6/10 Okay
Ben
Sep 9, 2024
Liked: Staff & service, room comfort
Disliked: Cleanliness
The unclean Beauty
You can have an amazing property and if it isn’t cleaned, or they have ‘run out’ of many of the things they offer, things are have done like no shower curtain or blanket and it effects the stay. You can also have a dated older property but the cleanliness is amazing, staff are friendly and they got above and beyond to make your stay a home away from home as much as possible. This property is very beautiful, the rooms are amazing, I’d say the best I’ve stayed in for some time but I cannot in good conscience give this place a full 5 star because of how poorly the rooms were kept. The counters were sticky and you could clearly see they weren’t wiped down, I had to call down and ask for a shower curtain and the gal said she found one left and I can come down to get it. We had a sheet an thin fleece blanket, crumbs and trash littered the sofa bed, the door handles and light switches were clearly not wiped in a long time. There was a brown splotch behind the toilet seat, it just was disappointing how unclean it was. The tubs were amazing! I absolutely loved how big they were, I liked the ice maker in the freezer but it did take a long time to get a little big of ice, and do not get me started on the carpet, a little vacuuming wouldn’t hurt. Overall a BEAUTIFUL property it just needs more attention to detail.
Ben
Stayed 2 nights in Sep 2024