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Hotel Novotel Mexico City Santa Fe

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Novotel Mexico City Santa Fe

Executive Double Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing
Pool
In-room safe, desk, blackout drapes, soundproofing
Porch
Executive Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Parking available
  • Room service

Explore the area

Map
Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210
  • Samara Shops
    2 min walk
  • Vapiano
    1 min walk
  • Santa Fé Station
    17 min walk
  • Mexico City (MEX-Mexico City Intl.)
    18 min drive

Room options

View all photos for Superior Double Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Superior Double Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds | In-room safe, desk, blackout drapes, soundproofing

Executive Double Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Camino Real Santa Fe

Spa
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1701)
The price is $98
per night
$117 total
includes taxes & fees
Jan 5 - Jan 6
Camino Real Santa Fe

About the neighborhood

Mexico City

With a stay at Hotel Novotel Mexico City Santa Fe in Mexico City (Santa Fe), you'll be steps from Samara Shops and a 2-minute drive from Parque La Mexicana. .This eco-certified hotel is 1.3 mi (2.2 km) from Santa Fe Center Mall and 2.2 mi (3.5 km) from Centro Medico ABC Santa Fe.

What's nearby

  • Samara Shops - 2 min walk
  • Parque La Mexicana - 15 min walk
  • Expo Santa Fe Mexico - 16 min walk
  • Santa Fe Center Mall - 19 min walk
  • Centro Medico ABC Santa Fe - 4 min drive

Getting around

  • Santa Fé Station - 17 min walk
  • Mexico City Fortuna Station - 19 min drive
  • Benito Juarez International Airport (MEX) - 18 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Fisher's Santa Fe - ‬1 min walk
  • ‪La Imperial - ‬2 min walk
  • ‪Mercado Gourmet - ‬2 min walk
  • ‪Chili's - ‬2 min walk

About this property

Hotel Novotel Mexico City Santa Fe

Eco-certified Mexico City hotel in Santa Fe with a fitness center
Hotel Novotel Mexico City Santa Fe offers 148 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 148 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
For lunch or dinner, stop by 365, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Mexico City? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and 5 meeting rooms.
To-go breakfasts are available for a surcharge between 6:00 AM and 11:00 AM on weekdays.
365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Valet parking on site (MXN 120 per day)

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 299 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 365

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,615 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 596.30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately MXN 299 per person
  • Valet parking fee: MXN 120 per day
  • Pet fee: MXN 596.30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Mexico Santa Fe
Novotel Mexico Santa Fe
Mexico City Novotel
Novotel Mexico City
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe Hotel
Hotel Novotel Mexico City Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe Hotel Mexico City

Hotel Novotel Mexico City Santa Fe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 395 out of 833 reviews" "
Rating 8 - Good. 293 out of 833 reviews" "
Rating 6 - Okay. 88 out of 833 reviews" "
Rating 4 - Poor. 36 out of 833 reviews" "
Rating 2 - Terrible. 21 out of 833 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware, so many better hotels options nearby
BEWARE Room and hotel was so old and in need of renovation. The place felt haunted. The gyms equipment should be in a museum, I think it was 50 year old antiques. The staff was okay… only good thing is location. The breakfast was old food, from days ago. I had better food on Rwanda Airlines. Pay 50$ more and you can stay at beautiful mariott across the street.
Stayed 1 night in Sep 2024

8/10 Good

JOSE, VERDUN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business meetings in Santa Fe
Stayed 4 nights in Jun 2024

8/10 Good

Carolina

Liked: Room comfort
Stayed 5 nights in Aug 2024

4/10 Poor

Eduardo

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Actually the hotel is in a period of renovation
Stayed 6 nights in Aug 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Emeriel

Traveled with partner
Disliked: Staff & service, amenities
Staff and service are terribly bad.
Stayed 1 night in Jul 2024

10/10 Excellent

TANIA

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Cesar

Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 1 night in Jul 2024

8/10 Good

Livier

Liked: Cleanliness, staff & service, property conditions & facilities
Love being steps to our convention place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose Maria Sarachaga

Stayed 2 nights in Feb 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente la ubicación, si llegas en bus para un vuelo del día siguiente, recuerda que el acceso al hotel por el estacionamiento esta en el nivel 2 (N2).
Stayed 1 night in May 2024

10/10 Excellent

Roberto

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the rooms very confortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

TREVOR

Stayed 1 night in Feb 2024

8/10 Good

Ariel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Feb 2024

6/10 Okay

Liliana

Liked: Cleanliness
O
Stayed 2 nights in Jan 2024

8/10 Good

Raul

Business traveler, Traveled with partner
Stayed 3 nights in Dec 2023

6/10 Okay

Daniel, Austin

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Rooms are dated. When I left the room, the door required me to pull it hard to lock, otherwise, the door would stay open. Very unsafe.
Stayed 2 nights in Dec 2023

10/10 Excellent

Manoj

Stayed 9 nights in Nov 2023

8/10 Good

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Maria Teresa Cardoso

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for business stay
Stayed 1 night in Aug 2023

8/10 Good

Gregory Joseph, Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great except the restaurant which is terrible. Poor breakfast buffet and overpriced poor quality food the rest of the day. Surrounded by excellent food choices and this place needs to step up and become equal.
Stayed 7 nights in Aug 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet is superb!
Stayed 3 nights in Aug 2023

8/10 Good

Fabio Enrique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023