All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 23 out of 99 reviews" "
10 - Excellent
23
Rating 8 - Good. 33 out of 99 reviews" "
8 - Good
33
Rating 6 - Okay. 26 out of 99 reviews" "
6 - Okay
26
Rating 4 - Poor. 7 out of 99 reviews" "
4 - Poor
7
Rating 2 - Terrible. 10 out of 99 reviews" "
2 - Terrible
10
7.8/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
6/10 Okay
Deborah
Traveled with family
Sep 5, 2024
Liked: Room comfort
Just satisfactory
Poor communication system. Telephone in the room, just decorative, never worked since 2019 l have been visiting. In the kitchen, food is good but they not using dishwasher machine, rather manually by hand as a result, utensils get stained. The sink in my bathroom was slow dripping.
A little bit noisy outside the hotel which is not their fault
In all,i give them * * * * * * * * * !!!
PRINCE
Stayed 2 nights in Apr 2024
8/10 Good
Maria
Business traveler
Apr 10, 2024
Liked: Cleanliness, staff & service, amenities
It is a good hotel comparing the prices in this area. However, they need to change the hand towels, which are quite worn out, as well as the bed sheets.
Bed sheets had stains. Walked in my room to water on the floor from the mini fridge. They said they couldn’t give me a different room because someone else just checked out and it would take to long to clean. Check out time was way to early, which is 10:00 AM. by 9:30am someone was already knocking on my door asking when i was leaving. You only get one towel no wash clothes so had to go buy my own, no soaps in the bathroom to wash your body as well. I wasn’t offered no Wi-Fi, very unpleasant stay. Which i could get my money back but that’s a dream within itself.
I really liked the communication skills of the receptionists.
I didn't like the fact that I wasn't given a key that I could keep.
I didn't like the fact that the shower wasn't working.
We enjoyed our time at Bella Casa immensely. The room was very comfortable and well kept. The staff was very responsive and professional. They routinely went, "the extra mile".
The property was nice. It met our expectations and the family liked it. Will recommend it to others
Hindolo
Stayed 2 nights in Jul 2023
6/10 Okay
Andreas, New York City
Business traveler
Jul 14, 2023
Liked: Cleanliness, staff & service
Overall, no complains. If you are looking for a reasonably-priced stay in the city, this might be your choice. It's definitely nothing fancy and needs some proper makeover.
Pasta bolognese for breakfast is a unique thing I never came across before but the fresh fruits were really tasty.
All staff were nice and forthcoming!
Pool is great and the water very clean.
Andreas
Stayed 5 nights in Jul 2023
8/10 Good
Philip
Business traveler
Jul 7, 2023
Liked: Cleanliness, staff & service
This is my go to hotel in Monrovia. Comfortable, welcoming and with everything you need for a good stay.