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Alteza Polanco

4.0 star property

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Photo gallery for Alteza Polanco

Interior
Lobby lounge
Terrace/patio
Front of property - evening/night
Master Suite, 1 Queen Bed, Interior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Spa
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Blas Pascal No. 111, Mexico City, 11510
  • Antara Polanco
    ‪11 min walk‬
  • Soumaya Museum
    ‪13 min walk‬
  • Centro Citibanamex Convention Center
    ‪6 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬

Room options

View all photos for Master Suite, 1 Queen Bed, Interior View

Master Suite, 1 Queen Bed, Interior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Master Suite, 1 Queen Bed, Interior View

  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Exterior View

Suite, 1 Queen Bed, Exterior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Exterior View

  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

  • 323 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Double Beds

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Queen Bed

  • 301 sq ft
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Queen Bed

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Exterior View

Master Suite, 1 Queen Bed, Exterior View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Master Suite, 1 Queen Bed, Exterior View

  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Mexico City

With a stay at Alteza Polanco in Mexico City (Polanco), you'll be steps from Plaza Polanco and 9 minutes by foot from Plaza Carso Shopping Center. .This aparthotel is 0.6 mi (1 km) from Acuario Inbursa and 0.7 mi (1.1 km) from Jumex Museum.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Plaza Polanco - 2 min walk - 0.2 miles
  • Plaza Carso Shopping Center - 9 min walk - 0.5 miles
  • Antara Polanco - 11 min walk - 0.6 miles
  • Soumaya Museum - 13 min walk - 0.7 miles
  • Centro Citibanamex Convention Center - 6 min drive - 2.5 miles

Getting around

  • Polanco Station - 3 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪La Casa de Toño - ‬3 min walk
  • ‪Sandwiches de la Combi - ‬2 min walk
  • ‪Vips - ‬1 min walk
  • ‪Tierra Garat Blas Pascal - ‬1 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Alteza Polanco

Aparthotel with a fitness center, steps from Plaza Polanco
Alteza Polanco offers 70 air-conditioned accommodations with espresso makers and safes. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.
Make yourself at home in one of the 70 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at Restaurante, or stay in and take advantage of the aparthotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Mexico City? This aparthotel has 474 square feet (44 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Restaurante - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Pool/Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Outdoor treatment areas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (USD 10 per night)
  • Limited onsite parking

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Restaurante

Food and drink

  • Espresso maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 21 per person
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 40-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 474 square feet of conference space
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 70 units
  • 8 floors
  • Banquet hall
  • Built in 2014

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 21 per person
  • Airport shuttle fee: USD 70 per vehicle (roundtrip)
  • Covered self parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza

Alteza Polanco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 587 reviews
Rating 8 - Good. 182 out of 587 reviews
Rating 6 - Okay. 79 out of 587 reviews
Rating 4 - Poor. 27 out of 587 reviews
Rating 2 - Terrible. 12 out of 587 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience, friendly service and good amenities
Stayed 2 nights in Dec 2024

10/10 Excellent

Mahesh

Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful will definitely be back
Stayed 6 nights in Nov 2024

10/10 Excellent

AIBI, Guatemala

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay for business and shopping!
Stayed 5 nights in Nov 2024

8/10 Good

Pamela

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está bien para estadías cortas. Tuve un problema con el lavamanos, se los comenté y el personal amablemente, resolvió el problema de forma rápida. El wifi no es muy rápido pero funciona. La ubicación es muy estratégica.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice, quiet location. Nice rooms
Stayed 5 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
People are extremely friendly and helpful
Stayed 5 nights in Oct 2024

10/10 Excellent

Dinara

Traveled with group
Liked: Cleanliness, property conditions & facilities
Friendly staff. Room was clean, and everything close by.
Stayed 2 nights in Oct 2024

6/10 Okay

Martin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This place is ok but not that great. If you’re looking for something in a good area for not to pricey this place is it. Looks nicer in the pictures because the rooms aren’t as nice in person.
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

ronald

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Maria

Liked: Amenities
No concierge Staff did try but we were charged a rental fee for A charger cord that was on our bill would have been ok only we didn”t know Charge was twice as much as buying new charger which costs 100 pesos and charge was for 200 pesos surprised Many security guards outside Otherwise quiet
Stayed 5 nights in Oct 2024

8/10 Good

Yevgen

Liked: Cleanliness, property conditions & facilities
Good location, big rooms, good reception service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gerardo

Business traveler
Liked: Cleanliness, room comfort
A good hotel for business trips. Close to plaza Carso and Soumaya. Not spectacular but clean, comfortable, and funcional. They have a safe and there is a fantastic coffee and sandwiches place across the street.
Stayed 2 nights in Sep 2024

10/10 Excellent

RAYMOND

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A good place to be. The staff are nice, warm, friendly and helpful.
Stayed 5 nights in Sep 2024

4/10 Poor

eduardo

Business traveler
Liked: Cleanliness
Disliked: Amenities
The? Place is actually very expensive. You can move a few kilometers and have a better stay.
Stayed 1 night in Sep 2024

8/10 Good

Jacob

Stayed 1 night in Sep 2024

8/10 Good

Priscilla

Business traveler
Liked: Room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Yuri

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities
It is a nice well located hotel in the Polanco Corporate Area.
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 1 night in Mar 2024

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
Every thing was perfect
Stayed 3 nights in May 2024