It was just ok, I stayed there for a festival, we called a week ahead of time and asked about the shuttle service they told us to call a number an hour before we needed the shuttle, got to the hotel to check in and found out that there was a sign up sheet for the shuttle as the festival was keeping them busy (understandable) we signed up for the 4pm shuttle, waited in the lobby at 340pm, when the shuttle arrived we went outside to be told that we could not get on because they already loaded up 11 people who were standing outside even though those people didn’t sign up for the shuttle services, so we had to spend a lot of money for Lyft to take us, it was a hot mess, not only that but they jacked up the prices to the hotel because of the festival and the hotel was just average, our room door was broke and didn’t open well, the elevators were dirty, and the staff were not all that friendly or helpful, definitely definitely not worth the $300 a night price tag that they charged