He was extremely helpful. When I fell and broke my wrist he took me to the clinic, stayed to do the translation for us and only left after we were seen to. After we got home, he came over and drove us to a mall so that I could get the brace that I need for my wrist. Then he drove us around the area by the house and pointed out the shops, stores etc. He was always available to answer any question we had, When we had a small problem with the hot water, he came over right away to see what was needed, it turned out to be that we needed gas.
The house was as advertised, very nice and clean with lots of the things, dishes, utensils etc. we needed. He had even put a lovely chocolate cake in the fridge for our arrival. I highly recommend this house to anyone interested. It is in an ideal location and close to a lot of stores. When I return to Merida I'll certainly rent this property again..