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Palestine Hotel Makkah

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palestine Hotel Makkah

Interior
Lobby
Minibar, in-room safe, desk, free WiFi
LCD TV
Interior

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Ibraheem Al khaleel st., Makkah, 24231
  • Abraj Al-Bait Towers
    13 min walk
  • Great Mosque of Makkah
    14 min walk
  • King Fahad Gate
    15 min walk

Room options

View all photos for Quadruple Room

Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Classic Double Room, 1 Bedroom

Classic Double Room, 1 Bedroom | Minibar, in-room safe, desk, free WiFi

Classic Double Room, 1 Bedroom

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds
Front of property
Al Ebaa Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (238)
The price is $68
per night
$82 total
includes taxes & fees
Dec 5 - Dec 6
Al Ebaa Hotel

About the neighborhood

Makkah

Located in Makkah (Al Hajlah), Palestine Hotel Makkah is within a 15-minute walk of Great Mosque of Makkah and Abraj Al-Bait Towers. .This hotel is 4.3 mi (6.9 km) from Kaaba and 0.7 mi (1.2 km) from King Fahad Gate.

What's nearby

  • Abraj Al-Bait Towers - 13 min walk - 0.7 miles
  • Great Mosque of Makkah - 14 min walk - 0.8 miles
  • King Fahad Gate - 15 min walk - 0.8 miles
  • Well of Zamzam - 18 min walk - 1.0 mile
  • Kaaba - 18 min walk - 1.0 mile

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • ‪Swiss Express - ‬11 min walk
  • ‪Almsharf Lounge - ‬11 min walk
  • ‪Broast Al Furuj - ‬7 min walk
  • ‪Fridays - ‬2 min walk
  • ‪Five Guys - ‬12 min walk

About this property

Palestine Hotel Makkah

Hotel with a 24-hour front desk, near Great Mosque of Makkah
Palestine Hotel Makkah offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 565 air-conditioned rooms featuring refrigerators and minibars. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service.
Featured amenities include a business center, express check-in, and express check-out.
Palestine Hotel Makkah has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Hotel Palestine Makkah
Palestine Hotel Makkah
Palestine Hotel Makkah Mecca
Palestine Makkah
Palestine Makkah Hotel
Palestine Makkah Mecca
Palestine Hotel Makkah Hotel
Palestine Hotel Makkah Makkah
Palestine Hotel Makkah Hotel Makkah

Reviews

6.4
Rating 10 - Excellent. 7 out of 54 reviews" "
Rating 8 - Good. 18 out of 54 reviews" "
Rating 6 - Okay. 12 out of 54 reviews" "
Rating 4 - Poor. 8 out of 54 reviews" "
Rating 2 - Terrible. 9 out of 54 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Mujda

Stayed 5 nights in Aug 2024

6/10 Okay

Mohammed

Traveled with family
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Apr 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
The online pictures do not reflect the actual conditions of the Hotel. It needs a lot of cleaning. I asked to change the first room they gave me, because it needed more cleaning in the bathroom. Ms. Alkndary kindly changed the room to an OK one. The new one did not have a chair, the freg. Was out of its place. I chose the hotel based on its online pictures.
Stayed 2 nights in Dec 2019

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Stayed 1 night in Dec 2019

8/10 Good

Mohammed

Stayed 2 nights in Dec 2019

2/10 Terrible

Zainulislam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The conditon of the room wasnt good as compared to price.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was Okay
The Hotel is okay, but the receptionist took lot of time to find the reservation. They need to improve their skills and don't waste the time of customers.
Stayed 1 night in May 2019

10/10 Excellent

Elbarra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Nice, I'll back again
Stayed 1 night in May 2017

10/10 Excellent

AHMED, Riyadh

Liked: Cleanliness, property conditions & facilities, room comfort
suitable
Comfort and pleasant

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs renovation.
Front desk and guest services need improvement. Rooms are not as promised. Bathrooms are not in good shape. Overall, this hotel needs renovation.

8/10 Good

ASIF

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Hazem, Cairo, Egypt

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Experience
Unfortunately. the hotel room was very bad: 1. My room (and most of the hotel floors) was very smelly. 2. The room did not have internet. 3. The bed sheets were looking un-clean.

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mohammed, Riyadh

Disliked: Room comfort
Dissappointing
Big issue with reservation. Hotel missed the original reservation and was inflexible to re-activate. Had to create a new booking waiting for another employee to cancel original order. Overall, not as good as I thought it was. Zero room facilities (usually found in 3 star hotels: tea, coffee, glasses, water, Nothing)

2/10 Terrible

usman, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced, under value
Had to book at last minute as guys at "Hotel Rowaa Golden", refused to accept by CONFIRMED booking made through website HOTELS.COM. Had to pay double the money for half the service. Only good thing was that it was closer to haraam than Rowaa Golden, but still over rated and over priced

8/10 Good

Mohammed. , London.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience to all entities
The whole experience is good as it close to local shopping parade food & etc. Hotel got oun transport to main gate every 10 min whic is excellent. I will stay again it's well worth the monie.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good for family.
The rooms were terrible. They smelled bad and there were a lot of old folks with their room doors open all over our floor. It seemed more like a Old folks home than a hotel. We immediately requested a refund from the hotel upon seeing the rooms and thankfully they were nice enough to grant it. The guy at the check in counter was very friendly. The hotel is less than 10 mins walk from the Haram.

8/10 Good

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay in Makkah on 5-6 Dec.14
It was nice, clean and comfortable. The visit to Holy Haram was also facilitated with the help of hotel's shuttle bus.

8/10 Good

Naim Akhtar, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was all satisfactory.

6/10 Okay

Haroon Rashid, Uk

Liked: Property conditions & facilities
Disliked: Staff & service
For Family it is not suitable, its 10 minutes walk
please dont stay if you are with family and old person with u. Dont leave your valuable things in room, Room service has taken Mobile phone from our room, while we were out. I stayed in hotel 24th march in Room number for 3 nights. Complaint at reception but they did not take any action.

4/10 Poor

fareed, jeddah

Disliked: Cleanliness, staff & service
They are big cheater I bought the room with break fast once I arrived the hotel informed me with out breakfast .

6/10 Okay

Ashiq Salam, London

Average hotel, fair price
Hotel was fairly clean, and thankfully the hot water system was working this time. However only two towels were provided. This is the third year I have used this hotel and they still do NOT provide wi-fi in the rooms, only in the lobby and connection is slow. Although a very good shuttle service is provided from the hotel to the Haram, at peak prayer times, there is so much traffic it is quicker to walk to the Masjid, and sometimes, such as at Jumma, they may not run the service as the traffic police close the road towards the Haram. The main reason I book this hotel is that it is fairly good value. The room rate is normally lower than other hotels closer to the Haram. Almost always they give the option to cancel the booking up to a day or two before arrival, and they provide reasonable breakfast, although this time I thought it was a little disappointing and bland. Although it is 10 to 15 minute walk from the Haram, they do provide a useful shuttle bus service. The other good thing for me is that the hotel is right next to the Second Ring Road so when I leave the hotel for Jeddah and Jeddah Airport I can get away quickly without having to go through the centre of Mecca.

6/10 Okay

Verified traveler