4/10 Poor
Javier
Aug 22, 2024
Disliked: Staff & service, amenities, property conditions & facilities
due to airline delays, I got in around 1 am, was told there is no jacuzzi, no gym. Get into my room and pillow case has stains on it, in the morning I get up and there is a huge cockroach wandering around sofa. I kept eating up by some kind of bugs. Big ants in the shower. I had to ask for clean towels. sign says every 3 days housekeeping would change things around. I was there for 8 days, received towels once, when I asked. I saw other individuals being told to ask for food voucher for their restaurant. When I asked at front desk, i was informed since I went through a 3rd party , those vouchers weren't available to me. Place must've been nice 30-40 yrs ago. Structure is nice, BUT needs to be updated bigtime. I will advise others to go elsewhere. Could've received better service and room at Motel 6. Stay away
Javier
Stayed 8 nights in Aug 2024