The check-in process was easy and Kristina was very responsive with communication, questions, and accommodations. She also ensured that there was a pack n play and an upgraded mattress for our toddler, which we greatly appreciated given the duration of our stay. There were also plenty of extra essentials in the unit. Only downsides of the unit were the shared laundry, the bathroom was a bit tight, and there were no fans in the bedrooms, especially the half-story bedroom as it got a bit warm during the evening. Overall it was a great property for our family and the walking distance to shops/restaurants was a great perk!