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Al Marwa Rayhaan by Rotana

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Al Marwa Rayhaan by Rotana

Interior
Royal Suite (Panoramic Haram View with partial Kaaba view) | Minibar, in-room safe, desk, laptop workspace
Reception
View from room
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Abraj Al Bait Ajyad Street, King Abdul Aziz Gate, Makkah, Makkah, 24231
  • Great Mosque of Makkah
    2 min walk
  • Abraj Al-Bait Towers
    4 min walk
  • Well of Zamzam
    5 min walk

Room options

View all photos for Suite, 2 Bedrooms (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Kaaba View)

  • 1055 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Royal Suite (Panoramic Haram View with partial Kaaba view)

Royal Suite (Panoramic Haram View with partial Kaaba view) | Minibar, in-room safe, desk, laptop workspace

Royal Suite (Panoramic Haram View with partial Kaaba view)

  • 1356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Partial Haram View)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious)

Suite, 1 Bedroom (Spacious) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious)

  • 990 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Partial Haram View)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Partial Haram View)

  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Guest)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Guest)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Guest)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Partial Kaaba View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Spacious Room)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Room)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Room)

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Haram View)

  • 1055 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Haram View)

  • 753 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Spacious Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms (Spacious Partial Haram View)

  • 1055 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Spacious Partial Kaaba View)

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms (Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (Partial Kaaba View)

  • 753 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Partial Haram View)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Partial Haram View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Partial Haram View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Partial Kaaba View)

Shower, free toiletries, hair dryer, slippers

Room, 1 King Bed (Partial Kaaba View)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Spacious Partial Kaaba View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Spacious Partial Kaaba View)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Makkah Clock Royal Tower, A Fairmont Hotel

Spa
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (1007)
The price is $258
per night
$312 total
includes taxes & fees
Jan 19 - Jan 20
Makkah Clock Royal Tower, A Fairmont Hotel

About the neighborhood

Makkah

With a stay at Al Marwa Rayhaan by Rotana, you'll be centrally located in Makkah, steps from Great Mosque of Makkah and within a 5-minute walk of Abraj Al-Bait Towers. .This luxury hotel is 3.4 mi (5.5 km) from Kaaba and 3.4 mi (5.5 km) from Well of Zamzam.

What's nearby

  • Great Mosque of Makkah - 2 min walk
  • Abraj Al-Bait Towers - 4 min walk
  • Well of Zamzam - 5 min walk
  • Kaaba - 5 min walk
  • King Fahad Gate - 5 min walk

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪ستاربكس - ‬3 min walk
  • ‪Dunkin' Donuts - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪البيك - ‬3 min walk
  • ‪مطعم هاجر - ‬2 min walk

About this property

Al Marwa Rayhaan by Rotana

Luxury Makkah hotel connected to a shopping center, steps from Great Mosque of Makkah
Al Marwa Rayhaan by Rotana offers 503 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 503 air-conditioned rooms featuring fireplaces and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands and a fireplace in the lobby.
Enjoy international cuisine at Al Bayt, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. English breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Al Bayt - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.
Al Dyafa - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Al Shorfa - This buffet restaurant specializes in international cuisine and serves dinner only. Open daily.
Hala Cafe - This café specializes in international cuisine and serves light fare only. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Filipino, Hindi, Indonesian, Japanese, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (SAR 250 per day)
  • Limited onsite parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10:30 AM for a fee: SAR 100 for adults and SAR 25 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Bayt
  • Al Dyafa
  • Al Shorfa
  • Hala Cafe

Things to do

  • Designer stores
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (47 inch wide door)
  • Handrails in stairways (24 inches high)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Built in 2006
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar
  • Paper towels
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately SAR 100 for adults and SAR 25 for children
  • Airport shuttle fee: SAR 300 per person (one-way)
  • Self parking fee: SAR 250 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007293

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is not required for transportation to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Marwa Makkah
Al Marwa Rayhaan Rotana Makkah Hotel Mecca
Al Marwa Rayhaan Rotana Makkah Mecca
Marwa Al Rayhaan Makkah
Marwa Rayhaan Makkah
Marwa Rayhaan Rotana Makkah
Marwa Rotana
Marwa Rotana Makkah
Rotana Makkah
Rotana Marwa Makkah
Al Marwa Rayhaan By Rotana-Makkah Hotel Mecca
Al Marwa Rayhaan By Rotana-Makkah Mecca
Al Marwa Rayhaan Rotana Hotel Mecca
Al Marwa Rayhaan Rotana Hotel
Al Marwa Rayhaan Rotana Mecca
Al Marwa Rayhaan Rotana
Al Marwa Rayhaan by Rotana Hotel
Al Marwa Rayhaan by Rotana Makkah
Al Marwa Rayhaan by Rotana Hotel Makkah

Al Marwa Rayhaan by Rotana Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 265 out of 597 reviews" "
Rating 8 - Good. 174 out of 597 reviews" "
Rating 6 - Okay. 78 out of 597 reviews" "
Rating 4 - Poor. 38 out of 597 reviews" "
Rating 2 - Terrible. 42 out of 597 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Adel

Traveled with family
Liked: Staff & service
Everything was good except showers were too small and filling up with water
Stayed 1 night in Oct 2024

6/10 Okay

Rip

Traveled with family
Liked: Amenities
Disliked: Staff & service
First they gave us a rear view instead of side view of the holy mosque as per our booking. They simply said they there is no room. Later we found lot of buds and flies/mosquitoes in the toilet when we flushed it. We made video of that and showed it to the management and hence they changed our room with better view and cleanliness. It was really a horrible situation we faced. Never encountered such situations even in 2 star hotels
Stayed 3 nights in Sep 2024

8/10 Good

Kiran Faisal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked haram view speacily for my pearnts for there umrah trip, only to be disapointed that the room they got had no haram view.. waste of money paying extra for view & not getting.. I would advise anyone who booking for someone else not to pay extra for view as unless u r there urself other then that my pearnts where very happy with the hotel staff & breakfast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ebar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rashidul, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Imraan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent place to stay when going for Umrah
Stayed 7 nights in Sep 2024

10/10 Excellent

Hamed, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amadou, Holly springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Imraan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Review
Perfect location. Staff are friendly and helpful. Breakfast is excellent. This property offers value to their guests. Will definitely use them again.
Stayed 6 nights in Jun 2024

6/10 Okay

Asma

Traveled with family
Liked: Cleanliness
My family was staying 4 days , their service was good but the room has bed bugs all around which disappointed me. I hope they will compensate me cuz my mom nd brother affected with bed bugs bite. Thanks
Stayed 3 nights in Sep 2024

2/10 Terrible

Ayyazahmed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience. Paid to much with hotels.com
Paid 25% more for the same rooms. With hotels.com. It was so much cheaper at the hotel. Didn't get the king-size bad as per the booking. Breakfast doesn't have many varieties. Staff are as dum as mummys.
Stayed 8 nights in Aug 2024

10/10 Excellent

Nadeem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

ALHAJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

SYED AJLAL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Yusuf and Riyad for good services
Stayed 4 nights in Aug 2024

10/10 Excellent

Moaeed

Stayed 6 nights in Aug 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Yousef i’m thinking you for your support and assistant regarding our hospitality.
Stayed 1 night in Aug 2024

10/10 Excellent

SHAISTA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Arshad, Sutton Coldfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In clock tower probably as close to Haram as is possible.
Stayed 4 nights in Aug 2024

10/10 Excellent

Noman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Stayed 2 nights in Aug 2024

8/10 Good

Asim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean had a hassle free stay. Found staff courteous and helpful. Rooms were spacious and clean. Bathrooms are quite small not sure same for all rooms .... It's a bit crowded due to different hotels in same towers. Elevator are usually very busy especially around prayers times so always plan ahead. Quite convenient as you can walk right into haram's courtyard. Lots of shops around food courts although similar options. Having breakfast included helps to start the day.
Stayed 3 nights in Aug 2024

10/10 Excellent

Aisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how everything was connected
Stayed 4 nights in Aug 2024

10/10 Excellent

Arsalan

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

2/10 Terrible

Viquar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service uncomfortable stay
We arrived on Aug 5th and left on Aug 8th 1. We did not get the room we had booked and were put in a suite. 2. The bathroom sink was clogged and we had the tech come 3 times, each time he tried to fix it and it did not work - went right back to clogging. It was horrible using a clogged sink for our 3 days of stay. 3. The AC never went below 23.5C and added to the sunlight from outside, the room was not at all comfortable. We were close to sweating. To summarise, we have been to umrah earlier, stayed in swissotel al maqam, movenpick, zamzam and had way better experiences. We always stay in clock tower due to proximity. We ended up wasting time waiting for technicians to come and fix( total of 6 times for the AC and the sink) and nothing was fixed. We felt the service was terrible and no way deserves more than 1 star rating. We asked the receptionist to refund us our money as we did not get what we paid for. He said he cannot help and to contact expedia. Contacted Expedia, they tried to contact the hotel, which refused to give any refund stating that our booking was non-refundable. There is unfortunately no concept of customer service and trying to rectify their situation even out of courtesy. So I give a zero or 1 star to them. Expedia was gracious enought to offer a $100 coupon on their side for future bookings. Thank you Expedia/hotels.com.
clogged sink
clogged sink
Stuck temp(never came down)
Requested temp
Stayed 3 nights in Aug 2024

10/10 Excellent

Fairyoz

Stayed 5 nights in Jul 2024