I hate leaving negative reviews. I review a lot, and this is my second negative review. I feel I need to say something to warn travelers about this hotel. Like many, you may want to book this hotel because it is one of the cheapest in Carmel. However, if you get there and your room is filthy, as mine was, you need to either stay and put up with it, or leave. Carmel is very expensive and you might have a hard time finding another room at or close to the rate you booked somewhere else. It could really put a damper on your weekend.
I get the room is cheaper than some of the other hotels. That doesn’t mean the management can skimp on cleaning and basic hygiene for the rooms. I’m not complaining about the cardboard-like soap chips they give you in a plastic basket, or the dripping paint on the walls, or the broken heater, or disheveled fireplace, which we couldn’t figure out how to turn on. I’m really unhappy about the disgusting comforter and moldy bathtub plug. Neither had been cleaned in a long time. I didn’t discover these things until late at night when we were cold. In the morning I told the gentleman in the office. He listened politely, was courteous and apologized, but didn’t offer to refund or reduce my rate. I really don’t love paying full price for a filthy room. If I had discovered these things before I had gotten in bed, I would have checked out and gone somewhere else. I had the creeps all night thinking about their cleaning standards.