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Candlewood Suites Downtown, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Downtown, an IHG Hotel

Property amenity
Exterior
Exterior
Seasonal outdoor pool
Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Pool
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
121 N Royal Street, Mobile, AL, 36602
  • Bienville Square
    4 min walk
  • Ruby Slipper Cafe
    1 min walk
  • Montgomery Greyhound Bus Station
    9 min drive
  • Mobile, AL (BFM-Downtown Airport)
    7 min drive

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications)

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Walk-In Shower)

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mobile

A stay at Candlewood Suites Downtown, an IHG Hotel places you in the heart of Mobile, within a 15-minute walk of Mobile Cruise Terminal and Slave Market Site. .This hotel is 9.5 mi (15.4 km) from University of South Alabama and 0.1 mi (0.2 km) from Mobile Bay.

What's nearby

  • Arthur R. Outlaw Mobile Convention Center - 6 min walk
  • Mardi Gras Park - 6 min walk
  • Saenger Theatre Mobile - 8 min walk
  • Mobile Cruise Terminal - 12 min walk
  • Mobile Civic Center - 14 min walk

Getting around

  • Mobile Regional Airport (MOB) - 30 min drive

Restaurants

  • ‪The Harbor Room - ‬7 min walk
  • ‪Loda Bier Garten - ‬7 min walk
  • ‪Joe Cain Cafe - ‬2 min walk
  • ‪Dauphin's Casual Fine-Dining - ‬2 min walk
  • ‪Heroes Sports Bar & Grille - ‬8 min walk

About this property

Candlewood Suites Downtown, an IHG Hotel

Hotel with a 24-hour fitness center, near Mobile Cruise Terminal
Candlewood Suites Downtown, an IHG Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 81 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided weekly.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Downtown, an IHG Hotel.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 01 to October 31
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Candlewood Suites Downtown
Candlewood Suites Downtown Hotel Mobile
Candlewood Suites Downtown Mobile

Candlewood Suites Downtown, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 405 out of 595 reviews" "
Rating 8 - Good. 122 out of 595 reviews" "
Rating 6 - Okay. 36 out of 595 reviews" "
Rating 4 - Poor. 14 out of 595 reviews" "
Rating 2 - Terrible. 18 out of 595 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
Sheets had not been changed, smelled like men cologne
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

8/10 Good

Joshua

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the staff were helpful. Had to pay fees for parking in the on site lot.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie, Wichita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property worked great for us.
Stayed 1 night in Aug 2024

8/10 Good

Reginald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proerty was clean and nice
Stayed 1 night in Aug 2024

8/10 Good

Runbo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jul 2024

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and will be going back
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was in order. Will hope to stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Jul 2024

8/10 Good

Donavan

Liked: Cleanliness, staff & service, property conditions & facilities
Good 👍
Stayed 2 nights in Jul 2024

2/10 Terrible

paul

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our family recently stayed here and was extremely disappointed with the state of our room. The level of cleanliness was far below acceptable standards. Upon entering, I noticed the carpet was stained and the floors were very sticky and there was dust on the furniture and surfaces. Additionally, the bed linens had pubic hair upon close inspection! My husband went downstairs to bring these issues to management’s attention. The best we would do was to get another set of linens to change out the dirty ones. Overall, the lack of cleanliness significantly impacted my experience, and I would not recommend this hotel to anyone.
Stayed 1 night in Jul 2024

6/10 Okay

Stephanie

Traveled with group, Traveled with family
Liked: Staff & service
Always stay at this hotel when I visit Mobile, unfortunately the accommodations were not up to par this time around. I had a first floor room that the curtains would it close all the way so the front desk gave us giant gem clips to secure the curtains. The tub looked dirty tried to clean but old rust glue type stains that wouldn’t come out. Was unable to obtain a different room due to construction being done on property. The staff was wonderful but was a little disappointed with our room choice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the downtown area, the facility was great. The employees were helpful and personable.
Stayed 1 night in Jun 2024

10/10 Excellent

James, Sandpoint

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and safe location downtown, close to restaurants, attractions etc, rooms are clean and large, was great for our family of 4. The stovetop wasnt functioning due to a missing part but the front desk did their part to try a temp fix! Would recommend for the great price, nice pool and easy parking.
Stayed 1 night in Jun 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Mobile
Great location, comfortable bed, free laundry, and large frig in kitchen helped. Very safe and walkable area
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AETC
The stay was great. Everything was in order.
Stayed 4 nights in Jun 2024

8/10 Good

John

Stayed 1 night in Jun 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service
It was nice n clean
Stayed 2 nights in Jun 2024

10/10 Excellent

Yohna

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and helpful. Pleasant when checking in and helpful during the stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly safe facility
Stayed 3 nights in May 2024

10/10 Excellent

Tyiler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing people and great hospitality.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet overnight
Stayed 2 nights in May 2024