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Extended Stay America Suites Memphis Wolfchase Galleria

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Memphis Wolfchase Galleria

Outdoor pool
Lobby
Suite, 1 Bedroom, Non Smoking | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Suite, 1 Bedroom, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
2520 Horizon Lake Dr, Memphis, TN, 38133
  • Wolfchase Galleria
    16 min walk
  • Saint Francis Hospital - Bartlett
    5 min drive
  • Bellevue Baptist Church
    6 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    27 min drive

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
Exterior
Best Western Plus Galleria Inn & Suites
Breakfast included
Parking included
Free WiFi
Air conditioning
3.7 out of 5, Good, (1003)
The price is $86
per night
$104 total
includes taxes & fees
Dec 5 - Dec 6
Best Western Plus Galleria Inn & Suites

About the neighborhood

Memphis

With a stay at Extended Stay America Suites Memphis Wolfchase Galleria in Memphis (Wolfchase), you'll be within a 15-minute drive of Wolfchase Galleria and University of Memphis. .This hotel is 14 mi (22.5 km) from Memphis Zoo and 1.9 mi (3.1 km) from Saint Francis Hospital - Bartlett.

What's nearby

  • Wolfchase Galleria - 16 min walk - 0.9 miles
  • Bellevue Baptist Church - 6 min drive - 3.0 miles
  • Cordova Community Center - 9 min drive - 5.2 miles
  • Shelby Farms Park - 10 min drive - 6.4 miles
  • University of Memphis - 15 min drive - 11.2 miles

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 27 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Cookout - ‬4 min drive
  • ‪Chick-fil-A - ‬18 min walk
  • ‪The Cheesecake Factory - ‬20 min walk
  • ‪Wendy's - ‬3 min drive

About this property

Extended Stay America Suites Memphis Wolfchase Galleria

Hotel with free breakfast, near Wolfchase Galleria
Extended Stay America Suites Memphis Wolfchase Galleria offers 123 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 123 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Memphis Wolfchase
Extended Stay America Memphis Wolfchase Galleria
Extended Stay America Wolfchase
Extended Stay America Wolfchase Galleria
Extended Stay America Wolfchase Galleria Hotel
Extended Stay America Wolfchase Galleria Hotel Memphis
Extended Stay America Memphis Wolfchase Galleria Hotel
Memphis Extended Stay
Extended Stay Deluxe Memphis-Wolfchase Galleria Hotel Memphis
Extended Stay America Memphis
Extended Stay America Memphis Wolfchase Galleria
Extended Stay America Suites Memphis Wolfchase Galleria Hotel
Extended Stay America Suites Memphis Wolfchase Galleria Memphis

Reviews

6.8
Rating 10 - Excellent. 307 out of 1001 reviews" "
Rating 8 - Good. 209 out of 1001 reviews" "
Rating 6 - Okay. 172 out of 1001 reviews" "
Rating 4 - Poor. 130 out of 1001 reviews" "
Rating 2 - Terrible. 183 out of 1001 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The room smelled like cigarettes even though it was a non-smoking room. The bed was comfortable, but the bright outside lights could not be blocked out with the window shades, which made it difficult to sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Shawna

Stayed 1 night in Aug 2024

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside there was minimal lighting and people standing all around and trash around the curbs and flower beds. When we got inside the front desk manager informed us our reservation was canceled due to being 1am. She was very rude but after she let us know she had worked a double going on a 3rd shift because people called out of work it was more understandable. We were traveling a far distance and booked it last minute due to exhaustion and needing to stop so after going back and forth and almost begging she finally "reopened our reservation." When we finally got to our room there were dead bugs along the walls and when we opened the pull out couch there was a red stain and no blankets or anything to cover the bed. The bathroom had 2 towels and only one roll of toliet paper although there room was advertised to accommodate 8 people. I wouldnt recommended this place but I blame myself for not researching or finding something ahead of time.
Stayed 1 night in Jun 2024

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid staying here.
Stayed 1 night in Jul 2024

6/10 Okay

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were hard
Stayed 1 night in Jul 2024

2/10 Terrible

Allison

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place does not deserve even one star. Dirty, you can see the hallway through the gaps between the door and its frame - had to use towels to block the light coming through at night. I don’t even want to start describing the furniture. Awful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tamikia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. It was very clean & the room was really clean & cozy. The staff was really friendly and happy to assist if I needed anything for my room. I stayed there 3 years ago and will visit again
Stayed 3 nights in Jul 2024

2/10 Terrible

Justine, Bristol

Stayed 1 night in Jul 2024

4/10 Poor

Russel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Property is dirty. Litter everywhere. People smoking in their rooms.
Stayed 2 nights in May 2024

10/10 Excellent

Kendrai

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Serita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The door had an gap in it
Stayed 1 night in Feb 2024

2/10 Terrible

Nikki

Disliked: Cleanliness, amenities, property conditions & facilities
No extra cribs or laundry detergent. Quite dirty and small beds
Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dislike housekeeping is bad sheet wasn't clean and the room supposed to been clean . Soda in door .fake finger nails on floor.dirtyand elevator has bad smell.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sketchy, AVOID
The desk folks were not terrible and not great. The third floor smelled of smoke. Our room smelled of smoke. Folks were hanging outside the doors smoking dope. The bath tub had a big patch of missing finish. The tub also had burn marks where cigarettes were placed down. A used bandage was on the floor when we first walked in. The towels smelled musty. The area of the hotel is sketchy with trash and hidden behind a shopping area. Too close to the highway with noise all night long. Cost too much for what we got. AVOID THIS PLACE!!!
Stayed 1 night in Jan 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
This by far the worst hotel in the wolfchase area and now I know why it is hidden in the back behind all of the traffic. The 1st room they have me was atrocious. The refrigerator had r
Stayed 1 night in Dec 2023

2/10 Terrible

Ken

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms smelt sour
Stayed 1 night in Dec 2023

2/10 Terrible

Jen-I

Stayed 1 night in Dec 2023

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Amenities
The room they sent me to at first was not clean. They sent me to 2nd dishes wasn't clean. Floor in bathroom was coming up and it wasn't a shower curtain the plastic. The people over me kept stamping across the floor upstairs . I didn't get much rest . They need more housekeeper and need someone to check behind them.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Ok for a night
The room was dated but more functional than others in the price range. Some updates needed. I might come back as a place to stay the night.
Stayed 1 night in Dec 2023

2/10 Terrible

Pradeep

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I would just avoid this property from now. Not maintained, not even close to a studio room, full of roaches, wall, appliances, amenities all are in a shabby shape.
Stayed 1 night in Nov 2023

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Trip
Nice and friendly staff. very clean environment
Stayed 2 nights in Nov 2023

4/10 Poor

Sara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Despite signing a strict no smoking agreement, entire end of hallway smelled strongly of marijuana. Police making arrest in parking lot as we unloaded. Loud other guests, not always controllable I know. Breakfast was a joke - coffee, juice, and your choice of granola bar flavor or instant oatmeal pkt. Room was clean. Mattress was on a wire cot like frame that squeaked when turning over. Will not likely stay here again
Stayed 1 night in Nov 2023

2/10 Terrible

Janell

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible, Nasty Hotel
The hotel is hidden in the nastiest place. There were abandoned cars and it was dirty on the outside. Inside the hotel was just dirty and rusty. The ONLY reason I stayed, uncomfortably, is b/c it was a one night stay AND I would have been charged no matter what. No one is ever at the front desk, the hallways was full of filth. The room was small, very dusty, old and had a funny smell. It was horrible! Never will I ever stay in an Extended Stay. Not to mention, one guy who set up what they called a grab and go breakfast was rude as hell. This was just a terrible 13 hour stay. I would not recommend anyone to stay at this hotel even if it’s a dire emergency. Also, my family and I had made it to the hotel about two hours early, the front desk lady said that it’s an extra $30 so we just went where we were going and came back later in the evening to check in only to realize that the hotel beyond the lobby was trash!! I wish I’d taken some pictures but it would have angered me more than typing this.
Stayed 1 night in Nov 2023