See all properties

Krystal Monterrey

3.5 star property

Choose dates to view prices

Photo gallery for Krystal Monterrey

Interior
Creator video
Front of property
Interior
Daily buffet breakfast (MXN 350 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$107
$90 nightly
$107 total
Total with taxes and fees
Mar 9 - Mar 10

Explore the area

View in a map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Place, Macroplaza
    ‪5 min walk‬
  • Place, Auditorium Pabellón M
    ‪5 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪9 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 613 sq ft
  • Sleeps 2

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 355 sq ft
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 355 sq ft
  • Sleeps 4

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(94 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.2 out of 10
Very good
(102 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 355 sq ft
  • Sleeps 4

Similar properties

Lobby
Gamma de Fiesta Americana Monterrey Gran Hotel Ancira
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,948 reviews
$83 nightly
The price is $98
Mar 16 - Mar 17
Total with taxes and fees
Gamma de Fiesta Americana Monterrey Gran Hotel Ancira

About the neighborhood

Monterrey

With a stay at Krystal Monterrey, you'll be centrally located in Monterrey, within a 5-minute drive of Macroplaza and Monterrey Institute of Technology. .This hotel is 2.6 mi (4.2 km) from Fundidora Park and 2.8 mi (4.6 km) from Cintermex.

What's nearby

  • Fuente de la Vida o Neptuno - 3 min walk - 0.2 miles
  • Macroplaza - 5 min walk - 0.3 miles
  • Auditorium Pabellón M - 5 min walk - 0.3 miles
  • Santa Lucia Riverwalk - 9 min walk - 0.5 miles
  • Fundidora Park - 2 min drive - 1.0 mile

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 30 min drive

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪1900 - ‬1 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Las Alitas - ‬3 min walk

About this property

Krystal Monterrey

Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 207 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
For lunch or dinner, stop by Café Flores, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 180 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 for adults and MXN 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Café Flores

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 180 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Krystal Monterrey Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1166 out of 2044 reviews
Rating 8 - Good. 414 out of 2044 reviews
Rating 6 - Okay. 215 out of 2044 reviews
Rating 4 - Poor. 118 out of 2044 reviews
Rating 2 - Terrible. 131 out of 2044 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Martha

Traveled with family
Disliked: Cleanliness, staff & service, amenities
When we arrived, tired of a long trip. We were given two rooms. When we arrived rooms were not ready, they were cleaning supplies, thrash, wet towels on the floor and used bed linens were all thrown on top of a chair. Had to go back to request clean rooms.
Stayed 1 night in Nov 2025

8/10 Good

Yoli

Stayed 2 nights in Nov 2025

10/10 Excellent

JESUS, Waller

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent all
Stayed 3 nights in Nov 2025

4/10 Poor

Martha

Stayed 1 night in Nov 2025

6/10 Okay

Susana

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was so dirty and the hallway
Stayed 1 night in Nov 2025

8/10 Good

Alberto

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Pesimo cervicio, al entrar y te den una habitacion, me la dieron casi a las 4pm. el servicio al cuarto pesimo, nunca contestaban o se tardaban mucho y estube esperando por 2 horas el servicio a la habitacion y no tenian nada para comer en la noche como a las 2am y dicen que tienen servicio las 24 horas. Pesimo servicio para asiar la habitacion, 3pm y aun no estaba asiada mi habitacion. En general tomare alguna otra alternativa de hotel. Tengo mucho tiempo quedandome aqui pero desde que dicen que ay nueva administracion las cosas an cambiado para mal. El bar no esta habierto mas tarde, en la noche no ay cosinero que te brinde algun platillo, tubimos que ir a buscar algo de cenar afuera del hotel, ya que solo tenian atun. Ni que fuega gato. En fin me a decepcionado mucho este hotel. Lastima porque era mi preferido por el servicio que daban.
Stayed 3 nights in Nov 2025

10/10 Excellent

Laura

Stayed 2 nights in Nov 2025

6/10 Okay

ramon

Traveled with family
Disliked: Cleanliness
The cleanliness of the hall needs a lot of work. I informed management the first day I arrived and after two days the dirt and some kind of pieces of Sheetrock remained. It doesn’t reflect well on the hotel the lack of attention to cleanliness.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andy

Stayed 7 nights in Oct 2025

10/10 Excellent

Abigail

Stayed 4 nights in Nov 2025

10/10 Excellent

jordan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 3 nights in Nov 2025

8/10 Good

Noemi, SAN BENITO

Stayed 3 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 1 night in Nov 2025

2/10 Terrible

Maria

Traveled with partner
Disliked: Cleanliness, amenities
Hot Water not working properly, elevators, no coffe, no water, room was hot,
Stayed 1 night in Nov 2025

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Issues with hot water, low water pressure, room temperature was hot, they didn’t put coffe or water bottles
Stayed 3 nights in Oct 2025

4/10 Poor

Karina, Dallas

Stayed 1 night in Nov 2025

10/10 Excellent

Sergio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All staff was very nice and helpful!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel, San Antonio

Stayed 1 night in Nov 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, rodeada de lugares de interes , zona muy segura
Stayed 3 nights in Oct 2025

8/10 Good

Alejandro C

Liked: Cleanliness
It was just okay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maira

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2025

8/10 Good

Ricardo

Stayed 1 night in Oct 2025

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, room comfort
Great experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Erasmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. 👍💯💪
Stayed 1 night in Sep 2025