Sure Hotel by Best Western Mannheim City

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December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Mannheim City

Sundeck
1 bedroom, premium bedding, pillowtop beds, in-room safe
Daily buffet breakfast (EUR 17.00 per person)
Exterior
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly

Explore the area

Map
C 7, 9 - 11, Mannheim, BW, 68159

Room options

Similar properties

About the neighborhood

Mannheim

Sure Hotel by Best Western Mannheim City is centrally located in Mannheim, a 4-minute walk from Museum Zeughaus and 11 minutes by foot from Mannheim Palace. .This hotel is 1.1 mi (1.7 km) from Rosengarten Mannheim and 1.1 mi (1.8 km) from Mannheim's Rosengarten Congress Centre.

Getting around

  • Mannheim Handelshafen Station - 8 min walk
  • Rosengarten Tram Stop - 18 min walk
  • Mannheim (MHG) - 16 min drive

Restaurants

  • ‪Ellin - Original Greek - ‬6 min walk
  • ‪Café Herrdegen - ‬8 min walk
  • ‪Taproom Jungbusch - Craft Beer Bar Mannheim - ‬8 min walk
  • ‪Kinlin - Indochine Tapas - ‬6 min walk
  • ‪Henriette Burger Bar - ‬8 min walk

About this property

Sure Hotel by Best Western Mannheim City

Hotel with a 24-hour front desk, a quick walk to Museum Zeughaus
Sure Hotel by Best Western Mannheim City offers 162 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 38-inch flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Mannheim hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 162 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as wireless internet access (surcharge). This hotel also features a television in a common area, discounted use of a nearby fitness facility, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Sure Hotel by Best Western Mannheim City has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (EUR 10 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Built in 1992
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.00 per person
  • Self parking fee: EUR 10.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Kitchen/kitchenette fee: EUR 5 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Balladins Hotel Mannheim
Balladins Mannheim Hotel
EHM Mannheim City
Balladins Superior Mannheim
Balladins Superior Mannheim Hotel
Hotel Balladins Superior Mannheim
Hotel Mannheim Balladins
Mannheim Balladins
Mannheim Hotel Balladins
Superior Hotel Mannheim
Sure By Mannheim City Mannheim
EHM Hotel Mannheim City
Balladins Superior Hotel Mannheim
Best Western Hotel Mannheim City
Sure Hotel by Best Western Mannheim City Hotel
Sure Hotel by Best Western Mannheim City Mannheim
Sure Hotel by Best Western Mannheim City Hotel Mannheim

Sure Hotel by Best Western Mannheim City Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 379 reviews" "
Rating 8 - Good. 160 out of 379 reviews" "
Rating 6 - Okay. 86 out of 379 reviews" "
Rating 4 - Poor. 34 out of 379 reviews" "
Rating 2 - Terrible. 15 out of 379 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Melanie

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Toshio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicht schecht.
Stayed 1 night in Aug 2024

10/10 Excellent

Tomasz

Stayed 2 nights in Aug 2024

10/10 Excellent

Tomasz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Elvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Very helpful staff. Clean room. Walking distance from restaurants parks and other places.
Stayed 2 nights in Aug 2024

4/10 Poor

Alexander

Disliked: Staff & service, property conditions & facilities, room comfort
keine Klimaanlage, kein upgrade trotz gold member......
Stayed 2 nights in Jul 2024

6/10 Okay

Alexander

Stayed 1 night in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite hot overnight.
Stayed 1 night in Jun 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Anouk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in central Mannheim
Very nice and friendly staff. Clean, central and good value-for-money.
Stayed 1 night in May 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Yok Hui

Traveled with family
Liked: Property conditions & facilities
liked the view coolness convenience to tram station basic amenities friendly staff didn't like the noises of people talking loudly till 11 and cigarette smoke despite rooms with no smoking signs limited tea and kaffee supplies. No toilet rolls for 2 nights. Had to ask at reception to get the papers. No air-conditioning in rooms. Hotel writeup is incorrect. Misleading information. Overall, pleasant stay. Close to city centre, tram & train stationd, university. Recommended for travellers.
Stayed 10 nights in May 2024

6/10 Okay

Gerald

Stayed 1 night in Apr 2024

2/10 Terrible

Francisco Javier

Stayed 3 nights in Nov 2023

8/10 Good

Bouhas

Stayed 1 night in Oct 2023

8/10 Good

Gertrude

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Frank

Stayed 4 nights in Sep 2023

2/10 Terrible

E. J. C.

Stayed 1 night in Sep 2023

6/10 Okay

Nikhil

Traveled with family and small children
Liked: Cleanliness, staff & service
No AC was tough. Very hot at night. And then the guests (Students) kept making noise.
Stayed 1 night in Aug 2023

10/10 Excellent

Herbert

Stayed 2 nights in Aug 2023

8/10 Good

Islwyn

Stayed 3 nights in Jul 2023

10/10 Excellent

Morten

Stayed 3 nights in Jul 2023