Safi Royal Luxury Metropolitan

4.5 star property

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Photo gallery for Safi Royal Luxury Metropolitan

Doble Matrimonial Luxury | Living area | 55-inch Smart TV with cable channels, TV, Netflix
Breakfast meal
Reception
Exterior
Sky Suite | Premium bedding, in-room safe, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
2400 Av Lázaro Cárdenas, Zona San Agustín, San Pedro Garza García, NL, 66260
  • Place, Fashion Drive
    ‪2 min walk‬
  • Place, Showcenter Complex
    ‪3 min walk‬
  • Place, Plaza Fiesta San Agustin
    ‪7 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪38 min drive‬

Room options

KING LUXURY

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOBLE QUEEN LUXURY

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Doble Matrimonial Luxury

9.8 out of 10
Exceptional
(21 reviews)
  • City view
  • 285 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Sky Suite

  • City view
  • 890 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Doble Queen Luxury Panoramica

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Doble Matrimonial Luxury Panoramica

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

KING LUXURY PANORAMICA

7.8 out of 10
Good
(24 reviews)
  • City view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite King Jacuzzi

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 676 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Suite King Plus Jacuzzi

  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Suite Double Queen

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Master Suite Royal Luxury

  • City view
  • 1139 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

Similar properties

About the neighborhood

San Pedro Garza García

With a stay at Safi Royal Luxury Metropolitan in San Pedro Garza García (San Agustín), you'll be within a 10-minute drive of Fundidora Park and Monterrey Institute of Technology. .This family-friendly hotel is 4 mi (6.5 km) from Macroplaza and 4.8 mi (7.7 km) from Galerias Monterrey.

What's nearby

  • Fashion Drive - 2 min walk - 0.1 miles
  • Metropolitan Center - 2 min walk - 0.1 miles
  • Showcenter Complex - 3 min walk - 0.2 miles
  • Plaza Fiesta San Agustin - 7 min walk - 0.4 miles
  • Zambrano Hospital Hellion TecHealth - 7 min walk - 0.4 miles

Getting around

  • Edison Station - 6 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 43 min drive

Restaurants

  • ‪Mochomos - ‬1 min walk
  • ‪Sky Bar - ‬1 min walk
  • ‪Restaurante 1856 - ‬3 min walk
  • ‪La Torrada - ‬3 min walk
  • ‪Safi Royal Luxury Hotel - ‬3 min walk

About this property

Safi Royal Luxury Metropolitan

Safi Royal Luxury Metropolitan offers 224 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 55-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 224 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Pedro Garza García? This hotel has 452 square feet (42 square meters) of space consisting of conference space and 7 meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Safi Royal Luxury Metropolitan has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping mall
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 452 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 44 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 71421536

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Safi Royal Luxury Metropolitan Hotel
Hotel Safi Royal Luxury Metropolitan
Safi Royal Luxury Metropolitan San Pedro Garza García
Safi Royal Luxury Metropolitan Hotel San Pedro Garza García

Safi Royal Luxury Metropolitan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1937 out of 2520 reviews
Rating 8 - Good. 272 out of 2520 reviews
Rating 6 - Okay. 150 out of 2520 reviews
Rating 4 - Poor. 65 out of 2520 reviews
Rating 2 - Terrible. 96 out of 2520 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building. Clean. Great staff. It was a wonderful stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2025

10/10 Excellent

Susana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosooo todo limpio brunch muy rico y todo limpio
Stayed 1 night in Nov 2025

6/10 Okay

Carlos

Traveled with partner
Liked: Cleanliness, staff & service
Bath door was not working neither the hot tub
Stayed 1 night in Nov 2025

2/10 Terrible

William

Traveled with partner
Liked: Cleanliness
Once checking in, front staff (Lily) said it would be just a few minutes till the room was ready. No problem. I waited over an hour in the lobby with no room. No communication of what we’re waiting for. Went to go check on the room progress - they told us they gave our room away to someone else. After an hour - went to go check and they still said to wait. Because they hadn’t cleaned the room yet. It was 4:30 pm - when check in was 3 pm. They never offered to upgrade to a nicer room. Only once I asked if they can upgrade us to a different room did they do that- unwillingly - they should have upgraded us from the second we were checking in. The room they “upgraded” us to was not an upgrade but a lesser room with a worse view. No remorse or any apologies for poor service. For a luxury hotel, this is not luxury service for their guests. Next time - I’ll take my business anywhere else. Will never stay here again.
Stayed 2 nights in Nov 2025

2/10 Terrible

charlie

Traveled with partner
I traveled 3 hours to come celebrate my birthday in San Pedro and I wanted to stay at the safi. So I booked my room in advance and paid in advance. On the way I got a message from Safi via WhatsApp expecting me to get there. Booking was confirmed right? We got a flat tire on the way to the hotel and didn't arrive until 12 AM. As soon as we get there the three ladies in the front were talking in Spanish so I wouldn't understand. I did. I could over hear them say "we're fully booked" they said they had no rooms available for me (when I had booked in advance) Is this how they do this here at safi that even when you paid days before booked days before they don't care and they'll give your room away to someone who's checking in first. After 45 min back and forth fighting over the unfair situation my husband asked for the managers name and they did not want to provide her name until my husband demanded they shared with us the supervisors name is Lizette. We are new to this city had nowhere to go.. it was 1 am with no rooms in sight we were so tired and left without a room. SAFI DOES NOT CARE ABOUT THE CLIENT
Stayed 2 nights in Nov 2025

10/10 Excellent

José

Stayed 1 night in Nov 2025

8/10 Good

Jonathan Craig

Liked: Cleanliness
Stayed 4 nights in Nov 2025

4/10 Poor

Adriana

Traveled with family
Disliked: Staff & service
Employees treat you bad if you are dress a certain way. Worst customer service ever experienced in my life. I will not be coming again
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan

Stayed 1 night in Nov 2025

10/10 Excellent

jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying, and was very nice and clean. Great customer service. We also visit the breakfast buffet and had a great experience.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and sorroundin areas
Stayed 3 nights in Oct 2025

10/10 Excellent

Jorge

Stayed 4 nights in Nov 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Henry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and very formal when they talk with the customers. Room was very clean, bathroom in awesome conditions.
Stayed 1 night in Jul 2025

10/10 Excellent

DANIEL, Commerce

Stayed 2 nights in Nov 2025

10/10 Excellent

Erika

Stayed 2 nights in Nov 2025

10/10 Excellent

Linda, Mission

Liked: Cleanliness, amenities, property conditions & facilities
The room and the hotel and the staff all excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Mirlenis

Liked: Cleanliness
Super 100%
Stayed 3 nights in Nov 2025

10/10 Excellent

Erik

Great customer service. Very clean and close to
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria Del Socorro

Stayed 1 night in Oct 2025

10/10 Excellent

Melisa

Stayed 1 night in Nov 2025

2/10 Terrible

Mario

Traveled with group
Liked: Cleanliness, property conditions & facilities
They double charged my stay, and after talking to their staff and person in charged they still didn’t due anything about it. Nice hotel but terrible staff service, very rude !!
Stayed 2 nights in Nov 2025

10/10 Excellent

Israel

Stayed 2 nights in Nov 2025

10/10 Excellent

angel

Traveled with group
Liked: Cleanliness, staff & service, amenities
everyone was courteous and helpful.
Stayed 2 nights in Nov 2025