Swissôtel Makkah

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissôtel Makkah

Building design
Lobby sitting area
Lobby sitting area
Restaurant
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Breakfast available
  • Air conditioning

Explore the area

Map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Great Mosque of Makkah
    4 min walk
  • Abraj Al-Bait Towers
    6 min walk
  • مطعم هاجر
    1 min walk
  • Makkah (QCA-Makkah Bus Station)
    4 min walk

Room options

Junior Suite (City)

  • Sleeps 4
  • 1 King Bed

Junior Suite (Haram)

  • Sleeps 4
  • 1 King Bed

Junior Suite (Kaaba)

  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed (Kaaba)

  • Sleeps 3
  • 1 King Bed

Classic Room (Quad bed, Haram)

  • Sleeps 4
  • 2 Twin Beds

Classic Room (Quad bed, Kaaba)

  • Sleeps 4
  • 2 Twin Beds

Classic Room, 3 Twin Beds (City)

  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Twin Beds (Haram)

  • Sleeps 3
  • 3 Twin Beds

Classic Room, 3 Twin Beds (Kaaba)

  • Sleeps 3
  • 3 Twin Beds

Classic Room, 2 Twin Beds (City)

  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds (Haram)

  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds (Kaaba)

  • Sleeps 3
  • 2 Twin Beds

Classic King Room Haram Partial view

  • Sleeps 3
  • 1 King Bed

Classic King Room Kaaba partial view

  • Sleeps 3
  • 1 King Bed

Classic Room (Quad bed, City)

  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the neighborhood

Makkah

With a stay at Swissôtel Makkah, you'll be centrally located in Makkah, just a 4-minute walk from Great Mosque of Makkah and 7 minutes by foot from Kaaba. .This luxury hotel is 0.3 mi (0.5 km) from Abraj Al-Bait Towers and 0.3 mi (0.6 km) from Abraj Al Bait Hajar Tower.

What's nearby

  • Great Mosque of Makkah - 4 min walk
  • Abraj Al-Bait Towers - 6 min walk
  • Well of Zamzam - 7 min walk
  • Kaaba - 7 min walk
  • King Fahad Gate - 7 min walk

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪29Th Floor - ‬6 min walk
  • ‪Al Majlis - ‬7 min walk
  • ‪بيتزا هت - ‬6 min walk
  • ‪Al Khairat Restaurant - ‬6 min walk
  • ‪البيك - ‬5 min walk

About this property

Swissôtel Makkah

Art Deco Makkah hotel in Al Hajlah with a 24-hour front desk
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 1487 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include gift shops/newsstands, a hair salon, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Swissôtel Makkah has a restaurant on site.
Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required. Open daily.
Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Al Rowad Restaurant
  • Cafe Swiss

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 43 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 241.5 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Swissôtel Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 618 out of 1013 reviews" "
Rating 8 - Good. 216 out of 1013 reviews" "
Rating 6 - Okay. 89 out of 1013 reviews" "
Rating 4 - Poor. 34 out of 1013 reviews" "
Rating 2 - Terrible. 56 out of 1013 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shahad

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is good except a shower box it's very small.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice Kaaba view and location
Stayed 3 nights in Sep 2024

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Fraz Husnain

Stayed 4 nights in Aug 2024

10/10 Excellent

Imran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is perfect for people who want to have it all at there footsteps. Everything main amenities are a stones throw away. Staff are surprisingly lovely. Would definitely come again for sure.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, beautiful Kaba view from room.
Stayed 1 night in Sep 2024

10/10 Excellent

Tahira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best properties due to location (next to Haram). Very friendly & accommodative staff. Allowed early check in & late check out. Can't ask for any better service.
Stayed 1 night in Sep 2024

10/10 Excellent

Aicha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience, coming back soon inshallah
Stayed 5 nights in Sep 2024

10/10 Excellent

Badar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Ubaid

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean closer to Masjid Alnabwee and many other sites. I would definitely recommend this place to stay.
Stayed 3 nights in Sep 2024

6/10 Okay

Altaf

Traveled with family and small children
Liked: Amenities
Staff at check in very abrupt
Stayed 12 nights in Aug 2024

10/10 Excellent

Nermina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality very friendly staff
Stayed 5 nights in Sep 2024

10/10 Excellent

Ammarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Sohail

Stayed 2 nights in Aug 2024

10/10 Excellent

Hamza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, walkable
Stayed 4 nights in Aug 2024

10/10 Excellent

khawla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sohail

Traveled with family
Good location, within Kaba boundaries
Stayed 2 nights in Aug 2024

10/10 Excellent

Afreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much walkable from Haram! Service was on point. Very happy with our stay
Stayed 7 nights in Sep 2023

10/10 Excellent

Asif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from my room
Best hotel very near to haram and we r regularly staying here alhumdullillah 😇💖💖💖
Stayed 1 night in Aug 2024

10/10 Excellent

Mamadou

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and close to everything
Stayed 4 nights in Aug 2024

10/10 Excellent

Irfan

Stayed 8 nights in Aug 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Overallnit was very good experience , we had some requests and the welcoming staff acoomadted them. Internet was slow some times
Stayed 4 nights in Aug 2024

10/10 Excellent

Fraz Husnain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

saria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024