Hampton Inn & Suites Memphis Germantown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Memphis Germantown

Exterior
Restaurant
LCD TV
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
1680 South Germantown Road, Germantown, TN, 38138
  • Methodist Le Bonheur Germantown Hospital
    19 min walk
  • Shelby Farms Park
    20 min walk
  • Shelby Farms Visitor Center
    9 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    21 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner (hearing acc)

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Germantown

When you stay at Hampton Inn & Suites Memphis Germantown in Germantown, you'll be connected to a shopping center, within a 15-minute drive of Wolfchase Galleria and University of Memphis. .This hotel is 13.9 mi (22.4 km) from Memphis Zoo and 1 mi (1.6 km) from Shelby Farms Park.

What's nearby

  • Methodist Le Bonheur Germantown Hospital - 19 min walk
  • Shelby Farms Park - 20 min walk
  • Baptist Memorial Hospital-Memphis - 7 min drive
  • Wolfchase Galleria - 11 min drive
  • University of Memphis - 13 min drive

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Hueys - Germantown - ‬14 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Firehouse Subs - ‬13 min walk

About this property

Hampton Inn & Suites Memphis Germantown

Pet-friendly hotel with free breakfast connected to a shopping center in Germantown
Hampton Inn & Suites Memphis Germantown offers 108 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 108 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 19 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Memphis Germantown Hotel
Hampton Inn Memphis Hotel
Hampton Inn Memphis Germantown
Hampton Inn Memphis
Hampton Inn Suites Memphis Germantown
Hampton Inn & Suites Memphis Germantown Hotel
Hampton Inn & Suites Memphis Germantown Germantown
Hampton Inn & Suites Memphis Germantown Hotel Germantown

Hampton Inn & Suites Memphis Germantown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 905 reviews" "
Rating 8 - Good. 147 out of 905 reviews" "
Rating 6 - Okay. 41 out of 905 reviews" "
Rating 4 - Poor. 22 out of 905 reviews" "
Rating 2 - Terrible. 20 out of 905 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillows were not very comfortable at all, everything else was 5stars
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Clean rooms. Nice area
Stayed 1 night in Sep 2024

10/10 Excellent

Bart

Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Brenda

Business traveler
Disliked: Cleanliness, property conditions & facilities
Not happy
The hotel wasn’t clean and didn’t have a clean feel to it We arrived at 11:05pm. The girl at the front desk was more interested in speaking with a coworker than getting us checked in. We had to wait for them to finish their conversation I was then charge another fee of$25.00 for what I’m not sure. She then tried to charge me for the room I had already paid for online
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Amenities
Great Hotel and walking distance to amazing “Moon Dance” Restaurant. 5 stars for area nearby and the hotel itself. 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with our pets on a move from VA to AR. Staff was friendly and accommodating. Super easy checkin and the room was very clean. Area around the hotel is very safe and a mile or so away are dining options. Would stay again!!
Stayed 1 night in Sep 2024

10/10 Excellent

April

Stayed 1 night in Aug 2024

10/10 Excellent

Joanthan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Zachary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hampton Inn & Suites! Staff was friendly, breakfast was good with lots of options, room was clean with a soft bed and lots of space, and there is a shopping complex right next door with a great coffee shop in it. Traveled with wife and baby and there was plenty of room for a pack n play. Unfortunately we didn't have time to use the pool or gym, but they looked well maintained and clean. Something to note is that this hotel does not have a back up generator so if power goes out, it's out. We were without power from 11pm to 5am due to a bad storm one night while we were there, but we were sleeping so no big deal. We would definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise. Very well kept property. Staff was pleasant and courteous. Our only knock......toilets too low to the floor. Difficult for senior citizens. Otherwise an enjoyable stay.
Stayed 1 night in Aug 2024

4/10 Poor

Ahmad, Chesterfield

Traveled with family
Liked: Amenities
Short staff,,, reception and checking in was a hassle. They were short of keys. No manager available and receptionist was struggling to solve issues on her own.
Stayed 1 night in Aug 2024

10/10 Excellent

Tarnisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanthan

Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great l, felt very safe. Staff was wonderful.
Stayed 1 night in Aug 2024

2/10 Terrible

Sean

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff was so friendly. Housekeeping banged on our door at 8:30 am and wouldn’t stop until we woke up and came to the door. When we opened the door she said room check. Then she continued to bag on every door in our hallway until someone came to each door. Horrible and so rude. Checkout wasn’t until 11am.
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great! The hotel is very nice. The biggest problem was the toilet, it is practically on the ground.
Stayed 3 nights in Aug 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Jul 2024

10/10 Excellent

deidra

This hotel was so amazing…I was so impressed by the room ..that I didn’t get a chance to check out the pool or eat the complimentary breakfast….
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - very clean and nice
This is a really nice hotel. It feels very polished; everything is very new, neat, and tastefully decorated.
Stayed 1 night in Jul 2024