2/10 Terrible
Harold
Aug 28, 2024
Was mislead about the hotel guest policy and than given bad information at check in I was told even if my guest was not there a check in that if I provided her name she could come register later in the day . When she got there the clerk said that she could not stay because the hotel policy I asked why was I given the wrong info and although he apologized I still ended up having to find a room at a different hotel , this place will take no responsibility for their own mistakes and I would advice any foreigner to find a hotel else where I have stayed in over 4 hotels in Medellín and never had this problem very sad and will be requesting a charge back with my credit card
Harold
Stayed 1 night in Aug 2024