6/10 Okay
Verified traveler
Sep 25, 2024
I was recommended this hotel while in town and gave it two chances. Both times, they failed to meet my expectations, mainly because of the reception. I found them to be very unhelpful and almost cold - the customer service was very much lacking. Everyone else in all other departments were very helpful and friendly, though. The rooms are a bit older and dated than can be seen in the photos. Extra care could have been taken to bleach out the mold in the corners of the showers.
The second time I tried staying here and gave them another chance, I ended up checking out early and decided to stay elsewhere, and was glad I did. The customer service I received at a different hotel was ten times better upon reception, and they actually seemed happy to have my business. It's a shame, because I would have liked to have liked to have this as my go-to the next time I'm in town because of its convenience.
Verified traveler
Stayed 1 night in Sep 2024