With a stay at Casa del Balam Merida, you'll be centrally located in Mérida, just a 4-minute walk from Mérida Cathedral and 10 minutes by foot from Paseo de Montejo. .This spa hotel is 1.3 mi (2.2 km) from U.S. Consulate Merida and 4.9 mi (7.8 km) from Plaza Altabrisa.
What's nearby
Parque Santa Lucía - 1 min walk
Mérida Cathedral - 4 min walk
Plaza Grande - 5 min walk
US Visa Applicant Service Center - 18 min walk
U.S. Consulate Merida - 3 min drive
Getting around
Mérida International Airport (MID) - 17 min drive
Restaurants
La Chaya Maya - 2 min walk
Museo de la gastronomía yucateca - 3 min walk
Bistrola 57 - 1 min walk
Delorean Bar - 1 min walk
La Tratto", Santa Lucia - 2 min walk
About this property
Casa del Balam Merida
Colonial Mérida hotel in Mérida Centro with spa services
Casa del Balam Merida offers 54 accommodations with designer toiletries and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.
Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this Colonial hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite with Fusion cuisine at Bistrola 57, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Bistrola 57 - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Uncovered self parking on site (MXN 50 per day)
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 130 for adults and MXN 80 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Bistrola 57
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Outdoors
Garden
Pool loungers
Terrace
Spa
Aromatherapy
Body scrubs
Couples treatment rooms
Facials
Massage
Outdoor treatment areas
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Elevator (59 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
5 floors
Built in 1960
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Designer toiletries
Hair dryer (on request)
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with digital channels
Food and drink
Meal delivery service
More
Air conditioning (climate-controlled)
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately MXN 130 for adults and MXN 80 for children
Uncovered self parking fee: MXN 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida
Casa del Balam Merida Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Upon arrival i was told that the air conditioning was not working in my room so they offered to place me in one of there sister hotels which turned out to be a really good and clean hotel and continued my stay there even though I was given the option to return to Casa De Balam.
We went first week of Sept. weather was 90s and very humid. We weren’t able lower the temp in our room. It’s already preset, you’re only able to adjust the fan speed.
Air conditioning was broken with temperatures over 100 degrees. Baby couldn’t sleep, I had to go sleep by pool cause I couldn’t breath in the heat. Nice staff but the building and rooms need a lot of work.
no comments to many bad to comments
AC leaking nobody fixed
shower curtains ripped
sink clogged for 2 days
no tv for the first 3 days
bad attitudes front desk
restaurant too
etc. etc. etc
JOSE
Stayed 10 nights in Jul 2024
10/10 Excellent
Steven
Jul 27, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were at the top of the customer service game, very helpful, very kind.
Don’t forget the Bistro 57 downstairs, great food and wonderful Cubra Libres.
Steven
Stayed 3 nights in Jul 2024
6/10 Okay
Martha Elba Gonzalez
Traveled with group
Jul 26, 2024
No recibi mi habitacion doble deluxe que fue la pagada por internet. Pese a que hable un dia antes para confirmar mi reaervacion. Pero la asignada funciono.
Nice old place. Comfortable in a great location. Is not crowded
Alba
Stayed 3 nights in Jul 2024
6/10 Okay
Milton
Traveled with family and small children
Jul 13, 2024
Liked: Cleanliness
This is an historic type hotel nothing modern so not a place if you’re have high expectations for warm water or toilets that flush well or an elevator that may or may not work
One of the only places that had a/c during a tropical storm. Lovely accommodating staff. And a back up generator in case the storm got worse. It was perfect because they have a restaurant inside and all every store were close for the hurricane so we were able to eat and at other hotels. We weren’t going to come here at first but our first hotel wasn’t going to have services or
Chloe
Stayed 2 nights in Jul 2024
8/10 Good
Abel
Traveled with group, Traveled with partner, Traveled with family
Casa del Balam is a great little hotel with good shopping and dining near by. The staff is friendly and parking is included should you rent a car. The restaurant downstairs has live entertainment and good food. Walking distance from several plazas and museums.
Me gusto mucho la estadia, el costo del estacionamiento esta bien economico, el costo del desayuno lo encontre alto. Sobre las facilidades esta buenas, el cuarto es tal cual alarece en imagen tiene un buen tamaño, el baño es bastante viejo pero esta funcional. Si buscas economia y no lujos este es un plan. Recomendado!
Booked and prepaid 12 day stay. Could not arrive on the 3-6 windows, tried check in next day. Refused a room, refused a refund. Awful service. Very dated hotel.
This hotel is convenient to the centro historico, it is two blocks from the Gran Plaza and one block from Plaza Santa Lucia. It is an older hotel with a courtyard in the center, typical of what hotels were like in the past. Unique and clean with a restaurant downstairs. The hotel bathrooms need a little updating, but not remodeling the hotel to make it modern because it would lose its character.
Great stay!!! Loved this hotel, convenient and close to downtown Merida. Only problem, A/C unit in the 1st floor don’t work. First night say was pretty miserable considering the over 100F’s weather conditions. 2nd night, management moved us to 4th floor which work out perfectly.