2/10 Terrible
David
Jul 11, 2019
Disliked: Staff & service
David
Stayed 2 nights in Jul 2019
Wooden Arcs Resort & Spa
3.5 star property
Choose dates to view prices
Photo gallery for Wooden Arcs Resort & Spa
Reviews
5.65.6 out of 10
Popular amenities
- Bar
- Pool
- Spa
- Barbecue grill
- Room service
- Breakfast available
Explore the area
Al Rumman Village, Near Philadelphia University, Mastaba, Jerash Governorate, 95311
- University of Jordan25 min drive
- Al Abdali Mall31 min drive
- Rainbow Street34 min drive
- Amman (ADJ-Marka)81 min drive
Room options
View all photos for Cottage, 3 Bedrooms
Cottage, 3 Bedrooms
- 3 bedrooms
- 2 bathrooms
- Mountain view
- Sleeps 7
- 3 King Beds and 1 Twin Sofa Bed
View all photos for Cottage, 1 Bedroom
Cottage, 1 Bedroom
- 1 bedroom
- 1 bathroom
- Mountain view
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
View all photos for Cottage, 2 Bedrooms
Cottage, 2 Bedrooms
- 2 bedrooms
- 2 bathrooms
- Mountain view
- Sleeps 5
- 2 King Beds and 1 Twin Sofa Bed
About the neighborhood
Mastaba
Located in Mastaba, Wooden Arcs Resort & Spa is in the mountains, within a 15-minute drive of Hippodrome and Jerash Visitor Center. .This spa aparthotel is 22.5 mi (36.1 km) from Rainbow Street and 9.6 mi (15.4 km) from Jerash Archaeological Museum.
What's nearby
- University of Jordan - 25 min drive - 15.3 miles
- The Galleria Mall - 29 min drive - 20.3 miles
- Al Abdali Mall - 31 min drive - 20.7 miles
- Abdali Boulevard - 32 min drive - 21.0 miles
- Rainbow Street - 34 min drive - 22.5 miles
Getting around
- Queen Alia Intl. Airport (AMM) - 70 min drive
Restaurants
- sewar al-yasamin مطعم سوار الياسمين - 19 min drive
- Qaser Al Jabal - 19 min drive
- Khail O Lail - 7 min drive
- نوارة Nowara - 9 min drive
- Gravity Coffee - 2 min drive
About this property
Wooden Arcs Resort & Spa
Aparthotel in Mastaba with 2 restaurants and 2 outdoor pools
Wooden Arcs Resort & Spa offers 15 air-conditioned accommodations with fireplaces and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
2 outdoor swimming pools are on site along with a children's pool.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, zeer. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 15 air-conditioned rooms featuring fireplaces and LED televisions. Rooms have private balconies or patios. Kitchens are outfitted with refrigerators, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Relax at the full-service spa, where you can enjoy massages. This aparthotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 9 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Wooden Arcs Resort & Spa has 2 restaurants on site.
24-hour room service is available.
Languages
Arabic, English
Property amenities
Pool/Spa
- 2 outdoor pools
- Deep-tissue massages
- Full-service spa
- Hot stone massages
- Hot/mineral springs
- In-room massages
- Prenatal massages
- Sauna
- Spa tub
- Sports massages
- Steam room
- Swedish massages
- Thai massages
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free self parking on site
- Free valet parking on site
Family friendly
- Children stay free (see details)
- Children's pool
Kitchen
- Cookware, dishware, and utensils
- Electric kettle
- Microwave
- Oven
- Refrigerator
- Stovetop
Dining
- Daily buffet breakfast available 9:00 AM to 11:30 AM for a fee: JOD 7 for adults and JOD 5 for children
- 2 restaurants
- A bar/lounge
- A coffee shop/cafe
- Coffee and tea in common areas
- Free daily manager's reception
- Room service (24 hours)
- Snack bar/deli
Bedrooms
- Bedsheets provided
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- Slippers
- Towels provided
Living spaces
- Fireplace
- Living room
- Separate dining area
- Separate sitting area
Entertainment
- 42-inch LED TV with cable channels
Outdoor areas
- Balcony/patio
- Barbecue grill
- Garden
- Picnic area
- Terrace
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- 24-hour business center
- Conference center
- Meeting rooms
Comfort
- Air conditioning
Pets
- No pets allowed
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessibility
- Smoke-free property
Services and conveniences
- 24-hour front desk
- Blackout drapes
- Concierge services
- Free daily newspapers
- Gift shop/newsstand
- Housekeeping (daily)
- Iron/ironing board
- Lockers
- Luggage storage
- Phone
- Safe
- Tour and ticket assistance
- Turndown service
Location highlights
- In the mountains
Things to do
- Children's pool
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- 15 units
- Garden
- Soundproofing
Policies
Check-in
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: JOD 100.0 per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately JOD 7 for adults and JOD 5 for children
- Airport shuttle fee: JOD 50 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Property is also known as
Wooden Arcs Resort jarash
Wooden Arcs Resort
Wooden Arcs jarash
Wooden Arcs
Wooden Arcs Resort Spa
Wooden Arcs & Spa Mastaba
Wooden Arcs Resort & Spa Mastaba
Wooden Arcs Resort & Spa Aparthotel
Wooden Arcs Resort & Spa Aparthotel Mastaba
Wooden Arcs Resort & Spa Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 5 reviews" "
10 - Excellent
0
Rating 8 - Good. 1 out of 5 reviews" "
8 - Good
1
Rating 6 - Okay. 3 out of 5 reviews" "
6 - Okay
3
Rating 4 - Poor. 0 out of 5 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 5 reviews" "
2 - Terrible
1
8.0/10
Cleanliness
4.0/10
Staff & service
10/10
Amenities
8.0/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
Nov 19, 2018
Verified traveler
Stayed 1 night in Nov 2018
8/10 Good
TF
Traveled with family
May 6, 2019
Liked: Cleanliness, amenities, property conditions & facilities
チェックインに大分時間がかかりました。エクスペディアで予めお金を払っていたのですが、それがよく理解してもらえませんでした。
予めネットで支払う際は英語で記載した領収書等を持参する。あるいは現地で支払いする形の方が安心できると思います。
TF
Stayed 1 night in Apr 2019
6/10 Okay
Verified traveler
Dec 1, 2018
Verified traveler
Stayed 1 night in Nov 2018
6/10 Okay
Verified traveler
Nov 28, 2018
Well.. The hotel itself is nice, it is new, clean and well equipped. The biggest problem was the location - the address on hotels.com was pointing into the centre of Jerash, so we went there. Quite a big surprise was that there was no hotel on that address. We've checked google - the same (wrong) location. Luckily some local people asked if we need help and even they didn't know where the Wooden Arcs Resort is, but when we called the hotel, they were able to get the directions. One guy told us he will show us the way, so we were following his car for around 20 kilometers before we got to the hotel. The hotel is located outside of Jerash, near Philadelphia University. Once we've got the the hotel, our impression was improved, the staff was friendly and helpful.
Verified traveler
Stayed 1 night in Nov 2018