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Novotel Makkah Thakher City

4.0 star property

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Photo gallery for Novotel Makkah Thakher City

Lobby sitting area
Executive Room, 1 King Bed | City view
Exterior
Restaurant
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$56
$47 nightly
$56 total
Total with taxes and fees
Mar 25 - Mar 26

Explore the area

View in a map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Place, Al Malaa Cemetery
    ‪2 min drive‬
  • Place, Masjid Al-Jinn
    ‪2 min drive‬
  • Place, Kaaba
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 646 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • City view
  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • City view
  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior
voco Makkah by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 574 reviews
$69 nightly
The price is $83
Mar 27 - Mar 28
Total with taxes and fees
voco Makkah by IHG

About the neighborhood

Makkah

With a stay at Novotel Makkah Thakher City in Makkah (Rie Adhakhir), you'll be within a 10-minute drive of Great Mosque of Makkah and Kaaba. .This hotel is 3.9 mi (6.3 km) from The Clock Towers and 1.1 mi (1.8 km) from Masjid Al-Jinn.

What's nearby

  • Al Malaa Cemetery - 2 min drive - 1.2 miles
  • Masjid Al-Jinn - 2 min drive - 1.2 miles
  • Kaaba - 4 min drive - 3.0 miles
  • King Fahad Gate - 4 min drive - 3.0 miles
  • The Clock Towers - 4 min drive - 3.2 miles

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪موكاتشينو - ‬17 min walk
  • ‪مطعم آريانا للرز البخاري - ‬4 min drive
  • ‪كفتريا حماده - ‬3 min drive
  • ‪مطبق بن شرف - ‬3 min drive
  • ‪مطعم النور - ‬3 min drive

About this property

Novotel Makkah Thakher City

Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 1461 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novotel Makkah Thakher City has 3 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002107

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 840 reviews
Rating 8 - Good. 141 out of 840 reviews
Rating 6 - Okay. 63 out of 840 reviews
Rating 4 - Poor. 27 out of 840 reviews
Rating 2 - Terrible. 47 out of 840 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaima

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
كان جيد جدا ومريح ولكن اريد التنبيه من اجل النظافه اكثرر وخاصتاً في الغرف
Stayed 5 nights in Nov 2025

10/10 Excellent

Djalil

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 5 nights in Nov 2025

8/10 Good

Alhaji Sainna

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was good and the reception is very responsive. The room is clean and cozy but the room service is very poor. They only tidy your room when you ask them. At first they will tidy it but if you didn’t tip, they will stop coming and even if you request, they will do your bed and change your towels, that’s it. The potters are arrogant too, especially if you are black, you will have to ask them a few times before they will reluctantly assist you with the luggages, they are more attentive to the Arabs.
Stayed 9 nights in Nov 2025

10/10 Excellent

Omoniyi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 6 nights in Nov 2025

2/10 Terrible

Afroz

Disliked: Cleanliness, property conditions & facilities
No room service no staff around and it’s too far from Haram and bus service is not great. Will not recommend to family
Stayed 4 nights in Nov 2025

10/10 Excellent

Mohammed

Stayed 4 nights in Nov 2025

10/10 Excellent

Rashid

Stayed 4 nights in Nov 2025

6/10 Okay

Bashir

Liked: Cleanliness
While the hotel in good location and well built. Maintenance is not good. When we arrived the safety box in the room, the coffee maker were not working the bar fridge is extremely small and barely cooling ?!! But the worse part of all the bathroom smell very Sewage odor !!! When we discussed all that with the hotel management non of that was taking seriously and no further accommodations or compensations made. I think this particular Novotel is not well managed and not living up to the rest of Novotel frenchies , disorganized the least to say ,services are sporadic , not consistent .
Stayed 6 nights in Nov 2025

10/10 Excellent

Hamdan

Liked: Cleanliness, amenities, property conditions & facilities
حراس الفندق من افضل ماشفت اخلاق واحترام وموظفين الخدمه في لمة الأدب وخدماتهم سريعه ونظيفه
Stayed 2 nights in Nov 2025

10/10 Excellent

shueb

Stayed 1 night in Nov 2025

6/10 Okay

Ahmad

Stayed 1 night in Nov 2025

6/10 Okay

Adel

Stayed 4 nights in Nov 2025

6/10 Okay

Abdulsalam, Nairobi

Stayed 1 night in Nov 2025

6/10 Okay

Abdulsalam, Nairobi

Traveled with family
الموظفين في الاستقبال عددهم قليل توجد رأئحة غير جيدة في الممرات التواصل مع الاستقبال من الغرفة صعب
Stayed 2 nights in Nov 2025

10/10 Excellent

Mohammed

Traveled with family and small children
Liked: Amenities, property conditions & facilities
جميل جدا ونضيق
Stayed 2 nights in Nov 2025

10/10 Excellent

ACrazy

Stayed 4 nights in Oct 2025

6/10 Okay

Ahmad

Stayed 1 night in Nov 2025

8/10 Good

Lateefayobami

Stayed 8 nights in Nov 2025

2/10 Terrible

Humaira

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stayed for one night thank goodness it was just that. The check-in process was extremely slow, and when I called reception several times to request fresh towels, they actually hung up on me. The shower area in the washroom was clogged, causing water to accumulate and flood the entire bathroom. I chose this hotel based on the reviews, but the location and overall experience were terrible. It’s very far from the Haram, and the shuttle service was useless, forcing me to take a taxi instead. I would not recommend this hotel to anyone planning to perform Umrah. My experience was truly disappointing.
Stayed 1 night in Nov 2025

10/10 Excellent

SYED

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. Rooms were well cleaned. The shuttle services are great and available every half n hour. However due to the construction in the haram the walk still is atleast 20 to 30mins.
Stayed 3 nights in Nov 2025

10/10 Excellent

Azhar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!
Stayed 7 nights in Nov 2025

10/10 Excellent

MOHAMED BELLO

Stayed 1 night in Nov 2025

8/10 Good

Minahil

Stayed 11 nights in Nov 2025

10/10 Excellent

Saly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, excellent hospitality, fast check-in in
Stayed 4 nights in Nov 2025

6/10 Okay

Abdulhammeed

Stayed 1 night in Nov 2025