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Room type Options Nightly price Book
Superior Twin Room, 2 Bedrooms, Smoking, Garden View
3444 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Room
4305 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hot springs hotel with a full-service spa connected to a shopping center in Mataram

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
24-hour front desk

Crown Hotel is centrally located in Mataram, a 4-minute walk from Mataram Mall and 14 minutes by foot from Pura Meru. This spa hotel is 1.8 mi (3 km) from Lombok Epicentrum Mall and 1.9 mi (3 km) from Islamic Center NTB.

Make yourself at home in one of the 18 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access and concierge services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • Indonesian

Show all languages

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Crown Hotel features a full-service spa. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

  • Express check-in
  • Full-service spa
  • 24-hour front desk
  • Spa treatment room(s)
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Airport transportation - drop-off (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Fully fenced
  • Snack bar/deli
  • Laundry facilities
  • Total number of rooms - 18
  • Garden
  • Outdoor furniture

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • Indonesian

Parking

Free self parking

Room Amenities

Crown Hotel offers 18 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Balcony
  • Yard
  • Room service (24 hours)
  • Desk
  • Free bottled water
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Towels provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Crown Hotel has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

  • Health or beauty spa nearby

Spa Services

Bridal salon and spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Minimum age to access spa is 15
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

Check-in time starts at 11:30 PM

Check-in time ends at midnight

Minimum check-in age is: 15

Check-out

Check-out time is 2:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 100000.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

Staffed front desk

Children stay free - maximum age 1

No cribs (infant beds) available

No elevators

Children stay free

Service animals not allowed

Number of children who can stay free - 10

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 30000 for adults and IDR 25000 for children
  • Airport shuttle fee: IDR 225000 per vehicle
  • Rollaway bed fee: IDR 100000.0 per day
  • Laundry fee: IDR 25000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Crown Hotel Mataram
  • Crown Mataram
  • Crown Hotel Hotel
  • Crown Hotel Mataram
  • Crown Hotel Hotel Mataram

We should mention

Clothing is optional at this property.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

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