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Platinum Abraj alehsan

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January 2025

Photo gallery for Platinum Abraj alehsan

Front of property - evening/night
Property entrance
Senior Suite, 3 Bedrooms | Living area | LCD TV
Deluxe Twin Room, 2 Twin Beds | Room amenity
Senior Suite, 3 Bedrooms | Living room | LCD TV

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Prince Sultan Bin Abdulaziz Street, Makkah, 24235
  • King Abdullah Medical City
    4 min drive
  • Faqih Mosque
    4 min drive
  • Makkah Mall
    5 min drive

Room options

Junior suite, 2 bedrooms

  • 115 sq ft
  • Sleeps 5
  • 2 Double Beds and 3 Twin Beds

View all photos for Senior Suite, 3 Bedrooms

Senior Suite, 3 Bedrooms | Living area | LCD TV

Senior Suite, 3 Bedrooms

  • 1507 sq ft
  • City view
  • Sleeps 7
  • 6 Twin Beds

View all photos for Deluxe Triple Room, 3 Twin Beds

Minibar, in-room safe, free WiFi

Deluxe Triple Room, 3 Twin Beds

  • 355 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, free WiFi

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Al Ghufran Safwah Hotel Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (290)
The price is $250
per night
$306 total
includes taxes & fees
Dec 8 - Dec 9
Al Ghufran Safwah Hotel Makkah

About the neighborhood

Makkah

Located in Makkah (Al Jamiah), Platinum Abraj alehsan is within a 10-minute drive of Kaaba and Great Mosque of Makkah. .This hotel is 5.7 mi (9.1 km) from Abraj Al-Bait Towers and 2.2 mi (3.5 km) from King Abdullah Medical City.

What's nearby

  • Faqih Mosque - 4 min drive - 2.2 miles
  • Al-Rajhi Mosque - 5 min drive - 2.5 miles
  • Makkah Mall - 5 min drive - 3.0 miles
  • Kaaba - 9 min drive - 4.6 miles
  • Great Mosque of Makkah - 9 min drive - 4.6 miles

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪أوان القهوة - ‬20 min walk
  • ‪آدم - ‬18 min walk
  • ‪شاورما ابو عرب - ‬4 min drive
  • ‪مطاعم العربي - ‬16 min walk
  • ‪بيتي بيتك - ‬15 min walk

About this property

Platinum Abraj alehsan

Makkah hotel in Al Jamiah with free breakfast and a 24-hour front desk
Platinum Abraj alehsan offers 160 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. LCD televisions come with satellite channels. Housekeeping is provided daily.

Make yourself at home in one of the 160 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary breakfast is offered.
Platinum Abraj alehsan has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free breakfast available
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Couples wishing to share a room must provide proof of marriage

Property is also known as

Abraj Al Ehsan
Platinum Abraj alehsan Hotel Mecca
Abraj Al Ehsan Towers Hotel
Abraj Al Ehsan Towers Hotel Mecca
Abraj Al Ehsan Towers Mecca
Platinum Abraj alehsan Hotel
Platinum Abraj alehsan Mecca
Platinum Al Ehsan
Abraj Al Ehsan Towers
Platinum Abraj alehsan Hotel
Platinum Abraj alehsan Makkah
Platinum Abraj alehsan Hotel Makkah

Platinum Abraj alehsan Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 21 reviews" "
Rating 8 - Good. 10 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good, everything was bad . Parking, breakfast, room facilities,
Stayed 2 nights in Jun 2019

4/10 Poor

Mohamed, Khobar

Disliked: Cleanliness, property conditions & facilities
expensive and no reliable service to Haram
id hoildayexpensive for the service offered. it should be better cost per ight even at end of Ramadan and Ed
Stayed 5 nights in Jun 2017

8/10 Good

issa

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel
Un corprative staff away from my location and its not clean enough

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

shahin sarker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

qaz, r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Hotel was great.'management was kind staff polite and helpful when needed. Clean large rooms nice and cool shuttle service goes to haram and taxi only charged 6 riyals each way so no issue there. A+

8/10 Good

hisham, Riyadh

Liked: Cleanliness, property conditions & facilities
Good hotel in aziziya
The hotel shuttle service was very disappointing and the counter staff did not accommodate a late checkout request.. Even though I was checking in so late at 11pm.. He could have rejected it in another manner instead he flatly rejected it stubotnly

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, poor staff support
The hotel is nice, good rooms, tide and clean. No transportation to Haram except once or twice per day. Sometimes the driver didn't show up and leave us long time waiting. Staff doesn't have any control on the driver showing very bad organization.

10/10 Excellent

Muslim seeking , Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel easy to find
I enjoyed my stay and found the staff to be friendly

8/10 Good

Waheed

Liked: Cleanliness, room comfort

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

?, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ramadan stay 2014
Very good hotel. Excellent customer service delivered by staff and they really care about being happy with their stay. Good bus service to the masjid and back which was really important for our stay as the hotel isn't a walkable distance to the Majid al Haram. Room service delivered everyday with fresh towels and refreshers. The buffet was really nice also as it had a different variety of foods.

8/10 Good

anonym, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, comfortable beds
I was in makkah for umrah and stayed at al ehsan, overall it was a good experience, hotel staff were very good and speak english urdu and arabic, room was comfortable, and the bus shuttle service which runs to haram mosque takes about 6-7minutes but runs every half h to an hour. only negative point was the bathroom which had a small blockage in the drainange but hotel manager said they are fixing the problem

8/10 Good

anonym, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, comfortable beds
I was in makkah for umrah and stayed at al ehsan, overall it was a good experience, hotel staff were very good and speak english urdu and arabic, room was comfortable, and the bus shuttle service which runs to haram mosque takes about 6-7minutes but runs every half h to an hour. only negative point was the bathroom which had a small blockage in the drainange but hotel manager said they are fixing the problem

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Abdulrahman

Disliked: Cleanliness, staff & service, property conditions & facilities
كلمة سيء لاتفي بحق هذا الفندق
Stayed 3 nights in Jun 2018

8/10 Good

Maazi

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Disliked: Cleanliness
الفندق جميل لكن يتطلب إهتمام من الادارة
رائحة الحمامات كريهة جداً و الموظفين في الإستقبال لا يتجاوبون
Stayed 2 nights in Jun 2017

8/10 Good

Saad

Liked: Property conditions & facilities, room comfort

6/10 Okay

Oussama

Liked: Cleanliness, property conditions & facilities, room comfort