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W South Beach

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W South Beach

Property amenity
Private pool
Exterior
Wow Suite, Suite, 2 Bedrooms, Oceanfront | Down comforters, minibar, in-room safe, desk
Daily full breakfast (USD 52.06 per person)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
2201 Collins Avenue, Miami Beach, FL, 33139
  • Miami Beach Beaches
    2 min walk
  • Collins Avenue Shopping Area
    3 min walk
  • Miami Beach Boardwalk
    7 min walk
  • Miami, FL (MIA-Miami Intl.)
    27 min drive

Room options

View all photos for Fabulous Suite, Studio, 1 King Bed, Balcony, Ocean View

Fabulous Suite, Studio, 1 King Bed, Balcony, Ocean View | Down comforters, minibar, in-room safe, desk

Fabulous Suite, Studio, 1 King Bed, Balcony, Ocean View

  • 746 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Studio, 1 King Bed, Ocean View

Down comforters, minibar, in-room safe, desk

Spectacular Room, Studio, 1 King Bed, Ocean View

  • 548 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Suite, Studio, 1 King Bed, Balcony, Ocean View

Down comforters, minibar, in-room safe, desk

Wonderful Suite, Studio, 1 King Bed, Balcony, Ocean View

  • 564 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony

Studio, 1 King Bed, Balcony | Living area | 37-inch LCD TV with cable channels, TV, Netflix

Studio, 1 King Bed, Balcony

  • 564 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Mobility Accessible, Roll-in Shower)

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront(Amplified E-Wow)

Down comforters, minibar, in-room safe, desk

Suite, 3 Bedrooms, Oceanfront(Amplified E-Wow)

  • 2954 sq ft
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Penthouse, 2 Bedrooms, Ocean View(Amplified Penthouse)

37-inch LCD TV with cable channels, TV, Netflix

Penthouse, 2 Bedrooms, Ocean View(Amplified Penthouse)

  • 2056 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Oceanfront(E-Wow)

Suite, 3 Bedrooms, Oceanfront(E-Wow) | Living area | 37-inch LCD TV with cable channels, TV, Netflix

Suite, 3 Bedrooms, Oceanfront(E-Wow)

  • 2949 sq ft
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

View all photos for Penthouse, 2 Bedrooms, Ocean View

Penthouse, 2 Bedrooms, Ocean View | Down comforters, minibar, in-room safe, desk

Penthouse, 2 Bedrooms, Ocean View

  • 2056 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Wow Suite, Suite, 2 Bedrooms, Oceanfront

Wow Suite, Suite, 2 Bedrooms, Oceanfront | Private kitchen | Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Wow Suite, Suite, 2 Bedrooms, Oceanfront

  • 1990 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Ocean View

Down comforters, minibar, in-room safe, desk

Studio, 2 Queen Beds, Balcony, Ocean View

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Poolside

Suite, 2 Bedrooms, Poolside | Living area | 37-inch LCD TV with cable channels, TV, Netflix

Suite, 2 Bedrooms, Poolside

  • 1330 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Fabulous Suite, Studio, 2 Queen Beds, Balcony, Ocean View

Fabulous Suite, Studio, 2 Queen Beds, Balcony, Ocean View | Down comforters, minibar, in-room safe, desk

Fabulous Suite, Studio, 2 Queen Beds, Balcony, Ocean View

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Balcony, Ocean View

Suite, 2 Bedrooms, Balcony, Ocean View | Living area | 37-inch LCD TV with cable channels, TV, Netflix

Suite, 2 Bedrooms, Balcony, Ocean View

  • 1729 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Balcony, Corner

Suite, 2 Bedrooms, Balcony, Corner | Down comforters, minibar, in-room safe, desk

Suite, 2 Bedrooms, Balcony, Corner

  • 1350 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Balcony, Ocean View

Suite, 2 Bedrooms, Balcony, Ocean View | Down comforters, minibar, in-room safe, desk

Suite, 2 Bedrooms, Balcony, Ocean View

  • 1287 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Marvelous Suite, Suite, 1 Bedroom, Oceanfront

Marvelous Suite, Suite, 1 Bedroom, Oceanfront | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Marvelous Suite, Suite, 1 Bedroom, Oceanfront

  • 1054 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Concierge Service)

Suite, 1 King Bed, Oceanfront (Concierge Service) | Living room | 37-inch LCD TV with cable channels, TV, Netflix

Suite, 1 King Bed, Oceanfront (Concierge Service)

  • 793 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom, Ocean View

  • 1151 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, Ocean View

Fantastic Suite, Suite, 1 Bedroom, Ocean View | Down comforters, minibar, in-room safe, desk

Fantastic Suite, Suite, 1 Bedroom, Ocean View

  • 746 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony (Mobility Accessible, Roll-in Shower)

Studio, 1 King Bed, Balcony (Mobility Accessible, Roll-in Shower) | Down comforters, minibar, in-room safe, desk

Studio, 1 King Bed, Balcony (Mobility Accessible, Roll-in Shower)

  • 564 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Roll-In Shower)

Down comforters, minibar, in-room safe, desk

Studio, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Roll-In Shower)

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Balcony, Ocean View (Mobility/Hearing Access, Roll-in Shwr)

Down comforters, minibar, in-room safe, desk

Studio, 1 King Bed, Balcony, Ocean View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Mobility Accessible, Roll-in Shower

Down comforters, minibar, in-room safe, desk

Fantastic Suite, Mobility Accessible, Roll-in Shower

  • 793 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

1 Hotel South Beach

Pool
Hot Tub
Spa
Kids pool
4.6 out of 5, Wonderful, (1038)
The price is $619
per night
$776 total
includes taxes & fees
Jan 5 - Jan 6
1 Hotel South Beach

About the neighborhood

Miami Beach

Located in Miami Beach (South Beach), W South Beach is a 3-minute walk from Collins Avenue Shopping Area and 8 minutes by foot from Miami Beach Convention Center. .This beach hotel is 0.9 mi (1.4 km) from Ocean Drive and 1.3 mi (2 km) from Lincoln Road Mall.

What's nearby

  • Collins Avenue Shopping Area - 3 min walk
  • Miami Beach Convention Center - 8 min walk
  • Ocean Drive - 17 min walk
  • Lincoln Road Mall - 2 min drive
  • Port of Miami - 12 min drive

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Hialeah Market Station - 15 min drive
  • Miami Intl. Airport (MIA) - 27 min drive

Restaurants

  • ‪W New York - ‬2 min walk
  • ‪Mr Chow - ‬3 min walk
  • ‪Joe & The Juice - ‬3 min walk
  • ‪Orange Blossom - ‬4 min walk
  • ‪Watr at the 1 Rooftop - ‬3 min walk

About this property

W South Beach

Luxury hotel on the beach, with 2 outdoor pools
W South Beach offers 350 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 37-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor tennis court and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWAY Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 350 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. 37-inch LCD televisions with cable programming provide entertainment, while wired internet access (surcharge) keeps you connected. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a steam room. Additional features at this hotel include concierge services, gift shops/newsstands, and a hair salon.
Enjoy American cuisine at RWSB, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Miami Beach? This hotel has 7987 square feet (742 square meters) of space consisting of conference space and 5 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
RWSB - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Mr Chow - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
WET® Bar and Grille - This poolside tapas bar serves breakfast, lunch, dinner, and light fare. Open daily.
Living Room Bar - Overlooking the pool, this lobby lounge specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Irma's at the Grove - This bar specializes in American cuisine and overlooks the garden. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Wired internet (USD 14.95 per day)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 55 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 52.06 for adults and USD 30 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Irma's at the Grove
  • Living Room Bar
  • Mr Chow
  • RWSB
  • WET® Bar and Grille

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • DVD player
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 7,987 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • DVD player
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250.00 per accommodation, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Up to 20 lbs per pet
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 85.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 52.06 for adults and USD 30.00 for children
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 55 per day
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

W South Beach Hotel Miami Beach
W South Beach Hotel
W South Beach Miami Beach
W South Beach
w Hotel Miami Beach
w Hotels Miami Beach
W South Beach Hotel
W South Beach Miami Beach
W South Beach Hotel Miami Beach

W South Beach Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 758 out of 1004 reviews" "
Rating 8 - Good. 129 out of 1004 reviews" "
Rating 6 - Okay. 43 out of 1004 reviews" "
Rating 4 - Poor. 31 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was above and beyond! Amazing stay
Stayed 5 nights in Sep 2024

6/10 Okay

Yamil

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Ramsey

Construction, dust on balcony 1st room given! Occupied room given by front desk 2nd room given!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

john g

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location and property is excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Sheniah Marie Tashiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice upscale property
Stayed 3 nights in Sep 2024

10/10 Excellent

Shizuka

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with amazing hospitality! Definitely come back!
Stayed 4 nights in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Sep 2024

10/10 Excellent

Johnathan, Tampa

Stayed 1 night in Aug 2024

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treated me as a VIP from the first email we exchange before the stay, untill they opened me the door to leave the W and back home. Thanks a million
Stayed 3 nights in Sep 2024

8/10 Good

Mohamed, new york

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

Giuseppe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Jocelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for leisure
Stayed 2 nights in May 2024

8/10 Good

MEERA

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Lilyana

Stayed 2 nights in Aug 2024

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for South Beach if you want to be somewhat removed from the chaos of being in South Beach.
Stayed 5 nights in Aug 2024

6/10 Okay

Hetarth

Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jules

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Joud

Liked: Cleanliness, amenities, property conditions & facilities
The location
Stayed 3 nights in Aug 2024

6/10 Okay

Alina

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We have been coming to W South Beach for the past 13 years and this is the first time that service by the pool was average (below). This property especially always excelled in providing an excellent service so it was disappointing. No attention was given when trying to get someone’s attention to get menus, place orders etc. To be faire, some servers were better than others but the overall experience was not being taken care of. And really, since the service charge is automatically added to the bill, why would they care how they treat the guests, right? We will not be coming back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Leighton, Queens village

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Would definitely stay here again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually the best hotel I’ve ever stayed at in my entire life.
Stayed 3 nights in Aug 2024