checked in as planned, generally neat and tidy, comfortable room. in the room- no facility for coffee or tea, not even a bottle of water, mini bar not even connected to electricity, let alone some drinks. information card on the desk said to dial 9 for reception, it was the wrong number, I had to step outside the room and ask one of their staff, wifi is available but no password in the room, you have to call the reception. Safe deposit locker available, but no information available how to use it, contacted the reception and they said they can send someone to check it. air con in the room failed several times, thermostat in the room was faulty, everynight you have to call the reception to send somebody to correct it.Third night of the stay after several attempts to correct the aircon, I decided to leave the patio door to balcony open all night so that I could get some sleep. Finally I decided to cut short my holiday and return home three days earlier than planned.
the web site said there is an indoor pool and spa, but there is nothing like that, there is only an outdoor pool which is not heated.
restaurant- 1st night I went to have some dinner- I was given a menu card printed in French, asked for one in English but they didn't have one. the food was not appetizing and was over priced.
location- it is in the middle of the desert, you will struggle to find a taxi, the hotel will book taxi for premium rate, but you can get a taxi for much less from the town for your return trip.