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Matsue New Urban Hotel

2.5 out of 5.0
40-1 Nishicha-machi, Matsue, Shimane-ken 1-844-700-1007
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Wifi
Laundry
Smoke Free
24/7 Desk
Concierge
More
Room type Options Nightly price Book
Photo of room
Japanese-Style Room - Main Building (4.5 tatami mat)
Room with view
2 Twin Futons
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Photo of room
Superior Japanese-Style Room - Main Building (6 tatami mat)
Room with view
3 Twin Beds
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Photo of room
Superior Japanese-Style Room - Main Building (4.5 tatami mat)
Room with view
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Deluxe Twin Room Viewbath - Non-Smoking - Annex
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Photo of room
Twin Room - Non-Smoking - Renewed Main Building
Room with view
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Twin Room Cityview - Non-Smoking - Annex
Room with view
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Photo of room
Run of the House - Non-Smoking
Room with view
2 Twin Futons 1 Twin Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Double Room  Cityview - Non-Smoking - Annex
Room with view
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Triple Room - Non-smoking - Annex
Room with view
3 Large Twin Beds
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Photo of room
Double Room - Non -Smoking - Renewed Main Building
Room with view
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Semi Double Room Cityview - Non-Smoking - Annex
Room with view
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Japanese-Style Room - Main Building (6 tatami mat)
Room with view
3 Twin Futons
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Photo of room
Deluxe Double Room Cityview - Non-Smoking - Annex
Room with view
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Deluxe Twin Room Lakeview - Non-Smoking - Annex
2 Double Beds
Room sleeps 4 guests
Select dates to see price
Photo of room
Semi Double Room Lakeview - Non-Smoking - Annex
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Deluxe Double Room Lakeview - Non-Smoking - Annex
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Run of the House - Smoking
Room with view
2 Twin Futons 1 Twin Bed
Room sleeps 2 guests
Select dates to see price
Photo of room
Studio Twin - Non-Smoking - Annex
1 Twin Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Hotel with a 24-hour front desk, near Shimane Art Museum

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Concierge services

Located in Matsue (Matsue Shinjiko Onsen), Matsue New Urban Hotel is within a 15-minute walk of Shimane Art Museum and Matsue Horaenya Denshokan. This hotel is 0.2 mi (0.3 km) from Lake Shinji and 0.7 mi (1.2 km) from Matsue Castle.

Make yourself at home in one of the 101 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite body treatments or enjoy recreation amenities such as bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Matsue New Urban Hotel

40-1 Nishicha-machi, Matsue, Shimane-ken 690-0845

Renovations & Closures

The property will be renovating from August 5 2024 to December 20 2024 (completion date subject to change). The following areas are affected:

  • Exterior

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Matsue hotel also offers a vending machine, gift shops/newsstands, and concierge services. Parking is available onsite for a surcharge.

Matsue New Urban Hotel has designated areas for smoking.

  • Safe-deposit box at front desk
  • Luggage storage
  • Wheelchair accessible – no
  • Elevator
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • 24-hour front desk
  • Banquet hall
  • Conference space
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 101
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free wired internet
  • Number of coffee shops/cafes - 1

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English
  • Japanese

Parking

Self parking (surcharge)

Room Amenities

Matsue New Urban Hotel offers 101 accommodations with safes and slippers. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. This Matsue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Pay movies
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Wireless internet access
  • Bidet
  • Slippers
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • Bathtub or shower
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Laptop-friendly workspace
  • Toothbrush and toothpaste available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.

Matsue New Urban Hotel has a restaurant on site.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

  • Body treatments

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines Coronavirus Guidelines (Japan)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 880 for children
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Matsue New Urban Annex
  • Matsue New Urban Hotel
  • Matsue New Urban Hotel Annex
  • New Urban Annex
  • New Urban Hotel Annex
  • Matsue New Urban Hotel Annex
  • Matsue New Urban Hotel Hotel
  • Matsue New Urban Hotel Matsue
  • Matsue New Urban Hotel Hotel Matsue

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Cashless payment methods are available for all transactions.

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