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Hampton Inn & Suites Montgomery-Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Montgomery-Downtown

Reception
Restaurant
Premium bedding, minibar, in-room safe, desk
Reception
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
100 Commerce St, Montgomery, AL, 36104
  • The Hank Williams Museum
    1 min walk
  • 79A Restaurant
    1 min walk
  • Intermodal Center
    7 min walk
  • Montgomery, AL (MGM-Montgomery Regional)
    12 min drive

Room options

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for One king studio sofabed non smoking

Premium bedding, minibar, in-room safe, desk

One king studio sofabed non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area | 49-inch LCD TV with cable channels, TV

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for One king deluxe room non smoking

One king deluxe room non smoking | Premium bedding, minibar, in-room safe, desk

One king deluxe room non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for One king bed non smoking

Premium bedding, minibar, in-room safe, desk

One king bed non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Two double studio sofabed non smoking

Premium bedding, minibar, in-room safe, desk

Two double studio sofabed non smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Two queen beds non smoking

Two queen beds non smoking | Premium bedding, minibar, in-room safe, desk

Two queen beds non smoking

  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Montgomery

With a stay at Hampton Inn & Suites Montgomery-Downtown, you'll be centrally located in Montgomery, steps from The Hank Williams Museum and Montgomery Performing Arts Centre. .This hotel is 0.3 mi (0.5 km) from Riverfront Park and 0.3 mi (0.5 km) from The Legacy Museum.

What's nearby

  • Montgomery Performing Arts Centre - 2 min walk
  • Riverfront Park - 5 min walk
  • The Legacy Museum - 6 min walk
  • The National Memorial for Peace and Justice - 12 min walk
  • Alabama State University - 3 min drive

Getting around

  • Montgomery Regional Airport (MGM) - 12 min drive

Restaurants

  • ‪Prevail Union Montgomery - ‬4 min walk
  • ‪Pannie-Georgeskitcheni - ‬7 min walk
  • ‪Common Bond Brewers - ‬5 min walk
  • ‪Dreamland BBQ - ‬5 min walk
  • ‪Chris' Famous Hotdogs - ‬6 min walk

About this property

Hampton Inn & Suites Montgomery-Downtown

Hotel with free breakfast, steps from The Hank Williams Museum
Hampton Inn & Suites Montgomery-Downtown offers 86 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 86 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Hampton Inn & Suites Montgomery-Downtown. A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Montgomery? This hotel has 205 square feet (19 square meters) of space consisting of conference space and a meeting room.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 205 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 29 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Montgomery-Downtown
Hampton Inn Montgomery-Downtown
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Montgomery-Downtown Hotel
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Suites Montgomery Downtown
Hampton & Suites Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel
Hampton Inn & Suites Montgomery-Downtown Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery

Hampton Inn & Suites Montgomery-Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 463 out of 1001 reviews" "
Rating 8 - Good. 309 out of 1001 reviews" "
Rating 6 - Okay. 120 out of 1001 reviews" "
Rating 4 - Poor. 66 out of 1001 reviews" "
Rating 2 - Terrible. 43 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Austin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was located in a very convient location. The room was nice and clean, the front desk was very helpful and the breakfast was very fulfilling. The only thing that kept my stay from being 5 stars was the traffic at night. The downtown area itself was not too loud but cars constantly revving theirs engines and drag racing at 2am was inconvenient.
Stayed 1 night in Sep 2024

2/10 Terrible

Eric

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updated. Room generally clean but there were stains on the wall, carpet. Shower door handle was loose. Toilet got plugged and their response was to bring a plunger to the room for me to use. No maintenance staff available. When it didn’t unplug they did move us to another room. Then called and asked us to bring the plunger back to the front desk. Not what I expect from a Hampton.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice hotel but very tired.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

2/10 Terrible

Kevan, Santa Rosa

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No help with luggage. The person valet parking stood by while I struggled with bags. Did not even open the door. Room still had food on floor. Sink cracked and drained poorly. USB chargers do not work. No view even though I payed top rate for Friday evening. Room was at 65F and heating did not work. Front desk said nobody had used heating for a year!!! Just terrible.
Stayed 1 night in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
d
Stayed 1 night in Aug 2024

10/10 Excellent

Nykea

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Beverly

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Montgomery Hilton
Beautiful Place, Very Clean, All Workers Extremely Nice and Helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice, clean and convenient to downtown. Staff is friendly and efficient. Restaurants within walking distance. This is the 2nd time I have stayed here.
Stayed 1 night in Aug 2024

6/10 Okay

Ralph

Traveled with partner
Liked: Cleanliness, staff & service
I liked that is was walkable to the attraction I came to visit. What I didn’t like was the parking, and my room was by the elevator which hindered my ability to sleep. Also, my view was at the air conditioning unit behind the building.
Stayed 1 night in Aug 2024

8/10 Good

April

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This have got to be the worst hotel I ever laid my head in my entire adult life. The blackout curtain was hanging not attached to anything, the sheer curtain looked like it had blood stains, the paint was peeling all around the window, the bed felt moist and it smelled. I was very disappointed and believe they should shut this place down and renovations need to be done immediately. Will never stay here again, and this makes we question all of the Hampton properties. This place needs work done.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Construction started 6am
Stayed 1 night in Aug 2024

6/10 Okay

Frances

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The property was very old and could use a face lift. We stayed three days and our room was never serviced. We finally asked for clean towels and the person on the desk brought them to us. We asked if he was the only person on staff and he said yes. This property needs help!!
Stayed 2 nights in Jul 2024

6/10 Okay

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
I have been a solid Hampton Inn customer for years. I would not stay at this one again.
Stayed 5 nights in Jul 2024

8/10 Good

Lloyd

Disliked: Property conditions & facilities
The hotel was Alright
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

DAVID

It was good
Stayed 1 night in Jul 2024

10/10 Excellent

Elsie

Stayed 1 night in Jul 2024

2/10 Terrible

jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was terrible! There was peeling/cracking paint on the windows sills. There was dirt/dust on the walls. The lamp shades were cracked/peeling/dusty. There was rust/mold all throughout the bathroom. The handle to open the sliding door on the bath as well as the grab bar to get into the bath were very loose. The light above the bathroom sink did not work. The fan in the bathroom did not work. There were weird stains on the bathroom wall. There were holes in the bathroom wall. There was only one small trashcan in the whole room. The website says that they offer daily room service, yet in the room they have a sign that says, "for your CONVENIENCE we offer room service every OTHER day." There is no restaurant or bar at the property. There is no refrigerator or microwave in the room. There is no pool or hot tub at the property. I was charged $243.00/per night for a room that was rated "very good" on Expedia's website when I could have gone to a motel and paid $60.00/night for the same quality. There are many other hotels within a few blocks of this one that are very nice and can be booked at a similar price that I paid for this one. I am very disappointed that you can no longer trust Expedia and need to do your own research about hotels. If I had looked at Google reviews, I would seen that this hotel have mostly bad reviews. The only saving grace for this hotel is that every staff person we interacted with was very friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Haven

Stayed 1 night in Jul 2024

6/10 Okay

Murchtricia

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this property based on the Expedia reviews. I should have also taken a look at the Google reviews. This hotel, while in a convenient location, is quite dilapidated. There was mold in the shower, bathroom ceiling and A/C vents. The room smelled of mildew. The chairs in the room when dingy and sticky. Unfortunately, almost each time I came to the front desk, I had to wait for the receptionist to finish a smoke break. I didn’t pay for the $29 per night valet. There is a parking garage for $6 within 4 mins walking distance. Safety is an issue but I guess that is to be expected in a city. I was accosted my a man in the street and required police intervention. The breakfast was okay. My daughters enjoyed th waffles.
Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024