At the last minute, I decided to rent an additional room other than the five bunkbed. So I had an adjoining room. If I hadn’t decided to add the extra room at the last minute, my room would have had no hot water, I called to the front desk twice, it would be lukewarm water only. Unable to take a shower or a tab after going to the pool, we had small children, it was very frustrating. It’s a good thing. I did get the additional room so that we would be able to all share and have hot water.On check out there was an offer for 20% off that room that I had booked last minute. That was great, but I do not believe that was the best they could do for the inconvenience. I am a member, but I would probably not choose the hotel again.