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AKEN Mind Mérida Hotel

4.5 star property

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Photo gallery for AKEN Mind Mérida Hotel

Front of property
Outdoor pool
In-room safe, desk, laptop workspace, blackout drapes
Front of property
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Breakfast included
  • Housekeeping

Explore the area

Map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119
  • Paseo de Montejo
    ‪1 min walk‬
  • Yucatán Siglo XXI Convention Center
    ‪3 min drive‬
  • Yucatan International Convention Center
    ‪4 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Handicap

In-room safe, desk, laptop workspace, blackout drapes

Superior Handicap

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, laptop workspace, blackout drapes

Signature Suite

  • 640.5 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Plus

In-room safe, desk, laptop workspace, blackout drapes

Superior Plus

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pool
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  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (443)
The price is $144
per night
$175 total
includes taxes & fees
Mar 28 - Mar 29
Camino Real Mérida

About the neighborhood

Mérida

A stay at AKEN Mind Mérida Hotel places you in the heart of Mérida, steps from Paseo de Montejo and a 3-minute drive from Great Museum of the Maya World. .This luxury hotel is 2.6 mi (4.1 km) from Yucatan International Convention Center.

What's nearby

  • Paseo de Montejo - 1 min walk - 0.1 miles
  • Yucatán Siglo XXI Convention Center - 3 min drive - 1.6 miles
  • Great Museum of the Maya World - 3 min drive - 2.0 miles
  • Yucatan International Convention Center - 4 min drive - 2.6 miles
  • Plaza Altabrisa - 5 min drive - 2.8 miles

Getting around

  • Teya-Merida Station - 32 min drive
  • Mérida International Airport (MID) - 25 min drive

Restaurants

  • ‪Sanbravo - ‬3 min walk
  • ‪Pastor Suizo - ‬1 min walk
  • ‪Brangus - ‬7 min walk
  • ‪La Tratto Península - ‬2 min walk
  • ‪Little Caesars - ‬5 min walk

About this property

AKEN Mind Mérida Hotel

Luxury hotel with free breakfast and a fitness center
AKEN Mind Mérida Hotel offers 136 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with digital channels.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 136 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Mérida? This hotel has 3789 square feet (352 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
AKEN Mind Mérida Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (3,789 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Elevator (60 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM

AKEN Mind Mérida Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 225 out of 304 reviews
Rating 8 - Good. 45 out of 304 reviews
Rating 6 - Okay. 16 out of 304 reviews
Rating 4 - Poor. 8 out of 304 reviews
Rating 2 - Terrible. 10 out of 304 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luisa Fernanda

Stayed 4 nights in Nov 2024

10/10 Excellent

Julen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe property. The pool on the rooftop is very nice. The gym good enough too. Complete breakfast and good espresso
Stayed 2 nights in Nov 2024

10/10 Excellent

CHING

Stayed 3 nights in Nov 2024

10/10 Excellent

Eric Edward

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Rodolfo

Stayed 3 nights in Nov 2024

10/10 Excellent

Mario

Stayed 4 nights in Nov 2024

10/10 Excellent

Franklin A Nunez

Stayed 4 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple retreat
The hotel is well located within walking distance to coffee shops and restaurants. The service was excellent and the room is modern, clean and great view of the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Janeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito, tiene una vista preciosa si estás en los pisos de arriba y la piscina está espaciosa, la habitación Deluxe está muy relajante con la tina espaciosa, cómoda y las sales de baño, todos los productos son ecofriendly. Es ideal para relajarse, para ir por negocios o si quieres una escapada. El único detalle que no me gustó es que la habitación no tiene un frigobar, llevé unas botellas de vino y no pude meterlas a enfriar porque no tenía donde. De resto todo muy bien.
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy seguro, limpio, personal súper amable
Stayed 5 nights in Oct 2024

10/10 Excellent

johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Fidel

Traveled with family
Stayed 2 nights in Sep 2024

4/10 Poor

Angel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly courteous and friendly, offering helpful suggestions on the best places to eat and even showing me where to find the best cenotes.
Stayed 4 nights in Sep 2024

10/10 Excellent

Dani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción, hotel súper bonito y tranquilo, cerca de todo lo que necesitábamos. El servicio de 10, además de las opciones de desayuno y habitación súper limpia. Definitivamente volvería.
Stayed 3 nights in Jun 2024

6/10 Okay

Felipe, Cancun

Liked: Cleanliness, staff & service, property conditions & facilities
Average corporate property great location and convenience for corporate travelers. Not leisure or vacations
Stayed 2 nights in Jun 2024

10/10 Excellent

Cesar Badir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias a todo el equipo, muy buen trabajo
Stayed 1 night in Feb 2024

4/10 Poor

SALVADOR

Disliked: Cleanliness
no respetaron mi reservación, mucho ruido
Stayed 4 nights in Feb 2024

4/10 Poor

Marco

Traveled with family
Disliked: Cleanliness, staff & service
A Hotel with MANY small flaws and one BIG flaw. I wouldn't go back. Although it is very well located and the lobby façade is beautiful, I would not return due to the amount of problems and difficulties we experienced in this hotel. We arrived by car and to our surprise the entrance was very hidden and there was no place to leave the car to go to the lobby. I had to get out quickly and leave my family in the car to ask where I could park. We found out that there is no elevator from the parking garage to the lobby, it is stairs to the floor BEFORE the lobby and then elevator to the lobby. If you travel with small children and big suitcases I DO NOT RECOMMEND THIS HOTEL. Entering the bedroom, very pretty and modern but the charm disappears when you see the two desk chairs dirty and grimy. The hotel was not full and they gave us a room with a view of the machinery, no big deal But then we see the bathroom and the towels are old and falling apart and the faucet is not fixed and it feels like it will break at any moment. Already asleep we realize that there is a light that DOESN'T STOP FLASHING ALL NIGHT! We complain and they tell us: “it's a motion or fire sensor, it can't be turned off.” APPALLING! We compared it to the family room next to us and they didn't have that but their air conditioning light couldn't be turned off! Even worse. On the second day, we went for a coffee at the lobby restaurant and had two coffees and a juice and an hour later they spoke to me in my room…
Stayed 3 nights in Feb 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

jhoan

Stayed 1 night in Jan 2024

10/10 Excellent

Chantaie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and dog friendly.
Stayed 3 nights in Dec 2023