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Sheraton Memphis Downtown Hotel

4.0 star property

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View from property
Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
Breakfast, lunch, dinner served; southern cuisine
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$162
$136 nightly
$162 total
Total with taxes and fees
Mar 11 - Mar 12

Explore the area

View in a map
250 N Main St, Memphis, TN, 38103
  • Place, Renasant Convention Center
    ‪1 min walk‬
  • Place, Bass Pro Shops at the Pyramid
    ‪7 min walk‬
  • Place, Beale Street
    ‪16 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

8.2 out of 10
Very good
(65 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Corner

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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The price is $115
Mar 1 - Mar 2
Total with taxes and fees
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About the neighborhood

Memphis

With a stay at Sheraton Memphis Downtown Hotel, you'll be centrally located in Memphis, steps from Renasant Convention Center and within a 10-minute walk of Fire Museum of Memphis. .This hotel is 1 mi (1.6 km) from Beale Street and 1 mi (1.6 km) from Orpheum Theatre.

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 miles
  • Bass Pro Shops at the Pyramid - 7 min walk - 0.4 miles
  • Beale Street - 16 min walk - 0.9 miles
  • Orpheum Theatre - 17 min walk - 1.0 mile
  • FedExForum - 19 min walk - 1.0 mile

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Taco Nganas - ‬11 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬14 min walk

About this property

Sheraton Memphis Downtown Hotel

Sheraton Memphis Downtown Hotel offers 600 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 600 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services.
You can enjoy a meal at Crossroads Tavern & Grill serving the guests of Sheraton Memphis Downtown Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Crossroads Tavern & Grill - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 442 out of 1013 reviews
Rating 8 - Good. 221 out of 1013 reviews
Rating 6 - Okay. 140 out of 1013 reviews
Rating 4 - Poor. 107 out of 1013 reviews
Rating 2 - Terrible. 103 out of 1013 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Great location, easy to get to the convention center and other places. It was nice to walk around the area. Denver is a robust place on the weekends in the evening for sure.
Stayed 2 nights in Nov 2025

10/10 Excellent

alaa

Stayed 1 night in Oct 2025

4/10 Poor

Tyrone

Disliked: Property conditions & facilities
The hotel was overbooked. They did not have a king size room. Available told me to check back at 2 o’clock and which I can’t see the difference so we ended up taking a twin bed room. I slept separate from my wife.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was clean, and I slept so well. The halls were quiet, and I had a very peaceful stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Gilbert

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean pet friendly room, excellent valet service (I forgot to tip- sorry guys) polite and professional staff, and good breakfast option right near the lobby. The bed and pillows were super comfy. Thanks to all!
Stayed 1 night in Nov 2025

8/10 Good

Yvonne

Traveled with group
I did not eat the breakfast
Stayed 4 nights in Nov 2025

6/10 Okay

Tonette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

2/10 Terrible

Ruthie

Disliked: Cleanliness, staff & service, property conditions & facilities
We were sent to a room with a very old tub and had to request to be moved to a different room. The ceiling and carpet in the hotel is extremely old. The elevator sounds like its going to fall apaert. I stayed for three days a d they were closed for lunch due to low occupancy. Very disappointing. I will not be staying ar this hotel again.
Stayed 3 nights in Oct 2025

8/10 Good

Lakedia

Stayed 1 night in Nov 2025

8/10 Good

Alfred

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel clean but very old.
Stayed 1 night in Nov 2025

10/10 Excellent

Daveran

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet personal was great every interaction, Richard the doorstop was great and a lot of help since I had my handicap mother with us. And the manager was extremely friendly and professional. Will stay here again when visiting!!
Stayed 1 night in Oct 2025

4/10 Poor

Andrea

Stayed 1 night in Oct 2025

8/10 Good

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant was out of food options by 7 pm which I did think was odd but our waitress was good about helping with choosing good options on menu. I will say that we did have to wait a significant amount of time - excessive- to even have our order taken. The room was nice and we were even given a corner type room with lots of windows without request. However the receptionist who checked us in could have been much nicer to us. I was asking about the package I paid for including valet parking and she was questioning it and when I went to show her my receipt on phone she became frustrated with me. Also there was a dirty sock in the garbage can in our room when we arrived.
Stayed 2 nights in Oct 2025

10/10 Excellent

AIDA

Liked: Cleanliness, staff & service, property conditions & facilities
We didnt have breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

2/10 Terrible

Daija

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Oct 2025

4/10 Poor

Richard

Business traveler
Disliked: Staff & service, property conditions & facilities
Reservation said it includes buffet breakfast. There was no buffet and restaurant was closed. Only menu items for which I was charged. At front desk I said I should t have been charged as breakfast came with the room; they said they reversed it but still shown up on my credit card as a charge
Stayed 3 nights in Oct 2025

10/10 Excellent

Kieonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh so sweet

The staff at this hotel were absolutely amazing the manager Lasonya and her staff member Sukhi helped me with my issue. I had never had a hotel be so kind and patient ever. I will be returning to the hotel soon. Excellent hospitality and services
Stayed 2 nights in Oct 2025

10/10 Excellent

Larisha

Stayed 1 night in Oct 2025

8/10 Good

Angie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely no issue with the hotel. We had noisy neighbors who were slamming doors at 2am. Did not contact the desk. There would have been nothing they would have been able to do.
Stayed 1 night in Oct 2025

8/10 Good

Jayne, Honolulu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed during my trip, but otherwise this was a fine choice for a convention goer. Very informative and helpful staff.
Stayed 4 nights in Jul 2025

8/10 Good

Hilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Asia

Stayed 4 nights in Oct 2025

10/10 Excellent

Helene

Stayed 5 nights in Oct 2025