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Ocean Reserve Apartments by FlatsAway

5.0 star property

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Photo gallery for Ocean Reserve Apartments by FlatsAway

Premium Apartment, 3 Bedrooms (OR202) | View from room
Front of property
Luxury Apartment, 2 Bedrooms, City View (OR1427) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Premium Apartment, 3 Bedrooms (OR201) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Aerial view

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Washer
    Washer
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
19370 Collins Ave., Sunny Isles Beach, FL, 33160
  • Sunny Isles Beach Beach
    4 min walk
  • Hallandale Beach
    4 min drive
  • Newport Fishing Pier
    4 min drive
  • Miami, FL (MIA-Miami Intl.)
    34 min drive

Room options

View all photos for Exclusive Penthouse, 2 Bedrooms

Exclusive Penthouse, 2 Bedrooms | Beach/ocean view

Exclusive Penthouse, 2 Bedrooms

  • 1050 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Apartment, 1 Bedroom, Ocean View

Premium Apartment, 1 Bedroom, Ocean View | Beach/ocean view

Premium Apartment, 1 Bedroom, Ocean View

  • 1005 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Apartment

  • 1055 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Double Bunk Bed and 1 Twin Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Sea View, Sea Facing

Deluxe Apartment, 2 Bedrooms, Sea View, Sea Facing | Beach/ocean view

Deluxe Apartment, 2 Bedrooms, Sea View, Sea Facing

  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 4
  • 1 Queen Bed, 1 Double Bunk Bed and 1 Twin Bed

View all photos for Deluxe Penthouse, 3 Bedrooms

Full-size fridge, microwave, stovetop, dishwasher

Deluxe Penthouse, 3 Bedrooms

  • 1550 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Bay view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds, 1 Double Bunk Bed and 1 Twin Bed

View all photos for Classic Apartment, 1 Bedroom, Bay View (OR610)

Classic Apartment, 1 Bedroom, Bay View (OR610) | 1 bedroom, premium bedding, in-room safe, individually furnished

Classic Apartment, 1 Bedroom, Bay View (OR610)

  • 1050 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Economy Apartment, 2 Bedrooms, Bay View (OR620)

Economy Apartment, 2 Bedrooms, Bay View (OR620) | 1 bedroom, premium bedding, in-room safe, individually furnished

Economy Apartment, 2 Bedrooms, Bay View (OR620)

  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 1 Bedroom, Park View (OR419)

Standard Apartment, 1 Bedroom, Park View (OR419) | 1 bedroom, premium bedding, in-room safe, individually furnished

Standard Apartment, 1 Bedroom, Park View (OR419)

  • 1055 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Park view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Ocean View (OR1520)

Luxury Apartment, 1 Bedroom, Ocean View (OR1520) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Luxury Apartment, 1 Bedroom, Ocean View (OR1520)

  • 1050 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Apartment, 2 Bedrooms, City View (OR1427)

Luxury Apartment, 2 Bedrooms, City View (OR1427) | View from room

Luxury Apartment, 2 Bedrooms, City View (OR1427)

  • 1550 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Apartment, 2 Bedrooms, Bay View (OR1610)

Classic Apartment, 2 Bedrooms, Bay View (OR1610) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Classic Apartment, 2 Bedrooms, Bay View (OR1610)

  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Bay view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Apartment

Premium Apartment | 1 bedroom, premium bedding, in-room safe, individually furnished

Premium Apartment

  • 1665 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Bay view
  • Sleeps 7
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Bed

View all photos for Comfort Apartment, 1 Bedroom, Bay View (OR814)

Comfort Apartment, 1 Bedroom, Bay View (OR814) | 1 bedroom, premium bedding, in-room safe, individually furnished

Comfort Apartment, 1 Bedroom, Bay View (OR814)

  • 1050 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment, 3 Bedrooms (OR202)

1 bedroom, premium bedding, in-room safe, individually furnished

Premium Apartment, 3 Bedrooms (OR202)

  • 1550 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed, 1 Double Bunk Bed and 1 Twin Bed

View all photos for Luxury Apartment, 1 Bedroom, Ocean View (OR907)

Luxury Apartment, 1 Bedroom, Ocean View (OR907) | 1 bedroom, premium bedding, in-room safe, individually furnished

Luxury Apartment, 1 Bedroom, Ocean View (OR907)

  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Large Twin Bunk Bed

View all photos for Premium Apartment, 3 Bedrooms (OR426)

Premium Apartment, 3 Bedrooms (OR426) | 1 bedroom, premium bedding, in-room safe, individually furnished

Premium Apartment, 3 Bedrooms (OR426)

  • 1550 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds, 1 Double Bunk Bed and 1 Twin Bed

View all photos for Comfort Apartment, 1 Bedroom, Bay View (OR1422)

Comfort Apartment, 1 Bedroom, Bay View (OR1422) | Beach/ocean view

Comfort Apartment, 1 Bedroom, Bay View (OR1422)

  • 1050 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Bay view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms, Ocean View (OR925)

Beach/ocean view

Premium Apartment, 2 Bedrooms, Ocean View (OR925)

  • 1055 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Ocean View (OR805)

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Apartment, 1 Bedroom, Ocean View (OR805)

  • 1050 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, 1 Bedroom, Bay View (OR724)

Comfort Apartment, 1 Bedroom, Bay View (OR724) | In-room dining

Comfort Apartment, 1 Bedroom, Bay View (OR724)

  • 1050 sq ft
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool
Sahara Beach Club
Pool
Air conditioning
Parking available
Business services
2.5 out of 5, (171)
The price is $104
per night
$136 total
includes taxes & fees
Dec 6 - Dec 7
Sahara Beach Club

About the neighborhood

Sunny Isles Beach

Located in Sunny Isles Beach, Ocean Reserve Apartments by FlatsAway is by the ocean, within a 5-minute drive of Aventura Mall and Promenade Shops. .This beach condo is 2.8 mi (4.5 km) from Intracoastal Mall and 3.6 mi (5.8 km) from Gulfstream Park Racing and Casino.
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What's nearby

  • Sunny Isles Beach Beach - 4 min walk - 0.3 miles
  • Aventura Mall - 3 min drive - 1.6 miles
  • Hallandale Beach - 4 min drive - 1.9 miles
  • Gulfstream Park Racing and Casino - 6 min drive - 3.6 miles
  • Bal Harbour Shops - 9 min drive - 4.8 miles

Getting around

  • Brightline Aventura Station - 9 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 24 min drive

Restaurants

  • ‪Kalinka Deli - ‬20 min walk
  • ‪The Yacht Club Aventura - ‬5 min drive
  • ‪Burger King - ‬18 min walk
  • ‪Miami Juice - ‬11 min walk
  • ‪Family Fresh Cafe - ‬17 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Ocean Reserve Apartments by FlatsAway

Beach fun, near Aventura Mall
Ocean Reserve Apartments by FlatsAway offers 25 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Accommodations at this 5-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include showers, complimentary toiletries, and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the condo include outdoor tennis courts, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 25 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. 50-inch flat-screen televisions are provided, with cable programming available. Conveniences include phones, as well as safes and separate sitting areas.
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a fitness center. Additional amenities at this condo include concierge services, an arcade/game room, and a vending machine.
Satisfy your appetite at the condo's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 15 per day; includes in/out privileges)

Family friendly

  • Crib: USD 60 per stay
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business center
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Grocery/convenience store
  • Iron/ironing board
  • Multilingual staff
  • No housekeeping service
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a shopping district
  • Near the ocean
  • On the bay
  • On the waterfront

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Gym
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 25 units
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 60.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.50 per accommodation, per stay
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 15.00 per day (in/out privileges)
  • Crib (infant bed) fee: USD 60.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Property Registration Number No Registration ID

Property is also known as

Ocean Reserve Apartment Sunny Isles Beach
Ocean Reserve Apartment
Ocean Reserve Sunny Isles Beach
Ocean Reserve Apartments by FlatsAway Condo
Ocean Reserve Apartments by FlatsAway Sunny Isles Beach
Ocean Reserve Apartments by FlatsAway Condo Sunny Isles Beach

Ocean Reserve Apartments by FlatsAway Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 8 out of 50 reviews" "
Rating 4 - Poor. 5 out of 50 reviews" "
Rating 2 - Terrible. 6 out of 50 reviews" "

7.4/10

Cleanliness

6.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Ronald

Disliked: Amenities
Stayed 11 nights in Dec 2021

10/10 Excellent

Pamela Elizabeth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great views from this spacious and beautiful apartment.
Stayed 6 nights in Nov 2021

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, room comfort
Great Deal! Lovely place
Very nice location. Apartment is nice... awesome view. Very close to the beach. Building has a supermarket inside. Very convenient. Really a great place to be and enjoy the view and the beach.
Stayed 5 nights in Oct 2021

10/10 Excellent

Teresa

Traveled with family and small children
Liked: Property conditions & facilities
Me and my family loved it it was beautiful the apartment was beautiful nice and spacious my favorite part was the balcony and the heated pool and the building had a little grocery store on the first floor that have everything you need in there plus more. The people was so nice and polite and the communication was great anything I needed I got ASAP overall I will definitely come back to this place soon very soon great location close to the beach is walking distance great experience the only thing was parking was a little difficult but as my days went I got used to it great place great people overall 10/10
Stayed 4 nights in Aug 2021

10/10 Excellent

Rashan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
The appt is very nice and very nice view. The sofa cama for the guess is little bit hard and too few bed blankets . But its confirtable and good equipment in the kitchen The parking is far fron the door appt
Stayed 10 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent, very beautiful, comfortable; we'll be back......
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Good Time!
Had a great time staying at this property. Perfect location and really liked our condo. Building rules seems straight forward at first but would have appreciated some additional assistance in understanding parking for instance as one of the valet guys wasnt very kind but besides that overall a good time.
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE, GUIlLERMO THE HOST IS BEYOND RUDE - DIRTY APARTMENT. This stay was a nightmare. Guillermo the host was beyond rude, totally dismissive of the several problems the condo has, he offers things that are not included and gets upset if you ask for them. He makes it very clear that he hates his job. The AC unit did not work, the floors were full of grease to the point that you fall when you walk, very dangerous for children or elderly. The bed sheets and towels were dirty and old with a foul smell. The mattresses smelled bad and had bed bugs!!!! The master bedroom door has a whole and does not close. PlEASE Do NOt stay here! I do not understand how expedia offers this place.
Stayed 8 nights in Jun 2021

8/10 Good

Rima

Traveled with family
Liked: Cleanliness, room comfort
10 year anniversary
It was relaxing trip
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay .
Stayed 7 nights in May 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities
The apartment(805) location was GREAT because I was able to watch the sun rise every morning from the balcony! Now! WORST!! Upon arrival apartment was dirty we had to clean it dishes were dirty we had to clean them, kitchen bare bare barely stocked with supplies had to go buy some!! Front desk youngsters are there for their looks not their expertise! CU7 management company never there to work out our problems, management company never return calls and Expedia couldn't do any thing to help us!! BEWARE!!
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent all around, except noisy neighbors upstairs
Stayed 5 nights in Mar 2021

10/10 Excellent

rocio

Traveled with family
Liked: Cleanliness, room comfort
ove it
Was great will l recommend this to everyone
Stayed 2 nights in Sep 2020

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, room comfort
Bad
It wasnt nice at all dusty needed to be mop TV in the front room wasnt workink had a ordor
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice customer service, pool area amazing, nice people. Apartment was nice but there are some major things needed.Shower walls were dirty like the bathroom was not cleaned properly with cleaning products stains were almost molded.Sofa needs to be replaced couldn’t seat on it unless I was willing for the peeling to be attached to my clothes. No heat in apartment. Even though it’s spring break getting ready for bed is hard when you can’t adjust temperature 😊
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 4 nights in Jan 2020

2/10 Terrible

Réjean

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The cleaning ladies did the best they could with what they had to deal with. We had to use a bed sheet on the couch and on the sofa chair, it was so dirty. One of us slept in his clothes because the mattress had a bad smell. I will not recommend to stay there. We only stayed there because it was already paid and it could not be re-imbursed.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

TEYMCKY, BROOKLYN NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FRIENDLY PEOPLE EVERYTHING WAS SO BEAUTIFUL WILL DEFINITELY STAY AGAIN REFERRING YOU GUYS TO EVERYONE
Stayed 5 nights in Oct 2019

10/10 Excellent

Antoniete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2019

10/10 Excellent

Mey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s staff are very friendly. Everything in the apartment is clean and new. I loved the neighborhood and the view from the balcony. The apartment has furnitures and bed very comfortable. Definitely I’ll stay in this property for my vacation in Miami. The only thing I would like you to include is one more parking when renting an apartment for more than 4 people. Overall, I loved my staying at this property.
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Tout ce qui est indiqué dans la description est vrai et est reellement inclus dans la chambre... Toutefois, les photos ne sont absolument pas représentatives de la chambre. L'immeuble doit dater des années 1980 et tout dans la chambre semble d'origine, de la peinture aux tapis murs à murs. La salle de bain principale était completement désuete et les murs couverts de moissisure. De plus, ne vous attendez pas aux services d'un hotel car il s'agit d'un condo... pas de nettoyage, pas de changement de serviettes, pas de savon. Prévoyer ammener votre papier de toilette, car une fois les deux rouleaux initialement dans la chambre terminés, vous enaurez pas d'autres. Trės décevant et définitivement pas un hotel quatre étoiles... Je ne comprends pas qu'Expédia puisse tolérer une fausse représentation pareile sur son site
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 12 nights in Jul 2019

6/10 Okay

Justine, Cleveland, OH. USA

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
It was a quick walk to the beach. We had a great view of the ocean from our balcony. Check in was a bit confusing. It was difficult communicating with staff. They did not speak English clearly. We were never given fobs for unlocking gates on property. The condo we rented did not match the pictures or description we looked at when we booked. Sent several emails to them that they never answered. Check out was listed as 11:00am but we were sent an email day before checkout where they told us 10:00. It was a decent place but not what we were expecting. Need to update photos on website to match the specific apartment. Only provided 2 rolls of toilet paper, 1 garbage bag, no hand soap, & no beach towels, which were listed that there would be 2.
Stayed 6 nights in Jun 2019