the price. Most of the rooms didn’t get freshened up unless we asked for it after not being done.
Stayed 7 nights in Nov 2025

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for a Hockey game or Shopping on St Catherines
Stayed 2 nights in Nov 2025

10/10 Excellent

George

Traveled with family
Liked: Amenities
Yes, the breakfast great and fresh.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marc

Stayed 2 nights in Nov 2025

10/10 Excellent

brendon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was vwry clean and.staff were amazing
Stayed 3 nights in Nov 2025

6/10 Okay

Kimberly Ann

Traveled with partner
Disliked: Cleanliness
No, bathroom door did not lock or even close for that matter. Had to remove a sheet, when i pulled down the sheets a midnight to go to bed, there was a blood stain. Either it was stained after washing or the maid cut herself/himself and blood from that cut got on the sheets. Turned me completely off of my stay.
Stayed 1 night in Nov 2025

8/10 Good

Norm

Business traveler
Liked: Amenities, property conditions & facilities
nice room , clean..staff was great
Stayed 2 nights in Nov 2025

8/10 Good

Corrine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Very courteous. Friendly. Close to Bell Center. Absolutely amazing if you’re going to a hockey game. Very close to the shops downtown as well.
Stayed 3 nights in Nov 2025

8/10 Good

Jenny

Traveled with family
Liked: Cleanliness
A continental breakfast would be wonderful included with the price of the hotel stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities
Room was spotless, the staff was very friendly and helpful, great location, breakfast in the building.
Stayed 1 night in Nov 2025

6/10 Okay

Nancy

Traveled with partner
Disliked: Amenities
A few issues were disappointing. Only one small elevator was working, the in-house restaurant was closed on Sundays and Mondays, the bathroom was very small with no towel racks and an awkward shower, the closet was also small with difficult noisy doors. It was quiet and basically clean and staff were friendly.
Stayed 2 nights in Nov 2025

6/10 Okay

Kristine

Stayed 4 nights in Nov 2025

2/10 Terrible

Anna

Disliked: Cleanliness, amenities, property conditions & facilities
The room was awful, the heating unit did not work so they transferred me to another room where the blinds didn’t work and then they transferred me to another room where again the heating didn’t work and then they transferred me to the lobby where I had to wait a half an hour for them to find me a suitable room and I finally got to my fourth room. The heating unit in the room was terrible. It was blaring like a freight train all night long and clicking sounds or being made every half hour it sounded like the door was unlocking. The front staff were terribly rude and I didn’t even have shampoo in the room. I also found hair in my towel. It was an absolute disaster. I would really not recommend this hotel for anyone awful experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Audrianna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Derrick

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean
Stayed 1 night in Nov 2025

8/10 Good

Seungwoo

Liked: Cleanliness, staff & service, amenities
Great location. A bit small and outdated rooms.
Stayed 1 night in Nov 2025

4/10 Poor

Tracy

Liked: Cleanliness
There was construction outside my room window, and the hammering began at 6 am each morning, which is unfortunate because the bed was comfortable and I would have enjoyed the extra sleep.
Stayed 2 nights in Nov 2025

6/10 Okay

Ruth

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room needs an overhaul. Small corner window which made the room dark. The air conditioner was full of dust, tables in room sticky, bathroom door was filthy. There was long black hair everywhere included in folded towels!!!!! There was a hole sloppily repaired. However, the staff were excellent and the location phenomenal.
Stayed 3 nights in Nov 2025

6/10 Okay

Erin

Stayed 2 nights in Nov 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, property conditions & facilities
Room I stayed in had a 2x2' desk with no light, had to do work in the lobby on a stool. It was located beside the stairwell which had traffic coming and going all night which didn't make for a restful sleep. The room I had the previous visit was great in comparison.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location perfect for walking around and shopping. Very close to the bell centre
Stayed 2 nights in Nov 2025

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s price and location are ideal. The room we stayed in was clean-ish. Nothing too concerning. The water pressure in the shower was nonexistent.
Stayed 3 nights in Nov 2025