2/10 Terrible
Ramiro Romo
Traveled with partner
Nov 24, 2025
I booked the deluxe suite which is supposed to be the most luxurious suite. The hotel is beautiful. But the hotel decided to give me the last building in the hotel which my balcony view is a parking lot, a construction site and a street with loud cars and motorcycles passing by. I complained with management they said that, they don't have any other suite available, and MAYBE tomorrow will check if there's any availability for them to change my room with horrible view and loud car noises,
Well after this from all the electrical outlets, 1 only works, and one of the outlets messed up my girlfriends Dyson hair blower.
On the closet there's no hangers, so how are we supposed to hang the clothes?
We tried to order room service, we called lobby 4 times till someone answered and they gave me a number to order room service (with the attitude we really don't care)
After 6 attempts finally somebody answer, very hard to order because there is NO MENU believe it or not.
I would not recommend this hotel.

Ramiro Romo
Stayed 3 nights in Nov 2025





























