Candlewood Suites Merrillville, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Merrillville, an IHG Hotel

Room amenity
In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Exterior
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
8339 Ohio, Merrillville, IN, 46410
  • Westfield Southlake Mall
    15 min walk
  • Vibra Hospital of Northwestern Indiana
    6 min drive
  • Methodist Hospitals Diabetes
    6 min drive
  • Chicago, IL (MDW-Midway Intl.)
    54 min drive

Room options

Suite, 1 Bedroom (1 Queen, Sofa Bed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Suite

  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Merrillville

Located in Merrillville, Candlewood Suites Merrillville, an IHG Hotel is in a shopping district, a 3-minute drive from Westfield Southlake Mall and 5 minutes from Albanese Candy Factory. .This hotel is 13.4 mi (21.5 km) from Lake Michigan and 12.9 mi (20.8 km) from Indiana Dunes National Park.

What's nearby

  • Westfield Southlake Mall - 15 min walk - 0.8 miles
  • Albanese Candy Factory - 5 min drive - 3.2 miles
  • Deep River Water Park - 8 min drive - 5.2 miles
  • Crown Point Sports Complex - 9 min drive - 6.3 miles
  • Lake County Fairgrounds - 14 min drive - 8.6 miles

Getting around

  • Gary Metro Center - 16 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 73 min drive

Restaurants

  • ‪Portillo's Merrillville - ‬4 min drive
  • ‪Cooper's Hawk Winery & Restaurant- Merrillville - ‬14 min walk
  • ‪Culver's - ‬19 min walk
  • ‪Panera Bread - ‬5 min drive
  • ‪Starbucks - ‬12 min walk

About this property

Candlewood Suites Merrillville, an IHG Hotel

Hotel in Merrillville with a fitness center and a 24-hour front desk
Candlewood Suites Merrillville, an IHG Hotel offers 77 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Merrillville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 77 guestrooms, featuring kitchens with refrigerators and stovetops. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a picnic area, barbecue grills, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Merrillville, an IHG Hotel.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Books
  • Gym
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Merrillville
Candlewood Suites Merrillville
Candlewood Suites Merrillville Hotel
Candlewood Suites Merrillvill

Reviews

7.6

Good

Rating 10 - Excellent. 125 out of 313 reviews" "
Rating 8 - Good. 83 out of 313 reviews" "
Rating 6 - Okay. 51 out of 313 reviews" "
Rating 4 - Poor. 25 out of 313 reviews" "
Rating 2 - Terrible. 29 out of 313 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Qwauntaicia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The room was not up to standards. There was dirt on the floor and hair on the pillows. Our room was switched and then the tv did not work. Front desk lady was very nice and did her best with what she had to work with. I was told I would be refunded, as we left because of the room conditions and there were not available rooms after being switched once. Waiting to hear from management on my refund.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Where s the towels
Front desk staff was great. Greetings with a smile. However, evertime went past front desk someone in need of towels only to be told none available at the time. I went 5am still none. So they need to purchase more. Also what hotel doesn't have an ice maker/ machine. Smh.
Stayed 1 night in Jul 2024

10/10 Excellent

Marla

Stayed 3 nights in Jul 2024

8/10 Good

Amiya

Stayed 1 night in Jun 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Deb

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was geared for extended stay with full kitchen. Could have been cleaner, but not terrible.
Stayed 2 nights in Jun 2024

6/10 Okay

CHARLES, ft myers

Traveled with family
Disliked: Staff & service
Check in was long and painful insisted on extra. Deposit since we used Expedia supposedly refunded after stay also happened at Laquita Atlanta-175.00
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Thi My My

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 7 nights in Jun 2024

2/10 Terrible

Tanna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me 3 times for things they never should have in the first place!
Stayed 1 night in Jun 2024

8/10 Good

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bobby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, what I didn't like was the bed was too close to one side of the wall you can't get in. Other than that I thought it was great stay I wouldn't have said anything but you asked.
Stayed 1 night in May 2024

6/10 Okay

Jean Paul

Traveled with group
Liked: Cleanliness, staff & service, room comfort
A little rough around the edges
Lobby mens room closed, womens had soap dispenser falling off the wall and dirty toilet. My room the deadolt did not work, bathroom door did not close, toilet kept running and the sink drain was closed 99% and water did not drain from sink. Bed however was comfortable.
Stayed 1 night in May 2024

6/10 Okay

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean, there was an issue with clean towels, barking dogs otherwise the staff was nice.
Stayed 1 night in May 2024

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Nothing..I will be writing a letter of complaint..took 40 minutes to check in, had to call for bath towels, coffee maker didnt work, phone didnt work..I asked for a main floor room when making a reservation..none were available..horrible experience
Stayed 1 night in May 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We are happy with our room,nice and clean, although there was a guest with a dog that wouldn’t stop barking. Otherwise we are pleased.
Stayed 1 night in May 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty, stepped in gum at the front counter. Front desk took 10-15 minutes to get me checked in, she was on her cell phone the entire time. Room was old. There were dogs on the floor and the barked the entire night. Would not stay here again.
Stayed 1 night in May 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2024

6/10 Okay

carla

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
What I didn't like was the pet fee. $75 per night per dog which wasn't easily advertised on their website. It was sort of hidden and we would not have stayed if we knew that.
Stayed 1 night in Mar 2024

6/10 Okay

Jenny

For a last minute overnight trip it was accommodating however the lobby could have been cleaned better. They is the first point of contact when you enter a facility
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Stayed 1 night in Mar 2024

6/10 Okay

Murray

Business traveler
Liked: Staff & service
Staff were nice and friendly. Hotel had a strong cleaning smell that tried to mask some smoke smells. Carpet in my room smelled bad and the fan was noisy. Otherwise comfortable room and bed was nice.
Stayed 1 night in Mar 2024

8/10 Good

Cedrick

Stayed 1 night in Mar 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just OK overall
I booked the stay through hotels.com. I was told it was pet friendly but was not told until I arrived that there was a $75 charge per pet per night. Not a $75 deposit, but a $75 charge. When I told the manager that I was not told there was a charge prior to my arrival, she basically just said "oh well".
Stayed 1 night in Feb 2024