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LaiLa Hotel CDMX

4.0 star property

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Photo gallery for LaiLa Hotel CDMX

Reception
Reception
Front of property
Lounge
Standard Room, 2 Double Beds | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    ‪3 min walk‬
  • Angel of Independence Monument
    ‪7 min walk‬
  • Auditorio Nacional
    ‪6 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Living area | LCD TV, books

Standard Room, 1 King Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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Lobby

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The price is $136
per night
$162 total
includes taxes & fees
Mar 28 - Mar 29
Geneve Ciudad de México

About the neighborhood

Mexico City

Located in Mexico City (Reforma), LaiLa Hotel CDMX is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. .This hotel is 0.9 mi (1.4 km) from Angel of Independence Monument and 1.3 mi (2.1 km) from Chapultepec Park.

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Angel of Independence Monument - 7 min walk - 0.4 miles
  • Chapultepec Park - 13 min walk - 0.7 miles
  • Auditorio Nacional - 6 min drive - 2.5 miles
  • Zócalo - 7 min drive - 3.9 miles

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Salón Ríos - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Tacos la Salsa - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Don Asado - ‬2 min walk

About this property

LaiLa Hotel CDMX

Beaux Arts hotel with a 24-hour fitness center and a 24-hour business center
LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 167 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mexican cuisine at La Terraza, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 1087 square feet (101 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:30 PM on request
  • Secured, covered self parking on site (MXN 150 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 245 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,087 square feet of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico
Casa Inn Business Hotel
LaiLa Hotel CDMX Mexico City
Casa Business
LaiLa CDMX Mexico City
LaiLa CDMX
LaiLa Hotel CDMX Hotel
LaiLa Hotel CDMX Mexico City
LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 793 out of 1201 reviews
Rating 8 - Good. 262 out of 1201 reviews
Rating 6 - Okay. 72 out of 1201 reviews
Rating 4 - Poor. 32 out of 1201 reviews
Rating 2 - Terrible. 42 out of 1201 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, everyone was so nice and the hotel in general was perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Servicio es excepcional!!!
Stayed 5 nights in Dec 2024

4/10 Poor

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On our first night we realized the AC was not working so we notified the property first thing in the morning. They told us when we returned to our room they would get maintenance to fix the issue, they said they has 24 maintenance service. That was not accurate when we returned to our room in the afternoon once again we went to front desk and they told us that someone would be going to fix the issue cause no more rooms were available. We never asked for another room but this lead me to believe we weren’t the only ones complaining of this issue. We waited for 3 hours and no one went to our room we proceeded to go to front desk once again and all they said is they would be putting a portable Fan in our room. Not once did anyone acknowledge or address our first request that the ac was not working. I was so excited to stay at this hotel but unfortunately our stay was quite uncomfortable due to the heat.
Stayed 3 nights in Dec 2024

8/10 Good

Tanya

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Don

Stayed 1 night in Nov 2024

10/10 Excellent

Sherwin, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The staff and concierge were very polite and helpful. There are a lot of restaurants and stores nearby. I would definitely stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well managed. Our room on the 12th floor was quiet. The breakfast buffet was quite good but always very busy with business groups and large tours. We stayed for 3 nights. The last two nights our air conditioning didn’t work properly. The maintenance tried to fix it, said they did, but it was not fixed. We got a fan which helped. But the location was great- loads of restaurants nearby and very safe. All staff were friendly, courteous and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a great location with coffee shops and restaurants nearby.
Stayed 1 night in Nov 2024

8/10 Good

Alejandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Amalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located in a good area, easy to walk to. Only negative was the first night it was loud, could her music from a club next door and we were on the 8th floor, you have a thermostat but can't lower or raise the temperature.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mathew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Cristina

Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, amenities
Very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The restroom layout is a little odd, but it works.
Stayed 3 nights in Nov 2024

10/10 Excellent

jaime

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Liza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property I a very central location. Lots of dining options.
Stayed 1 night in Nov 2024

8/10 Good

Agustin

Service
Stayed 2 nights in Nov 2024

6/10 Okay

Atanascio

Business traveler
Liked: Cleanliness
The service at the restaurant was not helpful. I asked a waiter if he can order a meal from the cook, he just said the line is long.
Stayed 3 nights in Nov 2024

8/10 Good

Joshua, Del Rio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, safe, and in a good location near city landmarks.
Stayed 4 nights in Nov 2024

10/10 Excellent

Elisena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

GLORIA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben tener más cuidado cuando renten sus habitaciones a estudiantes ya que son muy ruidosos, malcriados, no hacen caso, mal educados y uno llega a descansar y no ha divertirse o hacer relajo a un hotel, mucho descuido de parte de ustedes para sus otros huéspedes
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌🙌
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a central location. Walking distance to Zócalo and Chapultepec Park.
Stayed 8 nights in Oct 2024