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Crowne Plaza Minneapolis West by IHG

3.5 star property

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Photo gallery for Crowne Plaza Minneapolis West by IHG

Exterior
Exterior
Daily full breakfast for a fee
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$114
$102 nightly
$114 total
Total with taxes and fees
Feb 27 - Feb 28

Explore the area

View in a map
3131 Campus Drive, Plymouth, MN, 55441
  • Place, Abbott Northwestern - WestHealth
    ‪8 min walk‬
  • Place, Plymouth Playhouse
    ‪13 min walk‬
  • Place, Sky Zone Indoor Trampoline Park
    ‪2 min drive‬
  • Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, desk, laptop workspace, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 515 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 265 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, desk, laptop workspace, soundproofing

Presidential Suite, 1 King Bed

  • 1705 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity
Country Inn & Suites by Radisson, Minneapolis West, MN
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.4 out of 5, 1,090 reviews
$84 nightly
The price is $94
Feb 27 - Feb 28
Total with taxes and fees
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About the neighborhood

Plymouth

With a stay at Crowne Plaza Minneapolis West by IHG in Plymouth, you'll be in the business district, within a 15-minute drive of Target Center and Abbott Northwestern - WestHealth. .This spa hotel is 12.1 mi (19.5 km) from U.S. Bank Stadium and 9.2 mi (14.7 km) from Mississippi River.

What's nearby

  • Abbott Northwestern - WestHealth - 8 min walk - 0.5 miles
  • West Health Medical - 8 min walk - 0.5 miles
  • Plymouth Playhouse - 13 min walk - 0.7 miles
  • Sky Zone Indoor Trampoline Park - 2 min drive - 1.1 miles
  • Mall of America - 27 min drive - 22.7 miles

Getting around

  • Fridley Station - 21 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Cowboy Jack's - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Sunshine Factory Bar & Grill - ‬2 min drive
  • ‪Perkins American Food Co. - ‬3 min drive

About this property

Crowne Plaza Minneapolis West by IHG

Crowne Plaza Minneapolis West by IHG offers 243 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

This Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 243 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, a health club, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy American cuisine at Creekside Cafe and Lounge, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Plymouth? This hotel has 38193 square feet (3548 square meters) of space consisting of conference space and 35 meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered on select days.
Creekside Cafe and Lounge - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 35 meeting rooms
  • 38,193 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 19 for adults, and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Crowne Plaza Minneapolis West by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 482 out of 1000 reviews
Rating 8 - Good. 290 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Charles, Duluth

Stayed 1 night in Nov 2025

10/10 Excellent

Brenda, Wadena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and fresh food. The beds are very comfortable. We try to stay here whenevef we are in the area
Stayed 1 night in Sep 2025

10/10 Excellent

lynne

Clean room, good breakfast
Stayed 1 night in Nov 2025

8/10 Good

Christiana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not so friendly staff. However, it’s a good place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast tasted good but most of it was a little cold
Stayed 1 night in Nov 2025

10/10 Excellent

Colleen

Stayed 1 night in Nov 2025

4/10 Poor

MacAndrew

Disliked: Property conditions & facilities
It’s old and smells bad. Bathroom ceiling was cracked
Stayed 3 nights in Oct 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and clean but the bathroom was dated with peeling paint. Breakfast was conventional with many options but expensive. There was no legal way to charge my vehicle. Desk staff suggested using disability parking to reach an electric outlet and then moving the car later - inconvenient and disappointing.
Stayed 2 nights in Oct 2025

10/10 Excellent

josh

Stayed 1 night in Oct 2025

8/10 Good

Michael

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Lynn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
There should be an easier way to get to the guest parking. otherwise it was an ok stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness
Stayed 2 nights in Sep 2025

4/10 Poor

Diana

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty and the grouns had remnants of old food all around. The room smelled moldy as well, and we asked to switch room and were accommodated.
Stayed 1 night in Oct 2025

8/10 Good

Eric

Business traveler
Liked: Staff & service, room comfort
In town for a conference. Decent, but tired looking hotel. My room had a musty smell.
Stayed 1 night in Oct 2025

10/10 Excellent

Sai Krishnan, Woburn

Stayed 1 night in Sep 2025

2/10 Terrible

Scott

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Will not be returning.

The A/C wasn't working. Front desk said they would send Maintenance up at 3pm when he got in. Apparently he never showed for work. I asked to borrow a box fan a could see in the front desk office, and left out door open to pull air in from the hallway. There was a vent in the shower that looked as if it hadn't been cleaned in years. Overall very Unimpressed!!
Stayed 1 night in Sep 2025

10/10 Excellent

Tarjei

Stayed 1 night in Sep 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, staff were friendly and accommodating, and would stay there again
Stayed 1 night in Sep 2025

8/10 Good

Nickolai

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2025

10/10 Excellent

Hukun

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Marty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was luke warm to chilly in shower and still no warmer after 15 minutes. Too tired to care so i didnt call anyone.
Stayed 1 night in Sep 2025

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant decor, beautiful walking trail behind the hotel, delicious full breakfast. Breakfast staff was outstanding and welcoming. Rooms and facilities were very clean and the setting was quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, good proximity to all the Minneapolis things we wanted to see! We really enjoyed the hot tub and pool after long days of sight seeing, and the bar staff was particularly wonderful.
Stayed 3 nights in Aug 2025